mrsullivan

My consulting firm is conducting a project for Porsche North America to better understand the voice of the customer. This is part of an ongoing effort to improve the Porsche customer experience in sales and service at the dealerships. We are doing a lot of field research, mystery shopping, interviews, etc... but we also wanted to provide Rennlisters an opportunity to be heard.

If you are interested in sharing feedback on recent Porsche customer experiences for new or pre-owned sales or servicing at an authorized dealer, please PM me or email jbtrichel@aol.com to receive a short online survey. Anyone that participates will receive a summary of the results/findings at the conclusion of our project.

Thanks in advance!

(I received permission from John D. to post this)