The Michelin Consumer Care Department is top notch on answering any questions that you may have. Anytime you email them they will give you an answer within a couple of hours. Or you can call their 800 number or their number in South Carolina. Example:


Thank you for contacting Michelin.



This letter is in response to our telephone conversation earlier today.



I apologize that our previous email did not answer all of your questions.



You can rotate your Pilot Sport PS2 tires to any wheel position if they are mounted properly on the rim. The Rubber Manufacturers Association did an intensive study of tire rotation patterns and their affect on tire durability. Their finding indicated that the tire would not be harmed by changing the direction of rotation. If the tire came out of service, it would not have been caused by changing the rotation of the tire.


We appreciate your business and thank you for choosing Michelin.

It is our goal to ensure that your issue has been resolved or your question answered to your satisfaction. If we can assist you further, please respond to this email or call us at 1-800-642-4354 (toll free) between 8:00AM and 8:00PM Eastern Time Monday through Friday or between 8:30AM and 4:30PM Eastern Time on Saturday.

Sincerely,

Mike P.

Consumer Care Department
Certified Michelin Product Expert

 

For those who do not have it, here are the email address and phone number for Damon at Tirerack who is our resident Porsche tire specialist and a very fine person to deal with:

damon@tirerack.com
800-428-8355