Question on 80k mile service and warranty
08-14-2013, 01:56 PM
#1
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Question on 80k mile service and warranty
I have a 2006 Cayenne Turbo S and it has rolled over 80k. I called the dealership this morning to get a quote on the maintenance and nearly fell over @ $1,750. I have done some searching and I asked the service desk what was included. Basically it sounds like new plugs, new oil, and a checkup.
I have a few questions:
Am I getting completely raped for the 80k maintenance? I haven't called a bunch of them, but I am guessing the price is similar at all dealerships?
The truck is still under warranty, I am guessing I jeopardize the warranty if I take it to a non-dealership? If not, anyone have any good recommendations for service in the San Fernando valley area?
Thanks.
Chris.
I have a few questions:
Am I getting completely raped for the 80k maintenance? I haven't called a bunch of them, but I am guessing the price is similar at all dealerships?
The truck is still under warranty, I am guessing I jeopardize the warranty if I take it to a non-dealership? If not, anyone have any good recommendations for service in the San Fernando valley area?
Thanks.
Chris.
08-14-2013, 02:14 PM
#2
Should your maintenance history ever be questioned for a warranty issue, you just have to be able to show that it was done at the correct time/milage and that the proper things were done.
08-14-2013, 02:56 PM
#3
Never get any service done at the stealership.
They wanted to charge me $300 for an oil change. I can get oil changes done at least 4-5 times for that much. Synthetic Mobil 1 just like they use too
I only come in for warranty claims, otherwise nothing. I get everything done through my mechanic where I take all my cars. Rates and labor are very reasonable.
They wanted to charge me $300 for an oil change. I can get oil changes done at least 4-5 times for that much. Synthetic Mobil 1 just like they use too
I only come in for warranty claims, otherwise nothing. I get everything done through my mechanic where I take all my cars. Rates and labor are very reasonable.
08-14-2013, 05:21 PM
#6
I agree with your general outrage (there is one in my area that wants over $600 for an oil change!), but it's unfortunately not cut and dried like that.
I know there have been out of warranty claims or items that PCNA didn't want to cover where dealers have gone to bat for the customer and got the problem solved when the customer had a long relationship of all the services and multiple cars all through the same dealer (in one 996 case I remember that amounted to a new engine that the owner didn't have to pay for). That's not to say they will absolutely fight PCNA for your benefit, but if all you do is warranty work with them you can bet they will be less inclined to help on those edge cases.
That said, I'm doing all the oil on my P!g and will tackle what I can of the 2 and 4 year schedules too. Just something to consider before writing a dealer off altogether (especially if they are actually a good one).
I know there have been out of warranty claims or items that PCNA didn't want to cover where dealers have gone to bat for the customer and got the problem solved when the customer had a long relationship of all the services and multiple cars all through the same dealer (in one 996 case I remember that amounted to a new engine that the owner didn't have to pay for). That's not to say they will absolutely fight PCNA for your benefit, but if all you do is warranty work with them you can bet they will be less inclined to help on those edge cases.
That said, I'm doing all the oil on my P!g and will tackle what I can of the 2 and 4 year schedules too. Just something to consider before writing a dealer off altogether (especially if they are actually a good one).
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08-14-2013, 06:49 PM
#8
I agree with your general outrage (there is one in my area that wants over $600 for an oil change!), but it's unfortunately not cut and dried like that.
I know there have been out of warranty claims or items that PCNA didn't want to cover where dealers have gone to bat for the customer and got the problem solved when the customer had a long relationship of all the services and multiple cars all through the same dealer (in one 996 case I remember that amounted to a new engine that the owner didn't have to pay for). That's not to say they will absolutely fight PCNA for your benefit, but if all you do is warranty work with them you can bet they will be less inclined to help on those edge cases.
That said, I'm doing all the oil on my P!g and will tackle what I can of the 2 and 4 year schedules too. Just something to consider before writing a dealer off altogether (especially if they are actually a good one).
I know there have been out of warranty claims or items that PCNA didn't want to cover where dealers have gone to bat for the customer and got the problem solved when the customer had a long relationship of all the services and multiple cars all through the same dealer (in one 996 case I remember that amounted to a new engine that the owner didn't have to pay for). That's not to say they will absolutely fight PCNA for your benefit, but if all you do is warranty work with them you can bet they will be less inclined to help on those edge cases.
That said, I'm doing all the oil on my P!g and will tackle what I can of the 2 and 4 year schedules too. Just something to consider before writing a dealer off altogether (especially if they are actually a good one).
By the way, I posted in the warranty repair section as well.
RUSTED lug nuts aren't covered under warranty.
08-14-2013, 07:10 PM
#9
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just do it yourself- i have an 04 s and i've done the oil change(90.00$) and am doing the plugs and coils(400.00$) this weekend- many threads to show you how to do it all! save yourself a grand and enjoy the satisfaction of doing it yourself and enjoy some quality bonding time! while your down there taking oil plugs out " look it over", take your wheels off to rotate them and " look over "the brakes- there you go your 80,000 mile service!
08-14-2013, 07:29 PM
#10
I agree with your general outrage (there is one in my area that wants over $600 for an oil change!), but it's unfortunately not cut and dried like that.
I know there have been out of warranty claims or items that PCNA didn't want to cover where dealers have gone to bat for the customer and got the problem solved when the customer had a long relationship of all the services and multiple cars all through the same dealer (in one 996 case I remember that amounted to a new engine that the owner didn't have to pay for). That's not to say they will absolutely fight PCNA for your benefit, but if all you do is warranty work with them you can bet they will be less inclined to help on those edge cases.
That said, I'm doing all the oil on my P!g and will tackle what I can of the 2 and 4 year schedules too. Just something to consider before writing a dealer off altogether (especially if they are actually a good one).
I know there have been out of warranty claims or items that PCNA didn't want to cover where dealers have gone to bat for the customer and got the problem solved when the customer had a long relationship of all the services and multiple cars all through the same dealer (in one 996 case I remember that amounted to a new engine that the owner didn't have to pay for). That's not to say they will absolutely fight PCNA for your benefit, but if all you do is warranty work with them you can bet they will be less inclined to help on those edge cases.
That said, I'm doing all the oil on my P!g and will tackle what I can of the 2 and 4 year schedules too. Just something to consider before writing a dealer off altogether (especially if they are actually a good one).
By the way, I posted in the warranty repair section as well.
RUSTED lug nuts aren't covered under warranty.
That's odd about the nuts. The first time they rusted and ruined the finish on the 996's wheels they replaced all the wheels even though there was unrelated damage. They rusted again after the warranty expired :-/
08-14-2013, 09:04 PM
#11
I agree which is why I treat the dealer like any other shop for stuff I can't do, just pointing out there are other considerations.
That's odd about the nuts. The first time they rusted and ruined the finish on the 996's wheels they replaced all the wheels even though there was unrelated damage. They rusted again after the warranty expired :-/
That's odd about the nuts. The first time they rusted and ruined the finish on the 996's wheels they replaced all the wheels even though there was unrelated damage. They rusted again after the warranty expired :-/
But if they tell you they're not covered I wouldn't take it without a fight, or at least a stern questioning
08-15-2013, 11:00 AM
#12
Drifting
08-15-2013, 11:33 AM
#13
Race Director
08-15-2013, 11:40 AM
#14
I was amazed when I first saw the 80K mile recommendation for the air filters. Just seem too long. I did mine when I bought my CTTS with 68K on the ticker, and the air filters I removed were amazing filthy. I just wonder how much air flow efficiency was down on them.
08-15-2013, 11:48 AM
#15
just do it yourself- i have an 04 s and i've done the oil change(90.00$) and am doing the plugs and coils(400.00$) this weekend- many threads to show you how to do it all! save yourself a grand and enjoy the satisfaction of doing it yourself and enjoy some quality bonding time! while your down there taking oil plugs out " look it over", take your wheels off to rotate them and " look over "the brakes- there you go your 80,000 mile service!