Windshield replacement
#1
Windshield replacement
Is the 997 windshield hard to replace? Safelite messed up my install and I got OEM SGSekurit glass too. It's not flush with the front of the roof and sticks out over the a pillars on both sides and there's a massive amount of wind noise coming through. You can stick your fingers in the gap between the windshield and the headliner and even touch the window seal, and metal frame up in there.
They're going to fix it but does it take someone with special experience doing 997 windshields to properly do this install?
They're going to fix it but does it take someone with special experience doing 997 windshields to properly do this install?
#2
i went through this same mess. it is never going to look as good as the original. you have to make sure that they order the factory rubber that goes around the window as well. you will still get those gaps in the upper crner part but it looks OK. i had safelite do it 3 times.
#3
RL Community Team
Rennlist Member
Rennlist Member
2009 C2S 118K miles
I had problems with SafeLite sleaze promising OEM and not installing it.... telling me they would handle the insurer then telling me I didn't have OEM replacement (I did and complained to the insurer about their lie) on and on..... ... anywho... After a few bad experiences with my two Porsches, I now only go to a dealer for glass.
I don't know why 997 glass is difficult... I had the same issue.. didn't seat deep enough.... wind noise etc etc....
The last time, I took my car to the dealer..... dealer's son now working in service.... son said he had a guy .... older experienced service guy said they should use only the experienced guy they been using.... son says no..... The new guy screws it up and didn't seat it deep enough... dealer came through by bringing in the old guy... all was well (almost). Dealer said they usually have to break the windshield to replace it (not my problem) but said the old (new) one came out and the old guy re-seated it. Well..... two years later I was parking my car outside and found a tiny leak dripping from the center headlight down onto my shifter...... I repaired it myself by squirting in super watery silicone designed for sealing windshields.... all is fine now.
Peace
Bruce in Philly
I had problems with SafeLite sleaze promising OEM and not installing it.... telling me they would handle the insurer then telling me I didn't have OEM replacement (I did and complained to the insurer about their lie) on and on..... ... anywho... After a few bad experiences with my two Porsches, I now only go to a dealer for glass.
I don't know why 997 glass is difficult... I had the same issue.. didn't seat deep enough.... wind noise etc etc....
The last time, I took my car to the dealer..... dealer's son now working in service.... son said he had a guy .... older experienced service guy said they should use only the experienced guy they been using.... son says no..... The new guy screws it up and didn't seat it deep enough... dealer came through by bringing in the old guy... all was well (almost). Dealer said they usually have to break the windshield to replace it (not my problem) but said the old (new) one came out and the old guy re-seated it. Well..... two years later I was parking my car outside and found a tiny leak dripping from the center headlight down onto my shifter...... I repaired it myself by squirting in super watery silicone designed for sealing windshields.... all is fine now.
Peace
Bruce in Philly
#4
Burning Brakes
I've had Safelite do it twice - both times with OEM. The first time they screwed something up and there was a ton of wind noise - they uninstalled it and redid the job - no issues at all. The second time was perfect right from the start.
The non-OEM is crap - the gaskets are not the same, fitment isn't very good either. They tried to install that the second time before the tech pointed it out to me - I called my insurance company and refused... they made the change to OEM.
The non-OEM is crap - the gaskets are not the same, fitment isn't very good either. They tried to install that the second time before the tech pointed it out to me - I called my insurance company and refused... they made the change to OEM.
#5
I've had Safelite do it twice - both times with OEM. The first time they screwed something up and there was a ton of wind noise - they uninstalled it and redid the job - no issues at all. The second time was perfect right from the start.
The non-OEM is crap - the gaskets are not the same, fitment isn't very good either. They tried to install that the second time before the tech pointed it out to me - I called my insurance company and refused... they made the change to OEM.
The non-OEM is crap - the gaskets are not the same, fitment isn't very good either. They tried to install that the second time before the tech pointed it out to me - I called my insurance company and refused... they made the change to OEM.
Good to know. I just got a quote from local glass shop here in Pa. Said they bring in Porsche specialist to install. Aftermarket windshield. FW02554 Pilkington
Any issues with these if properly installed?
#6
RL Community Team
Rennlist Member
Rennlist Member
Back when I had my Boxster S, needed body work and windshield replacement... Safelite said they would work with my insurer Nationwide... Safelite called and said my insurer said I didn't have the OEM replacement clause.... I was very busy, and said fine.... Safelite installed Pilkington.... they wavyness was awful.... I bitched.... they said they would change it out and put in "premium" glass...... they did, more Pilkington glass (not sure is was a different line of glass or not) crap waves again..... I called Nationwide and they said I was paying for OEM replacement!!! So I lodged a formal complaint.... then my engine blew up and killed the car.... I don't know what happended after that.
My real experience with two Pilkington windshields were bad, the glass is crap and left me with a wavy filed of view.
Peace
Bruce in Philly
#7
Poseur
Rennlist Member
Rennlist Member
I refused Safelite and the guy who did mine was first rate. Using OEM glass, he did it by himself, and took his time. Sadly, most insurance carriers want to go with aftermarket, and with a quick company like Safelite. Many 997 guys with a Safelite job have to go back again and again to get it right.
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#8
RL Community Team
Rennlist Member
Rennlist Member
I refused Safelite and the guy who did mine was first rate. Using OEM glass, he did it by himself, and took his time. Sadly, most insurance carriers want to go with aftermarket, and with a quick company like Safelite. Many 997 guys with a Safelite job have to go back again and again to get it right.
The opportunity for fraud is an installer can charge youy insurance company for OEM and install aftermarket.
Peace
Bruce in Philly
#9
Yes, my experience with Pilkington is crap.... wavy.... distorted field of vision and not Porsche OEM.
Back when I had my Boxster S, needed body work and windshield replacement... Safelite said they would work with my insurer Nationwide... Safelite called and said my insurer said I didn't have the OEM replacement clause.... I was very busy, and said fine.... Safelite installed Pilkington.... they wavyness was awful.... I bitched.... they said they would change it out and put in "premium" glass...... they did, more Pilkington glass (not sure is was a different line of glass or not) crap waves again..... I called Nationwide and they said I was paying for OEM replacement!!! So I lodged a formal complaint.... then my engine blew up and killed the car.... I don't know what happended after that.
My real experience with two Pilkington windshields were bad, the glass is crap and left me with a wavy filed of view.
Peace
Bruce in Philly
Back when I had my Boxster S, needed body work and windshield replacement... Safelite said they would work with my insurer Nationwide... Safelite called and said my insurer said I didn't have the OEM replacement clause.... I was very busy, and said fine.... Safelite installed Pilkington.... they wavyness was awful.... I bitched.... they said they would change it out and put in "premium" glass...... they did, more Pilkington glass (not sure is was a different line of glass or not) crap waves again..... I called Nationwide and they said I was paying for OEM replacement!!! So I lodged a formal complaint.... then my engine blew up and killed the car.... I don't know what happended after that.
My real experience with two Pilkington windshields were bad, the glass is crap and left me with a wavy filed of view.
Peace
Bruce in Philly
#10
Funny how I'm not the only one getting a replacement at this time.
My local safelite uses FYG for aftermarket. I insisted on OEM which at Safelite is saint gobain Sekurit. I think the dealers around here use Safelite mobile service for windshield replacement. The guy who installed mine was talking to another installer who said he just did a Porsche windshield and it was hard to seat it correctly but that he was lucky to be doing it at the dealer so he had lots of examples of what the finished result looks like so he could do the same.
My local safelite uses FYG for aftermarket. I insisted on OEM which at Safelite is saint gobain Sekurit. I think the dealers around here use Safelite mobile service for windshield replacement. The guy who installed mine was talking to another installer who said he just did a Porsche windshield and it was hard to seat it correctly but that he was lucky to be doing it at the dealer so he had lots of examples of what the finished result looks like so he could do the same.
#11
RL Community Team
Rennlist Member
Rennlist Member
Funny how I'm not the only one getting a replacement at this time.
My local safelite uses FYG for aftermarket. I insisted on OEM which at Safelite is saint gobain Sekurit. I think the dealers around here use Safelite mobile service for windshield replacement. The guy who installed mine was talking to another installer who said he just did a Porsche windshield and it was hard to seat it correctly but that he was lucky to be doing it at the dealer so he had lots of examples of what the finished result looks like so he could do the same.
My local safelite uses FYG for aftermarket. I insisted on OEM which at Safelite is saint gobain Sekurit. I think the dealers around here use Safelite mobile service for windshield replacement. The guy who installed mine was talking to another installer who said he just did a Porsche windshield and it was hard to seat it correctly but that he was lucky to be doing it at the dealer so he had lots of examples of what the finished result looks like so he could do the same.
Peace
Bruce in Philly
#12
I will have to respectfully disagree. I went with the Fuyao windshield because it was 1/3 the price of OEM. I inspected the glass beforehand to make sure it was distortion free. The shop idea the factory seal and everything worked out great. No complaints. Of course, you can't do wrong when OEM. Just want to point out that there is a cheaper alternative for those on a budget. Here's my review.
https://youtu.be/aPuE9F-VC8w
https://youtu.be/aPuE9F-VC8w
#13
RL Community Team
Rennlist Member
Rennlist Member
I will have to respectfully disagree. I went with the Fuyao windshield because it was 1/3 the price of OEM. I inspected the glass beforehand to make sure it was distortion free. The shop idea the factory seal and everything worked out great. No complaints. Of course, you can't do wrong when OEM. Just want to point out that there is a cheaper alternative for those on a budget. Here's my review.
https://youtu.be/aPuE9F-VC8w
https://youtu.be/aPuE9F-VC8w
Are the Chinese screwing us or are we screwing ourselves?
BTW, I had only second hand experience with Fuyao.... so maybe I should not have been so quick. Another board member (don't remember if it was Rennlist) noted he had Fuyao and said his glass was not wavy but the internal radio antennae was all crooked and not precise.
I wish I had a simple rule for replacement parts such as "only OEM" or go with X, or whatever, but replacement parts for our cars can be so situational by part. For me, given my experience, OEM glass only... for other parts such as control arms, TRW..... for others, white label OEM.... and on and on.
Peace
Bruce in Philly
#14
Three Wheelin'
I had a FY on my car when I bought it and just replaced with a St Gobain OEM. My experience...
The FY came with a crappy aftermarket seal and mine had dry rotted around the corners and the install looked like total crap. I didn't realize until later but the bad install is what also what was causing my dashboard rattle. They installed the windshield too low and it was rubbing on the center speaker in the dash.
I researched the options and found the Porsche oem seal is $110 (you can buy from suncoast or your local dealer) but you can't just replace that. The installers told me I had a 50/50 the windshield would crack during removal.
Note: the porsche seal has a pronounced lip that goes over the frame while the aftermarket are flat and leave a gap.
I got lowball quotes for $400 for a new "pilkington" only to find out it was the same FY and crap seal I already had. I then got a quote for $650 for a legit pilkington and factory seal.
Safelite was quoting the same but could not tell me what brand they would use.
By chance my windshield got a rock chip so I was able to get insurance to pick up a new St Gobain with factory seal.
The install and seal look great...but honestly I can't tell any difference on the windshield itself.
The FY came with a crappy aftermarket seal and mine had dry rotted around the corners and the install looked like total crap. I didn't realize until later but the bad install is what also what was causing my dashboard rattle. They installed the windshield too low and it was rubbing on the center speaker in the dash.
I researched the options and found the Porsche oem seal is $110 (you can buy from suncoast or your local dealer) but you can't just replace that. The installers told me I had a 50/50 the windshield would crack during removal.
Note: the porsche seal has a pronounced lip that goes over the frame while the aftermarket are flat and leave a gap.
I got lowball quotes for $400 for a new "pilkington" only to find out it was the same FY and crap seal I already had. I then got a quote for $650 for a legit pilkington and factory seal.
Safelite was quoting the same but could not tell me what brand they would use.
By chance my windshield got a rock chip so I was able to get insurance to pick up a new St Gobain with factory seal.
The install and seal look great...but honestly I can't tell any difference on the windshield itself.
#15
I concur with your analysis. I had the windshield on my Volkswagen replaced this year and the local windshield shop used XYG. http://www.xinyiglass.ca/
I immediately noticed that the dot matrix was different and uneven looking, but, this doesn't affect anything.
After several months I noticed that bad ghosting at night that I never had before. Bright lights appear doubled below the source. It makes driving at night somewhat more difficult. It took a while to realize it was caused by the windshield, I actually thought I was having eye issues.
I thought about complaining since it was replaced under insurance, but the Pcar just got another chip and I'm going to save my complaints to make sure I get OEM on that.
I immediately noticed that the dot matrix was different and uneven looking, but, this doesn't affect anything.
After several months I noticed that bad ghosting at night that I never had before. Bright lights appear doubled below the source. It makes driving at night somewhat more difficult. It took a while to realize it was caused by the windshield, I actually thought I was having eye issues.
I thought about complaining since it was replaced under insurance, but the Pcar just got another chip and I'm going to save my complaints to make sure I get OEM on that.
Last edited by BillNye; 09-18-2017 at 09:25 AM. Reason: Wrong co