What's covered under Warranty?
01-30-2010, 10:04 AM
#1
Burning Brakes
Thread Starter
What's covered under Warranty?
What kind of things would one expect to be covered under warranty?
If I were to attempt to remove the rear seats and the velcro came off from carpet, is this warranty? (It was actually never affixed, I bought the car CPO from a dealer)
If one washer nozzle freezes up regularly would you consider this warranty? (I've owned a lot of vehicles and NEVER had a washer nozzle freeze)
Asking the dealer to change internal settings such as enable/disable DTRL or activate side markers as turn signals?
I'm just having some issues discerning what is a 'goodwill' repair based on where the vehicle was purchased and what is genuinely a warranty issue. It sometimes feels like they're doing me a favour servicing my vehicle and I just want to know what is appropriate for me to get in a 'huff' about.
If I were to attempt to remove the rear seats and the velcro came off from carpet, is this warranty? (It was actually never affixed, I bought the car CPO from a dealer)
If one washer nozzle freezes up regularly would you consider this warranty? (I've owned a lot of vehicles and NEVER had a washer nozzle freeze)
Asking the dealer to change internal settings such as enable/disable DTRL or activate side markers as turn signals?
I'm just having some issues discerning what is a 'goodwill' repair based on where the vehicle was purchased and what is genuinely a warranty issue. It sometimes feels like they're doing me a favour servicing my vehicle and I just want to know what is appropriate for me to get in a 'huff' about.
01-30-2010, 12:48 PM
#2
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It is hard to know EXACTLY what is covered under the CPO warranty.
As I understand it, Porsche has a "warranty database" into which dealers enter a part number. This database informs the dealer if an item/part is covered under the worranty or not. The specifics are not available to the general public, so "only the Shadow knows for sure!"
I envision the database to work like this:
Sorry, I couldn't help myself!
I guess the only way to find out for sure is to ask the service manager.
As I understand it, Porsche has a "warranty database" into which dealers enter a part number. This database informs the dealer if an item/part is covered under the worranty or not. The specifics are not available to the general public, so "only the Shadow knows for sure!"
I envision the database to work like this:
- The dealer enters a part number, which starts a roulette wheel spinning.
- If the ball lands on red.... BEEP..... LOSER.... the part is not covered.
- If the ball lands on black.... BINGO.... WINNER.... the part is covered.
Sorry, I couldn't help myself!
I guess the only way to find out for sure is to ask the service manager.
