Best independent service shop in Los Angeles
#16
Rennlist Member
Pasadena isn't really closer than north oc from la....
Tom at mistress of silverlakemis a good guy see him at track days. He's driving an antique now!
Tom at mistress of silverlakemis a good guy see him at track days. He's driving an antique now!
#17
Thread Starter
Instructor
Lots of great options in LA for all our Porsche needs for sure, and now I know who does the GT cars. Scheduled to take to Mistress on Tuesday, and just for all our peace of minds, I spoke with Tom about his parking situation and my concern over door dings and such. A concern for me as this has happened to my mint SC at another Indy shop where their lot is tiny. Sucked and cost me more $ with a ding repairer. Thankfully they came out.
Tom was super cool bringing up my concern and said he completely understands, and assured my they take utmost care with ALL their cars and are first and foremost, super detail oriented at the shop and consider themselves a restoration and service shop so no door dings at their shop!
Thanks to you all for the great suggestions. I also take my cars to Pro Motorsports for my air-cooled, and Tyson is awesome as well!
Tom was super cool bringing up my concern and said he completely understands, and assured my they take utmost care with ALL their cars and are first and foremost, super detail oriented at the shop and consider themselves a restoration and service shop so no door dings at their shop!
Thanks to you all for the great suggestions. I also take my cars to Pro Motorsports for my air-cooled, and Tyson is awesome as well!
Last edited by Bleek; 06-02-2016 at 01:04 AM.
#19
Three Wheelin'
FWIW, BBI said they'd pick-up and drop-off cars based in LA so you don't have to drive...no idea on added cost
#20
Thread Starter
Instructor
Yes, I'll report back once completed.
Sorta disappointed that I never got the estimate from bbi that they said they would give me when I inquired. Another reason I went with Mistress.
Sorta disappointed that I never got the estimate from bbi that they said they would give me when I inquired. Another reason I went with Mistress.
#21
Thread Starter
Instructor
Hey all, got my car back and all I can say is Mistress is simply the best shop I've been to. Communication, attention to detail, friendliness, and service are all at another level. From the start, Tom addressed all my concerns and questions about pinning and regular maintenance. When work started, an email followed with pics letting me know where they were at. That's a first, for me at least.
Car had some other needs, all of which was thoroughly detailed, explained and more pics sent, and regular updates as work progressed.
It's clear that Tom is knowledgeable and passionate about these cars, meticulous about his shop and super focused on the customer experience. He's damn nice and easy to speak with, even when I took an inordinate amount of his time.
Not sure if this is standard for their service, but my car was washed and waxed before it was returned. WOW! Of course the quality of work is most important, but this was the cherry on top. Car feels perfect, but I'm no wrench or expert so I can't really comment beyond that.
I'll be taking all my cars there going forward. Especially happy as they are the closest to me!
Car had some other needs, all of which was thoroughly detailed, explained and more pics sent, and regular updates as work progressed.
It's clear that Tom is knowledgeable and passionate about these cars, meticulous about his shop and super focused on the customer experience. He's damn nice and easy to speak with, even when I took an inordinate amount of his time.
Not sure if this is standard for their service, but my car was washed and waxed before it was returned. WOW! Of course the quality of work is most important, but this was the cherry on top. Car feels perfect, but I'm no wrench or expert so I can't really comment beyond that.
I'll be taking all my cars there going forward. Especially happy as they are the closest to me!