have anyone here had steering wheel broken?

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Sep 7, 2010 | 03:16 PM
  #16  
Why you say that?
It looks legit and they seem active with shows etc, I say you have a 90/10 chance it works.
And we have members from Singapore I know some from the 996gt3 forum
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Sep 7, 2010 | 03:20 PM
  #17  
Quote: Why you say that?
It looks legit and they seem active with shows etc, I say you have a 90/10 chance it works.
And we have members from Singapore I know some from the 996gt3 forum
nah, i am just reasonably skeptical.
i would want to hope for the best of course, hopefully you will be proven right.
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Sep 7, 2010 | 03:30 PM
  #18  
There's a lesson to be learned somewhere from this thread.....
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Sep 7, 2010 | 07:11 PM
  #19  
Properly manufactured and treated internal metal core would not break (shatter) I would think. Either the core was brittle or had a defect. The method of construction (casting vs forging) and heat treating affect the brittleness of the core. Damage could start as a small nick and grow over time until it breaks. For a whole part to snap off would require 2 fractures though... highly unlikely. Near any screw holes in the body at those breaks?
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Sep 8, 2010 | 08:25 AM
  #20  
Well, I got a response from that company, pretty much as expected they deny any responsibility.
Heck with them. I sent them another request and found out that original owner bought this wheel new from that 'Robson Design' - so, I guess moral of this story is - do not deal with Singapore. As I got this wheel for a price of a MF controls kit I am not overly pissed but, if anybody would be interested in aftermarket wheels - take this to consideration - you are on your own.
----------------
Hi Paul

Thank you for your inquiry,

Please allow me to explain to you the process of our services on the steering wheel.

For your information, we don't manufacture the steering wheel itself,
We only do modification on the outer surface of the steering wheel to beauty enhance the steering wheel.
When we receive any steering wheel from any customer, we will remove all the existing leather,
and add some material to form the requested shape and then re-wrap with a new leather. This is the process that we do on your steering wheel.

For your information,all steering wheel, will have a inner metal core itself so that the steering wheel will be strong. Our process will not go beyond the metal core.

What happen to your steering wheel has nothing to do with the modification that we have done.
Your steering wheel inner core is a metal piece,which is very hard and strong, we recommend you to ask for expert in the steering wheel to investigate the root cause of this problem.

Repair is not advisable as it involve the welding on the inner core and we worry that it will not last if you do so. You may consider to make a new steering wheel for your car,
We attached some new design we have completed.
we will give you 20% off from our retail price as goodwill and hope that this will reduce your damage.
Hope to hearing from you soon!

Have a good day!

Thank you and best regards,
Jennifer
+65 65151204
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Sep 8, 2010 | 02:42 PM
  #21  
Company talking from their brown eye; FAIL.
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Sep 8, 2010 | 03:56 PM
  #22  
It's best to deal with Porsche's own vendors.
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Sep 8, 2010 | 07:00 PM
  #23  
So beyond the fact that the person writing that email is hardly named "Jennifer", they are also saying they only warrant the work THEY do to the wheels they receive, not the underlying wheel the original owner supplies... and who knows the quality of that part or where it came from.
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Sep 8, 2010 | 10:31 PM
  #24  
Quote: so, I guess moral of this story is - do not deal with Singapore.
Actually, the moral of this story is do not buy cheap aftermarket crap to replace a critical item in this -- or any other -- car. This is a steering wheel, not a radio ****. It doesn't matter where such junk originates. I'm really glad you broke the steering wheel while the car wasn't moving.

What if you had been swerving to miss a kid in the street? In a wreck, you could well have broken that wheel with your face, not your hands.
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Sep 8, 2010 | 10:35 PM
  #25  
Quote: Actually, the moral of this story is do not buy cheap aftermarket crap to replace a critical item in this -- or any other -- car. This is a steering wheel, not a radio ****. It doesn't matter where such junk originates. I'm really glad you broke the steering wheel while the car wasn't moving.

What if you had been swerving to miss a kid in the street? In a wreck, you could well have broken that wheel with your face, not your hands.
+1000!

With all the amazing steering wheel options we got, it's no brainer to stick to OEM!
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Sep 9, 2010 | 01:17 AM
  #26  
Not that I have anything against Singapore, but knock offs are so common in the far east. Even if your wheel core had an OEM part number on it (does it?), I'd still be skeptical about anything coming from countries like Singapore, China/HK, Taiwan etc. They're experts at making cheap but sometimes authentic looking replicas.
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Sep 9, 2010 | 02:43 AM
  #27  
Quote: Actually, the moral of this story is do not buy cheap aftermarket crap to replace a critical item in this -- or any other -- car. This is a steering wheel, not a radio ****. It doesn't matter where such junk originates. I'm really glad you broke the steering wheel while the car wasn't moving.

What if you had been swerving to miss a kid in the street? In a wreck, you could well have broken that wheel with your face, not your hands.
Exactly.
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