sevasnex

I am not a dummy, I promise. But for some reason I cannot find the service schedule for my Cayenne.
* I've searched online manual.
* I've searched all the papers I got from the dealer (book manual, etc.).
* I've searched this forum, although not extensively.

I want to know when to do the first proper service.

mc-pgts

look for the booklet 'Cayenne Maintenance' in the bundle of docs with your paper manual.
1st serverice is 15,000km / 1 year (whichever comes first).
oil + filter and visual inspection of other stuff.

sevasnex

Thanks! I guess, I'd need to go through all my papers again. They are in a foreign to me language, so yep, it doesn't make it any easier...
Anyhow, I am now facing a dilemma: do the 1st service now at 11,000km (I've done my first oil change at 3,000km), or go on a trip and do the service after (at ~14,000/15,000 km).

Schnave

Here’s the maintenance booklet for the 9Y0.1. I can’t confirm it is the same as the .2 manual but would be a good starting point.

Any .2 owners out there that can compare and confirm 2024 manual with this one? Better yet — could you scan to PDF and post a copy? Thanks!😀

TacoBuddy

My .2 (Cayenne e-hybrid) has a section in the PCM that tells me, the dealer said 2 years or 20k miles which ever came first (UK)
The PCM section has a count down for 20K miles.

Ericson38

1st oil change at 20K miles ?

mc-pgts

I like the old layout much better. Table is much easier to read. Attached (I hope) is the new book

TacoBuddy

Yeah its a bit crazy, I will be doing it sooner but I will take a photo of the PCM tomorrow and post it here (pretty sure thats what it said, the dealer said 20K for first service)

Ericson38

Is yours a hybrid ? That may explain it. Otherwise, there were enough reports on this board of metal filings in the oil filter cannister on the EA839 V6 that I change mine every 5K miles. Just did one, now at 14.7 k miles.

TacoBuddy

Yes it is a Hybrid, does anyone have a .2 with the Smart Service app on a none hybrid to compare?

retom

[QUOTE=TacoBuddy;19441530]Yes it is a Hybrid, does anyone have a .2 with the Smart Service app on a none hybrid to compare?

QUOTE]

It doesn't matter if it's a hybrid or not. Nowadays there is a "trend" for long service intervals. If you plan to keep the car for a long period of time, change the oil after the first 3k miles and then change it every 8-10k miles or annually. You can do it yourself or outsource it to an independent repair shop. It will be 1/3 of what you would pay at the dealer. However, ask the dealer for a mandatory inspection after 20k miles to avoid the warranty problems.
PS. I have a new turbo hybrid and the same long service intervals. But I am going to act as described above.

Ericson38

[QUOTE=retom;19442988]10K specified miles for my 2023 Base, since more engine hours per mile travelled than for Hybrid. But I change it every 5 K.

My 997 (M96.05 engine) was specified at 20K miles !!! in 2006 for OCI, while just previously set to 12K miles OCI for 2001-2005 (M96.03). Then leapfrog back to 12K miles (2008 only but same car...M96.05), and then when DFI 9A1 engine came out in 2009, down to every 10K miles. See attached Porsche Table issued in 2010-Carrera section.

In 1965, Ford recommended oil changes every 6K miles (Rotunda Filter and FOMOCO oil), while everyone in the world was doing 3K OCI intervals, due to sludge buildup in the rockers.

retom

[QUOTE=Ericson38;19443033]Yes, the hybrid will have fewer miles on the combustion engine, but remember that the combustion engine in a hybrid operates in more difficult conditions. Frequent turning off and on of the often underheated engine in a hybrid is not good for its longevity.

Ericson38

[QUOTE=retom;19443045]By all means I hope they go with 10K max oil change intervals in a Hybrid, unless they carefully monitor ICE use only on specific trips and keep ICE miles total under 5K a year.

sevasnex

I'd like to revive the wonderful discussion we're having here. Recently, I had an amusing interaction with one of the Porsche service centers.

To give you some context, I'm approaching 15,000 km (9,320 miles) and am looking to schedule my first proper service. However, this won't be my first oil change, as I already had one done at 3,000 km (1,864 miles). When I contacted the Porsche service center in Dresden, Germany, to arrange the service, their response was unexpectedly dismissive. They essentially told me that I was mistaken, insisting that the first service should be performed at either 30,000 km (18,641 miles) or two years after purchase, whichever comes first. Without even consulting me, they canceled my appointment and added a snarky smiley face in their email, which I found quite inappropriate.

I was left puzzled—why would they turn down easy money? It’s worth noting that I'm not obligated to use this specific Porsche service center, as I live in Prague and there's one here as well. My preference for German service centers stems from less-than-ideal customer experiences in Prague, though I can't speak to the quality of their actual mechanical work.


I firmly believe that engine oil should be changed every 10,000 km (6,214 miles) in modern engines. While this may seem overly cautious compared to the manufacturer's recommendations, my approach stems from wanting to ensure the longevity of the car. I plan to keep it running well beyond the warranty period, rather than selling it once the coverage ends. My driving habits—short distances, brief usage periods, and low revs—further reinforce my belief that more frequent oil changes are beneficial.

Given this, I'm left wondering—am I being overly cautious, or should I stick to my routine despite what the service center advises? Should I follow the manufacturer's guidelines strictly, or is my proactive approach the right path to ensuring the car's longevity? I'm genuinely puzzled by their reluctance, especially when this approach seems aligned with the goal of preserving the vehicle's performance for the long term. What would you do in my situation? Should I push forward with my own maintenance plan or defer to their expertise?


This is, by the way, my very first car. Perhaps that's part of the reason I'm so invested in making sure I do everything right. I want to take the best possible care of it, because it’s my first real experience of car ownership. There's a lot of conflicting advice out there, and as a new car owner, it's sometimes hard to know which path to take. On one hand, I want to trust the experts, but on the other, I feel a strong responsibility to protect my vehicle.

What do you all think? Is this just a case of "first-time owner jitters," or am I onto something with my approach to maintenance? I’d love to hear from those of you who have more experience—what would you recommend in my situation?