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Porsche owners have complained for a while that the transfer case in the Cayenne and Macan are prone to fail.
Although Porsche offered an extended, seven-year warranty on the Cayenne, some owners say they weren’t informed about the offer, and that the automaker failed to adequately address the issue.
Now, a 2016 Cayenne owner in LA is launching a class action lawsuit against the automaker.
"Porsche is in hot water with a group of consumers in the U.S. after frequent and expensive transfer case issues allegedly impacted the usability of the 2011-2018 Macans and Cayennes, prompting a class action lawsuit.
The case is being brought by Saman Kohanof, a Los Angeles resident who purchased a 2016 Porsche Cayenne in June 2015. By late 2023, with just 60,000 miles (96,560 km) on the odometer, the SUV started “kicking, jerking, bouncing, clicking,” and exhibiting other transfer case-related problems, according to the complaint.
When Kohanof took his Cayenne to an independent mechanic, he was quoted around $5,000 for repairs. However, in 2024, he learned that many Porsche SUV owners were complaining about transfer case issues, and that an extended, seven-year warranty had been issued for his Cayenne.
On its website, Porsche describes the problem as relating to 2015–2018 Cayennes, and stemming from dirty transmission oil that can “cause a stick-slip effect on the internal disc pack in the transfer gear over the service life of the vehicle.”
However, Kohanof said Porsche declined to cover the repairs to his vehicle. He asked to talk to a manager, but has yet to speak with one. Porsche did not immediately respond to a request for comment.
Now Kohanof says he has stopped driving his Cayenne because of the jerking, and alleges that oil has been leaking onto the tires. He also believes that Porsche did not adequately alert owners to the existence of its extended warranty, that action was inadequate, and that the company failed to address the underlying issues with the transfer case despite receiving complaints about it as early as 2011.
As a result, the plaintiff is demanding a jury trial and has accused Porsche of fraudulent concealment, violation of the California Consumer Legal Remedies Act, violating the California Unfair Competition Law, breaching its implied warranty, breaching its express warranty, violating the Magnuson-Moss Act, and violating the Song-Beverly Consumer Warranty Act.
Kohanof is seeking class action status for all affected Cayenne and Macan owners nationwide, restitution of money Porsche obtained through misconduct, compensation, and damages for injuries suffered as a result of this alleged fault."
Yeah, The fact that the issue keeps coming back and is not solved by a replacement under warranty is the problem. I'm worried now that out 2017's warranty is expired/expiring. Not sure what the exact expiration is.
And why 10 years for the .1 generation and only 7 years for the .2?
Interested too, I am currently purchasing a 2016 CTTS with 143K miles and according to both carfax and the dealer, no record of transfer case ever being replaced.
It drives fine though.
Interested too, I am currently purchasing a 2016 CTTS with 143K miles and according to both carfax and the dealer, no record of transfer case ever being replaced.
It drives fine though.
I am at 120k on a 2016 GTS on its original transfer case. I am also knocking on wood right now.
TC has been replaced once on my 2017 Cayenne Platinum Edition a couple of years ago. 95k on it now, planning on keeping it for a few more years. If it's replaced under warranty, does the warranty extend for another 7 years? If it fails again, am I covered or SOL?
TC has been replaced once on my 2017 Cayenne Platinum Edition a couple of years ago. 95k on it now, planning on keeping it for a few more years. If it's replaced under warranty, does the warranty extend for another 7 years? If it fails again, am I covered or SOL?
If it was 7 years from (each) warranty replacement, which actually is a good settlement idea, I think there would be no class action suit necessary. I'd be happy with that. I would assume if a single unit lasts 7 years, then it should last for as long as you own the car.
This type of suit outcome would force Porsche to actually solve the problem once and for all or keep swapping TCs for as long as 958s are on the road. Thought the alternative of paying out a couple of thousand to each owner who takes part would likely be cheaper and more likely. If it even goes that far.
Should Porsche extend the TC warranty for another 7 years?
I did the replacement 2 years ago under warranty on my 2017 Cayenne S. This year is the last year of TC warranty.... hope I will be OK for the next 2 years hihi
06-10-2024, 10:06 AM
Transfer Case lawsuit Filed 2015-2018 Macan/Cayenne
