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Bad Dealership experiences

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Old Nov 9, 2011 | 01:00 PM
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C2 Turbo
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Default Bad Dealership experiences

Since there's no accountability for these Porsche Dealers or for that matter any car dealer, why don't we have a thread where we have their names so that we avoid these guys in the future.

I will start with my experiences first:

Royal Crest Enterprise AKA Direct Off Lease in Miami Florida:

This transaction occured last Oct/Nov. I Contacted them regarding an 'certified '06 530i they had. Once i was re-assured the car didn't have any paint work/accidents, i left them a $1000 refundable dposit. Car got a clear PPI report from BMW of South Miami with no paint work on the car.

Took a one way flight to Miami and as soon as i got to the dealership i noticed there was no vin sticker on the trunck behind the license plate. I was told either to buy the car or else forget about the deposit.

Anyway, paypal was of no help but after 6 weeks of going back and forth i did get my deposit back.

Point is: These guys are crook and sell cars with paint work/accidents with out disclosing that to the customers.

BMW of South Miami once again did a ****ty job doing a PPI by not picking up the paint work especially when i told them to check it with a paint meter. I was told the numbers were with in spec and no evidence of any accidents

Knopf Porsche of Allentown,PA:

Missed clear coat peeling off the wheels. When addressed the issue with David Helmer,the GM of the dealership, i was told do i expect them to pay for the damage when they only charged me few dollars for a PPI

Anyway,the sole purpose of making this post is to inform the members about their work ethics so that they are careful when dealing atleast with these experts

Last edited by C2 Turbo; Nov 17, 2011 at 11:44 AM.
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Old Nov 9, 2011 | 02:06 PM
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From: Austin
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Sorry about the troubles...maybe bad luck comes in 3's. You're due for a good experience - report when you get it.
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Old Nov 9, 2011 | 03:46 PM
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Originally Posted by jhbrennan
Sorry about the troubles...maybe bad luck comes in 3's. You're due for a good experience - report when you get it.
Years ago bought a CPO SC 400 and few months later found out one of the chrome wheels started to develop some pitting. Called the Lexus dealership 700 miles away and was sent a brand new wheel with no questions asked

So 3 years later bought another lexus a CPO LX 470 from a different dealer. Anyway 3 months after the certification expired , my CD player started acting up,brought it up with the dealership and was once again replaced with out any hassle.

There's a reason why Lexus has such a high percentage of repeat customers. I wish Germans had the same level of customer service.

Please feel free to share the bad apples with us
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Old Nov 9, 2011 | 04:15 PM
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From: Bentonville, AR
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Just a quick note that two different compression/leak down tests getting different numbers is not necessarily the sign of anything more sinister than the normal variability these types of tests can produce.

Really, for these cars, the best compression/leak down test one can do is to simply subject the car to a thorough test ride/drive. This must be a long enough drive and subject the car to various scenarios that the engine is exercised sufficiently to give the DME a chance to flag any engine or engine sensor problems and turn on the CEL.

While the engine is running the DME constantly checks for misfire conditions (measures the speed imparted to the flywheel by each cylinder power stroke) and if it find a cylinder under or overperforming, it will turn on the CEL and log the appropriate error code.

At this point you do not care why the engine is misfiring. That is is misfiring at all is enough to justify walking away from the car. (The seller almost certainly is aware of this misfire problem and did not bother to address it before putting the car up for sale, so that in itself suggests the underlying cause is more than just plugs or coils...)

Sincerely,

Macster.
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