Obelix13

300 kilometers and already full of problems. This vehicle is delivered with an incomplete update.

WasabiPeas

How does that qualify as being "full" of problems?

niko78

For now, the problems cannot be solved at the Porsche workshop. The diagnostic computers at the workshop cannot prove the problems so that Porsche can make the necessary solution to the problems. It is assumed that the chassis control unit has a problem but since it cannot is diagnosed is unprovable. I will keep you informed when the problem is resolved. For me, the problems started on the 20th day after the purchase of the car and on the 40th day the lights already came on and the car has been in the Porsche service since 09/10/2023. Happy day everyone!!!

Fahrfun

From the messages it does look like either the software has a bug or is incomplete with the specific ECU control module(s) or the module(s) hardware themselves. Alternatively, during heavy rain or dirty sensors from rain, mud or snow, such messages could also be triggered. My guess is these messages seem related to a specific aspect of the car’s software or hardware. Translated messages:

- Active occupant protection unavailable
- Active ALK currently not available
- ACC not available

It is disappointing nevertheless to see this very early on after getting a new car and certainly understand your frustration. J’espère que ça pourra être remédié promptement à votre satisfaction!

Obelix13

Well, 3 months late, plus the innodrive and the active line tracking that doesn't work, plus the overspeed beeps that don't deactivate, then this problem of the light coming on and the alert that goes with it... That's a lot in a week...

choyj0319

any updates or fixes? Mine just popped up with same errors.
Chassis failure, four wheel drive malfunction and headlight error

pbugs

Chassis error


I just purchased the Porsche Cayenne S 2024 and now I cannot put it in Sp or Port plus I have a chassis error and it also says that the rear of the car will not go any lower. I brought it to the dealer it’s still there it’s been two days they said they’re working on it. They discharged the software reloaded it and now they can’t communicate with the vehicle anyone experiencing the similar problem and if so, what was what was the fix?

FredRS92

Pick up of my new Cayenne e-hybrid on 25th January.

The next day the following error message appears : "Anomalie du réseau de bord" (which can be translated by "failure of inboard network").
Impossible to start or move the car but the error disappear +- 1 hour later or with a reset (thx Porsche Assistance).

After experienced the same issue 6 or 7 times in 2 weeks, my car went back to the dealer for fixing the issue.

Today...(12 weeks later)...my car is still not fixed and my dealer is waiting for a solution from the factory

Does anybody here have never experienced the same issue?

Cayenne007

Hi. Had the car (2024 E hybrid) for 10 days. Dealer delivered it with the sos flashing red, so no connectivity to my Porsche app. Everything else works Greta, drives amazing, looks beautiful, etc. Been to the dealership twice and they are useless. They said it takes a couple of days for Porsche to update the car status to sold. Did anyone have this issue? Thanks.

jo2134

I hope your issues get resolved in a timely manner.

On a side note how did you get your tachometer in white and which market are you in?

Thanks

jtorrebl

there is a software update at the dealer. Got ours 2 weeks ago

silversurfer6

Just go to your dealer and ask then to implement all pending campaigns for your car.

In general the car is just fine. Lots of cars now have more than 10k with no problems.

FredRS92

My dealer called me last week: they must replace the electric motor and the high voltage battery as well

SWxSec

Wow that can't be cheap. Please share the costs. Even though it's warranty work, it will be interesting to know the component pricing and shop hours.

FredRS92

Of course it will be done under warranty but I will try to know and share the total cost.
The new parts will be delivered end of May...