PCNA - No DME Overun Data
#1
PCNA - No DME Overun Data
Just heard from a dealer that they are no longer allowed to acces the overun data on the DME for legal reasons.
They said the updated software for the PIWIS does not allow for it anymore.
Could this be true? Anyone had their DME read out recentley?
They said the updated software for the PIWIS does not allow for it anymore.
Could this be true? Anyone had their DME read out recentley?
#2
Nordschleife Master
That seems odd. Does that mean that they will not deny warranty service in cars with severe over-revs? After all they cannot read them...
#3
Poseur
Rennlist Member
Rennlist Member
I guess we need some clarification. Are you saying that they (the Porsche side of the equation) are not permitted to view the numbers? Or, are they (PCNA) not permitted to share this with the owner or perspective owners?
#4
To be clear, I was told this by a salesman when I asked about doing a DME readout on a used car. He did not seem to be totally knowledgable but did ask his service manager.
He added that only PCNA could view that data now when the memory dump from the DME is uploaded to them.
He added that only PCNA could view that data now when the memory dump from the DME is uploaded to them.
#5
Drifting
#6
Three Wheelin'
What would seem most likely is that PCNA wants to control the flow of this information so as not to influence used car sales. Porsche will never forego using this data when needed for repairs a/o warranty claims issues.
#7
So now we will have to buy the Durametric reader or go to an independent shop that has the PIWIS if we need to get a overun readout.
I know that FVD has a PIWIS down here in south florida.
I know that FVD has a PIWIS down here in south florida.
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#8
I don't know if that's the plan. If they use it as a basis to determine misuse, it's hardly fair to hide such information from a potential buyer. I guess they could represent that there is nothing in the DME that indicates misuse that would impact a warranty claim or the reliability of the car. Haven't thought through the legal implications, but as a customer relations matter it stinks, bc it suggests they are trying to hide information.
#9
To be clear, I was told this by a salesman when I asked about doing a DME readout on a used car. He did not seem to be totally knowledgable but did ask his service manager.
He added that only PCNA could view that data now when the memory dump from the DME is uploaded to them.
He added that only PCNA could view that data now when the memory dump from the DME is uploaded to them.
While its possible PCNA wants to keep the dealers "safe" from liability, it does seem like a step back in this age of "free" information exchanges.
#11
Still plays with cars.
Lifetime Rennlist
Member
My dealer did a DME scan last week when I traded in my car for a '10 RS. Showed me the results. Standard for an extended warranty.
#12
Drifting
That seems suspect. I'd think PCNA and dealers would be better covered for liability reasons, by revealing all of the information thats available on the car vs concealing some. If the car computer collects data, and they choose not to reveal it to a potential buyer.. they are creating a possible liability on the grounds of that data. After all, in court, I would ask.. if the data is not important to the mechanical and reliability of the car, then why does the cars computer collect the data?
#14
Poseur
Rennlist Member
Rennlist Member
Perhaps what you encountered is unique to either your dealership or your salesman's knowledge base. I would never anticipate an issue with that with my service personnel. They have been more than forthcoming with such data for me, whenever I request it.