First trip to the dealer--just venting
#16
Drifting
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I suggest that you either now, or the very next time it happens, take a picture of the dash display before you restart. Then, when you restart (and assuming it goes away), take another picture. Then you send both pictures with the problem description in writing to PCNA and cc your dealer. This will establish that you have some problem that, to borrow from our legal system, is "capable of repetition yet evading review".
I've got a year and a half of CPO and 71k miles left.
The fact that a restart immediately clears the fault and that the car drives perfectly fine solidifies my theory that the problem is an electrical gremlin--perhaps in the ignition or gear selector switch(es). It has never occurred while driving.
As for which dealer it is, I will leave some amount of ambiguity out there just in case they're lurking and looking for reasons to deny MORE repairs.
#17
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"Customer states dash light lights up. Response: could not duplicate at this time."
In effect, that can be interpreted as "he complained about something happening so something must have happened" OR it can be read as "we have confirmed that his car is fine - no evidence whatsoever that anything happened".
I've gotten in this spot before and so a little extra documentation won't hurt because your letter plus picture (within the warranty period) is better proof, in my opinion, than your initial trip to the dealer by itself.
Kids growing up, aging after turning 30, and auto warranty periods are proven to be the shortest durations known to man. Fact.
Ok - done preaching.
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#19
Addict
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+997 on filming. Use the video recorder on your smart phone. The whole thing sounds like a 20 second video. Email it to the service manager and the general manager next time it happens and tell them it occurred again and what would their suggestion be as it fixes itself as they can clearly see.
Thank God for my dealership. Pcar loaners and great service
Thank God for my dealership. Pcar loaners and great service
#20
Drifting
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Same here. I have been dealing with Leith dealerships for 25+ years and had good experiences. I will have to say that if the service tech can't duplicate a problem described by the owner, it is difficult to fix.
#21
Drifting
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Time for my first oil change so I took it in to my local dealer to have it done, plus I'd been making a list of niggling little problems that had been annoying me and left that with them to see what they could do.
Only one P-car dealer in my area so I have no choice if I want Porsche to work on the car. If there is one lesson from all this it is that competition is a good thing.
Only one P-car dealer in my area so I have no choice if I want Porsche to work on the car. If there is one lesson from all this it is that competition is a good thing.
#22
Rennlist Member