Notices
Cayenne 9Y0 2019 - 3rd Generation
Sponsored By:
Sponsored By:

2024 Cayenne service schedule

Thread Tools
 
Search this Thread
 
Old 05-15-2024 | 04:58 PM
  #1  
sevasnex's Avatar
sevasnex
Thread Starter
Instructor
 
Joined: Jan 2023
Posts: 211
Likes: 108
From: Prague, Czechia
Default 2024 Cayenne service schedule

I am not a dummy, I promise. But for some reason I cannot find the service schedule for my Cayenne.
* I've searched online manual.
* I've searched all the papers I got from the dealer (book manual, etc.).
* I've searched this forum, although not extensively.

I want to know when to do the first proper service.
Old 05-15-2024 | 05:51 PM
  #2  
mc-pgts's Avatar
mc-pgts
Instructor
 
Joined: Apr 2019
Posts: 161
Likes: 77
From: PNW
Default

look for the booklet 'Cayenne Maintenance' in the bundle of docs with your paper manual.
1st serverice is 15,000km / 1 year (whichever comes first).
oil + filter and visual inspection of other stuff.
The following users liked this post:
sevasnex (05-15-2024)
Old 05-15-2024 | 06:22 PM
  #3  
sevasnex's Avatar
sevasnex
Thread Starter
Instructor
 
Joined: Jan 2023
Posts: 211
Likes: 108
From: Prague, Czechia
Default

Thanks! I guess, I'd need to go through all my papers again. They are in a foreign to me language, so yep, it doesn't make it any easier...
Anyhow, I am now facing a dilemma: do the 1st service now at 11,000km (I've done my first oil change at 3,000km), or go on a trip and do the service after (at ~14,000/15,000 km).
Old 05-15-2024 | 06:29 PM
  #4  
Schnave's Avatar
Schnave
Rennlist Member
 
Joined: Dec 2011
Posts: 2,696
Likes: 2,818
From: Virginia
Default

Here’s the maintenance booklet for the 9Y0.1. I can’t confirm it is the same as the .2 manual but would be a good starting point.

Any .2 owners out there that can compare and confirm 2024 manual with this one? Better yet — could you scan to PDF and post a copy? Thanks!😀
Attached Images
File Type: pdf
2020 Maintenance Booklet.pdf (3.13 MB, 81 views)
The following users liked this post:
sevasnex (05-15-2024)
Old 05-15-2024 | 07:52 PM
  #5  
TacoBuddy's Avatar
TacoBuddy
Instructor
 
Joined: Aug 2023
Posts: 145
Likes: 30
From: UK
Default

My .2 (Cayenne e-hybrid) has a section in the PCM that tells me, the dealer said 2 years or 20k miles which ever came first (UK)
The PCM section has a count down for 20K miles.
Old 05-15-2024 | 08:18 PM
  #6  
Ericson38's Avatar
Ericson38
Burning Brakes
 
Joined: Apr 2015
Posts: 1,126
Likes: 365
From: Central California Coast
Default

Originally Posted by TacoBuddy
My .2 (Cayenne e-hybrid) has a section in the PCM that tells me, the dealer said 2 years or 20k miles which ever came first (UK)
The PCM section has a count down for 20K miles.
1st oil change at 20K miles ?
Old 05-15-2024 | 08:39 PM
  #7  
mc-pgts's Avatar
mc-pgts
Instructor
 
Joined: Apr 2019
Posts: 161
Likes: 77
From: PNW
Default

I like the old layout much better. Table is much easier to read. Attached (I hope) is the new book
Attached Images
File Type: pdf
2024 Maintenance Booklet.pdf (3.56 MB, 84 views)
The following 2 users liked this post by mc-pgts:
Schnave (05-15-2024), sevasnex (08-27-2024)
Old 05-15-2024 | 08:55 PM
  #8  
TacoBuddy's Avatar
TacoBuddy
Instructor
 
Joined: Aug 2023
Posts: 145
Likes: 30
From: UK
Default

Originally Posted by Ericson38
1st oil change at 20K miles ?
Yeah its a bit crazy, I will be doing it sooner but I will take a photo of the PCM tomorrow and post it here (pretty sure thats what it said, the dealer said 20K for first service)
Old 05-15-2024 | 09:14 PM
  #9  
Ericson38's Avatar
Ericson38
Burning Brakes
 
Joined: Apr 2015
Posts: 1,126
Likes: 365
From: Central California Coast
Default

Originally Posted by TacoBuddy
Yeah its a bit crazy, I will be doing it sooner but I will take a photo of the PCM tomorrow and post it here (pretty sure thats what it said, the dealer said 20K for first service)
Is yours a hybrid ? That may explain it. Otherwise, there were enough reports on this board of metal filings in the oil filter cannister on the EA839 V6 that I change mine every 5K miles. Just did one, now at 14.7 k miles.

Last edited by Ericson38; 05-15-2024 at 09:16 PM.
Old 05-16-2024 | 05:42 AM
  #10  
TacoBuddy's Avatar
TacoBuddy
Instructor
 
Joined: Aug 2023
Posts: 145
Likes: 30
From: UK
Default

Yes it is a Hybrid, does anyone have a .2 with the Smart Service app on a none hybrid to compare?




Old 05-16-2024 | 07:14 PM
  #11  
retom's Avatar
retom
Burning Brakes
 
Joined: Oct 2023
Posts: 812
Likes: 516
Default

[QUOTE=TacoBuddy;19441530]Yes it is a Hybrid, does anyone have a .2 with the Smart Service app on a none hybrid to compare?

QUOTE]

It doesn't matter if it's a hybrid or not. Nowadays there is a "trend" for long service intervals. If you plan to keep the car for a long period of time, change the oil after the first 3k miles and then change it every 8-10k miles or annually. You can do it yourself or outsource it to an independent repair shop. It will be 1/3 of what you would pay at the dealer. However, ask the dealer for a mandatory inspection after 20k miles to avoid the warranty problems.
PS. I have a new turbo hybrid and the same long service intervals. But I am going to act as described above.
The following users liked this post:
TacoBuddy (05-16-2024)
Old 05-16-2024 | 07:44 PM
  #12  
Ericson38's Avatar
Ericson38
Burning Brakes
 
Joined: Apr 2015
Posts: 1,126
Likes: 365
From: Central California Coast
Default

[QUOTE=retom;19442988]
Originally Posted by TacoBuddy
Yes it is a Hybrid, does anyone have a .2 with the Smart Service app on a none hybrid to compare?

QUOTE]

It doesn't matter if it's a hybrid or not. Nowadays there is a "trend" for long service intervals. If you plan to keep the car for a long period of time, change the oil after the first 3k miles and then change it every 8-10k miles or annually. You can do it yourself or outsource it to an independent repair shop. It will be 1/3 of what you would pay at the dealer. However, ask the dealer for a mandatory inspection after 20k miles to avoid the warranty problems.
PS. I have a new turbo hybrid and the same long service intervals. But I am going to act as described above.
10K specified miles for my 2023 Base, since more engine hours per mile travelled than for Hybrid. But I change it every 5 K.

My 997 (M96.05 engine) was specified at 20K miles !!! in 2006 for OCI, while just previously set to 12K miles OCI for 2001-2005 (M96.03). Then leapfrog back to 12K miles (2008 only but same car...M96.05), and then when DFI 9A1 engine came out in 2009, down to every 10K miles. See attached Porsche Table issued in 2010-Carrera section.

In 1965, Ford recommended oil changes every 6K miles (Rotunda Filter and FOMOCO oil), while everyone in the world was doing 3K OCI intervals, due to sludge buildup in the rockers.

Attached Images
File Type: pdf
Maintenance Intervals (1).pdf (81.4 KB, 28 views)

Last edited by Ericson38; 05-16-2024 at 07:47 PM.
Old 05-16-2024 | 07:52 PM
  #13  
retom's Avatar
retom
Burning Brakes
 
Joined: Oct 2023
Posts: 812
Likes: 516
Default

[QUOTE=Ericson38;19443033]
Originally Posted by retom

10K specified miles for my 2023 Base, since more engine hours per mile travelled than for Hybrid. But I change it every 5 K.

My 997 (M96.05 engine) was specified at 20K miles !!! in 2006 for OCI, while just previously set to 12K miles OCI for 2001-2005 (M96.03). Then leapfrog back to 12K miles (2008 only but same car...M96.05), and then when DFI 9A1 engine came out in 2009, down to every 10K miles. See attached Porsche Table issued in 2010-Carrera section.

In 1965, Ford recommended oil changes every 6K miles (Rotunda Filter and FOMOCO oil), while everyone in the world was doing 3K OCI intervals, due to sludge buildup in the rockers.
Yes, the hybrid will have fewer miles on the combustion engine, but remember that the combustion engine in a hybrid operates in more difficult conditions. Frequent turning off and on of the often underheated engine in a hybrid is not good for its longevity.
Old 05-16-2024 | 08:55 PM
  #14  
Ericson38's Avatar
Ericson38
Burning Brakes
 
Joined: Apr 2015
Posts: 1,126
Likes: 365
From: Central California Coast
Default

[QUOTE=retom;19443045]
Originally Posted by Ericson38
Yes, the hybrid will have fewer miles on the combustion engine, but remember that the combustion engine in a hybrid operates in more difficult conditions. Frequent turning off and on of the often underheated engine in a hybrid is not good for its longevity.
By all means I hope they go with 10K max oil change intervals in a Hybrid, unless they carefully monitor ICE use only on specific trips and keep ICE miles total under 5K a year.
Old 08-27-2024 | 01:59 PM
  #15  
sevasnex's Avatar
sevasnex
Thread Starter
Instructor
 
Joined: Jan 2023
Posts: 211
Likes: 108
From: Prague, Czechia
Default

I'd like to revive the wonderful discussion we're having here. Recently, I had an amusing interaction with one of the Porsche service centers.

To give you some context, I'm approaching 15,000 km (9,320 miles) and am looking to schedule my first proper service. However, this won't be my first oil change, as I already had one done at 3,000 km (1,864 miles). When I contacted the Porsche service center in Dresden, Germany, to arrange the service, their response was unexpectedly dismissive. They essentially told me that I was mistaken, insisting that the first service should be performed at either 30,000 km (18,641 miles) or two years after purchase, whichever comes first. Without even consulting me, they canceled my appointment and added a snarky smiley face in their email, which I found quite inappropriate.

I was left puzzled—why would they turn down easy money? It’s worth noting that I'm not obligated to use this specific Porsche service center, as I live in Prague and there's one here as well. My preference for German service centers stems from less-than-ideal customer experiences in Prague, though I can't speak to the quality of their actual mechanical work.


I firmly believe that engine oil should be changed every 10,000 km (6,214 miles) in modern engines. While this may seem overly cautious compared to the manufacturer's recommendations, my approach stems from wanting to ensure the longevity of the car. I plan to keep it running well beyond the warranty period, rather than selling it once the coverage ends. My driving habits—short distances, brief usage periods, and low revs—further reinforce my belief that more frequent oil changes are beneficial.

Given this, I'm left wondering—am I being overly cautious, or should I stick to my routine despite what the service center advises? Should I follow the manufacturer's guidelines strictly, or is my proactive approach the right path to ensuring the car's longevity? I'm genuinely puzzled by their reluctance, especially when this approach seems aligned with the goal of preserving the vehicle's performance for the long term. What would you do in my situation? Should I push forward with my own maintenance plan or defer to their expertise?


This is, by the way, my very first car. Perhaps that's part of the reason I'm so invested in making sure I do everything right. I want to take the best possible care of it, because it’s my first real experience of car ownership. There's a lot of conflicting advice out there, and as a new car owner, it's sometimes hard to know which path to take. On one hand, I want to trust the experts, but on the other, I feel a strong responsibility to protect my vehicle.

What do you all think? Is this just a case of "first-time owner jitters," or am I onto something with my approach to maintenance? I’d love to hear from those of you who have more experience—what would you recommend in my situation?


Quick Reply: 2024 Cayenne service schedule



All times are GMT -3. The time now is 08:24 PM.