+1 to D and V.

OT: It's a shame that a dealer is neglecting the enthusiasts which stand by the brand. Hope you get resolution for these issues.

 

Here's my two cents on this.

I simply do not trust dealership body shops. Regardless if they're certified or whatever they say. Do your research and find a shop that knows what they're doing. I almost never hear anyone with a good body shop experience that went to a dealership. Most dealers contract out the work anyways and they'll usually have a shop they work with that charges them less so it maximizes their profit. Do you think the dealer rather have a car look 90% where most people won't notice and make more money or look 100% and make less money?

If the dealership has a body shop on site it's usually quick, efficient repairs where it's quantity over quality as well.

I have a lot of friends that were former SA at high end dealerships before moving onto different professions that can tell you all about dealership body shops and repair processes. It's total BS.

Second, do you think the dealership will really admit to taking the vacuum line off? I highly doubt the dealer would just admit to their incompetent work. I would have the car towed immediately to a reputable body shop having no affiliation with the dealership and make sure the repairs are done correctly and what the extent of the engine damage is. At that point you can either hire and attorney or contact your insurance company and have them go after the dealership.

 

anyone dealt with Pierre at Tysons Corner?

 

You've received good advice in this thread!

So sorry to hear of this shabby treatment....

 

I had a nightmare like this where a dealer dropped the engine to fix the coolant hose fitting problem and left the harness loose where it got pulled into the power steering pulley. This shorted the DME. Dealer tried to blame me. I called Porsche NA in Atlanta. PCNA forced the dealer to repair the car correctly. It's BS for you that these two repair shops, one of them being Porsche are doing this. In my situation, persistence paid off but it took months of calls, car was laid up for months because a new harness had to be fabricated special in Stuttgart. In the end, the dealer paid for a very costly mistake. Good luck.

 

xxx

 

Sorry to hear the nightmare issues with that dealership. Talked to folks there before and they think they walk on water

 

If I were you I would litigate, even if it cost me more than the amount of the damage.

 

+1 to insurance company and/or lawyer up. That's garbage. Total garbage. Pains me to read this but if being nice doesn't work, go for the throat.

 

If you are not buying a brand new Porsche from them every couple of years then you are a "peasant" who will get what they give you. Dealer body shops are a joke and and money pit when you bring in a p-car that isnt under factory warranty.