Dealer price match on parts.
#1
Dealer price match on parts.
Haven't read this or even expected this so I thought I'd post this to help others.
I had to have a minor part replaced (my fault, not under warranty).
The price quoted for the OEM part was 25% higher @ Porsche dealership than a reputable website (Suncoast). I asked the parts dept to match the webiste's price and they did so (without even checking). Major surprise to me.
So it doesn't hurt to ask
I had to have a minor part replaced (my fault, not under warranty).
The price quoted for the OEM part was 25% higher @ Porsche dealership than a reputable website (Suncoast). I asked the parts dept to match the webiste's price and they did so (without even checking). Major surprise to me.
So it doesn't hurt to ask
#3
Rennlist Member
I've had local dealer match but don't forget PCA discount and also the mail order parts are going to cost you shipping too so even though the prices listed are less they won't be too far off when you factor in shipping and take advantage of PCA discount.
#5
#7
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#8
Burning Brakes
Shortly after I bought my 911, I met with my local dealership's parts manager and explained to him that I was planning on doing some upgrades that I could obviously buy online but I would prefer to do business there. He said that they would meet or beat any prices on parts that I found. So far so good. Sometimes I have to show my PCA card and use whatever coupons that are available from Porsche or the dealership, but they always make the numbers work. Plus, I would feel awkward buying parts at another dealer and then asking my local dealer to install them. Not to mention, but a loaner car is always available for any work that I get done there.
#10
Burning Brakes
They might not care, but it just seems like an unnecessary step to me since I'm confident I can just buy from them for the same or less. Plus, it gives me another reason to go to the Toy Store! And believe me they do make money on parts. The average well run dealership averages 30% mark up on parts and 70% on labor. While the labor profit is a much higher percentage, 30% is not a bad return.
#12
Drifting
Who's going to take care of the labor charges to reinstall the part if there is a warranty issue with that part you bought from one dealer and installed at another dealer? The parts mark up covers for potential like that.
My Indy of choice for my DD did me a favor a few months ago installing the timing belt kit when I bought it on line but couldn't crack loose the crankshaft pulley bolt even with a 1/2" pnuematic impact wrench, but he did say he would normally not do this for other customers, exactly for the reason stated above. I know this was a special case and would not expect him to give me the same treatment next time.
My Indy of choice for my DD did me a favor a few months ago installing the timing belt kit when I bought it on line but couldn't crack loose the crankshaft pulley bolt even with a 1/2" pnuematic impact wrench, but he did say he would normally not do this for other customers, exactly for the reason stated above. I know this was a special case and would not expect him to give me the same treatment next time.
Last edited by aviography; 03-29-2013 at 12:57 PM.
#13
Edit just read Avios post. Sorry for the echo.
#14
Just a side note on this... They make money on both. But bringing your own parts to a mechanic is lame sauce. If I were a mechanic I would absolutely not tolerate this. What if the part you bring in is faulty and breaks 2 weeks after install? Sure the part may have a warranty, but the mechanic is not going to replace it if they didn't buy it. Uplift on parts is like an insurance policy to the shop on labor for faulty parts.
Edit just read Avios post. Sorry for the echo.
#15
Rennlist Member
Wish I had known about this price matching about an hour ago when I just paid $55 for a gallon of coolant at my dealer. Which, now having looked, appears to be even more than MSRP!? Hardly the end of the world but I have to laugh.