Surround Camera Malfunction
Thread Starter
Intermediate
Joined: Feb 2020
Posts: 40
Likes: 17
Surround Camera Malfunction
Took my 2019 Cayenne out today and noticed when I was pulling back into the garage that the left camera picture wasn’t showing up. Instead it showed a camera icon with a red line through it. Car has 6,000 miles on it and according to the dash reminder, it’s due in ten days for first scheduled maintenance. (Seems crazy with such low mileage). I’m sure it’s a warranty item that can be addressed when it goes to the dealer, but has anyone had this camera issue? If so, what was the remedy? TIA
Pro
Joined: Jun 2019
Posts: 720
Likes: 490
From: Southern California
I would simply try turning car off, let sit a 5 min and back on. It could likely just have been a random software glitch. Stuff like that happened to me on my prior (2017 Audi Q7) every once and a while.
Thread Starter
Intermediate
Joined: Feb 2020
Posts: 40
Likes: 17
Burning Brakes
Joined: Apr 2018
Posts: 1,189
Likes: 383
From: Midlothian, TX
There's a decent chance that you'll run into these types of PCM / electronics / sensor issues from time to time, including false failure alerts. A restart has cured them every time for us. Same goes for our 992 Carrera S.
Porsche electronics are goofy. The rest of the car is solid. Italian EVERYTHING is goofy.
Porsche electronics are goofy. The rest of the car is solid. Italian EVERYTHING is goofy.
Thread Starter
Intermediate
Joined: Feb 2020
Posts: 40
Likes: 17
There's a decent chance that you'll run into these types of PCM / electronics / sensor issues from time to time, including false failure alerts. A restart has cured them every time for us. Same goes for our 992 Carrera S.
Porsche electronics are goofy. The rest of the car is solid. Italian EVERYTHING is goofy.
Porsche electronics are goofy. The rest of the car is solid. Italian EVERYTHING is goofy.
Advanced
Joined: Aug 2019
Posts: 78
Likes: 31
From: SoCal, USA
In a perfect world, Porsche would build from the ground to the cabin, then turn it over to Nissan for the electronics. I say this coming to Porsche from an Infiniti. My only complaints about my Cayenne are regarding electronics and user interface, where I’ve been spoiled.
Burning Brakes
Joined: Apr 2018
Posts: 1,189
Likes: 383
From: Midlothian, TX
In a perfect world, Porsche would build from the ground to the cabin, then turn it over to Nissan for the electronics. I say this coming to Porsche from an Infiniti. My only complaints about my Cayenne are regarding electronics and user interface, where I’ve been spoiled.
Trending Topics
Rennlist Stories
The Best Porsche Posts for Porsche Enthusiasts
9 Vehicles Porsche Helped Engineer that Aren't Porsches
Verdad Gallardo
9 Features and Characteristics That Only Porsche People Understand
Verdad Gallardo
I've Written 500 Rennlist Articles: Here's How Porsche Has Changed Along the Way
Joe Kucinski
10 Most Unnecessary Porsches Ever Built (And Why We Love Them)
Verdad Gallardo
Porsche 911 GT3 S/C vs 718 Spyder RS: 10 Categories, One Winner
Joe Kucinski
This Builder Is Turning Heads With Its Slantnose 911 Creation
Verdad Gallardo
Porsche 911 GT3 Artisan Edition Pays Homage to Japanese Culture
Verdad Gallardo
Porsche Reveals Coupe Variant of the Electric Cayenne With a Fresh Look
Verdad Gallardo
10 Porsche Colors That Have More Personality Than Most People
Verdad Gallardo
Burning Brakes
Joined: Jul 2019
Posts: 1,040
Likes: 417
Normally, this happens when the battery voltage is too low, and one or more sub-systems fail to initialize correctly firing one or more lights.
I noticed, since I bought my brand new 2019 Porsche "Cayenne S" last year is that starting an engine vehicle normally produces a voltage drop, and when systems are initializing it can potentially cause one to fail to initialize correctly.
To avoid those issues, I always turn the key to the on position, but do not start the engine until all the dashboard lights dissappear. That means all electronic subsystems have finish booting
Then I turn on the engine. The latter process has made those random lights go away for months, or until I forget to do that.
When the starter is used, there will be a nornal dropped in voltage and any booting electronic subststems will see and use that lower voltage, which I think causes these issues .
The latter issues are very similar to when you have an old or discharged battery in any type of vehicke (battery voltage will be lower than 12.6 volts) and then some subsystems will fail to start. .i e. ABS, electronic stability control, engine, etc Sometimes you get various lights because some systems depend on others. .i.e. if ABS system is bad, then stability systems will fail too.
For me, and others, waiting for all dashboard (subsystem initializations) lights to turn off before turning on the engine has rid of most of my error problems.
A 12vlithium LiFePO4 batteryfully charged to 100% will hold voltage around 13.3-13.4v. Its lead acid cousin will be approx 12.6-12.7v.
Did Porsche did not take into account the normal drop in voltage when using the starter and some of its systems fail to start? and made its systems prone to problems initializing its electronics subsystems? which explains too why the problems are fixed after a restart?
Thread Starter
Intermediate
Joined: Feb 2020
Posts: 40
Likes: 17
Well today the left camera that had previously been out is working. But now the front and rear camera view is out. So obviously cannot be the actual camera eye. Perhaps a module? Going in for its first service on August 5. Anyone have these random camera issues?
Thread Starter
Intermediate
Joined: Feb 2020
Posts: 40
Likes: 17
Car went in for service to local dealer. At this point all the cameras (left right, front rear) sporadically work. At least half the time display shows a camera icon with a red line through it and no picture. Dealer said it needed a software update. Picked up at the end of the day and literally drove to a store down the street and camera was out again. Went back to show them. They said unless it’s out ALL the time there’s nothing they can do. REALLY? That doesn’t seem right to me. (My sons Audi, same dealership, had flickering on his display screen and they replaced wiring harness under warranty.) Anyone have a similar camera issue in their Cayenne and find a solution?
7th Gear
Joined: Aug 2020
Posts: 7
Likes: 1
From: Toronto
I had the front camera replaced a couple of months back under warranty. The issue started with the view from the front not being as clear or crisp compared to the other three cameras. It was like looking through haze or fog. I could barely make out any objects. Eventually, I got the camera icon with the red line through it as well. I can't quite recall, but I believe it started with one camera and then all the cameras would go down sporadically. I brought the car into the dealership to have it checked out and they found the front camera had corrosion on it. The dealership ordered a replacement camera and wiring harness and replaced the defective unit. So far, I have not run into any issues after the repair. I asked them about why the cameras would go down and the told me that if one camera goes down or is defective, it can cause the other ones to go down as well as they are linked and work together.
Thread Starter
Intermediate
Joined: Feb 2020
Posts: 40
Likes: 17
The surround cameras continue to be a problem. The dealer replaced driver side camera. Worked for a week or so. And once again they are all intermittently out. I have been sending pics to local dealership each time it has happened who says they are waiting on Porsche to advise. To me, one camera outage is the camera. Random outages affecting all the cameras is a wiring harness. Disappointed that it’s taking so long. Anyone with more knowledge than me have a clue what’s going on?