Chumlee

Th Dude!!Love that avatar, Thanks for the info. I am going to follow up asap.....Chum

Th Dude

I also like this one...
'02 X50 Aero w/sport seats

PaulStewart

I bought the 02. What's everyone's opinion of Fidelity Warranty Services which is the option the dealer gave me if I want any kind of warranty whatsoever.

"02996ttx50

the "02x50 w the factory aero kit in that autotrader ad? it wouldn't be a bad idea to find out why the engine needed to be replaced. that is certailny covered under warranty for two years from date of replecement. i would think, if it's a factory replacement. easycare and fidelity are reputable aftermarket waranties, from what i've read.

Dock

I believe most of that is simply a publication mistake by Porsche.

Th Dude

Dock

Let me add that I believe the way I do because a senior PCNA official told me it was the case. In his words, it was a mistake; and just like saying the "F-word" in front of your mother, once it's done you just can't take it back.

Th Dude

Forgive my ignorance, I thought you were joking.

"02996ttx50

i'm afraid that stretches the limits of credulity. i can see the memo your buddy must have gotten from porsche ag.

attn marketing department:

"no more press releases touting improvements to the porsche turbo that never happened because people will talk".

Macster

Ask this question of the techs where you will have the car serviced and any warranty issues dealt with.

The techs I talk to about aftermarket warranties tell me some warranty companies can be a real pain to deal with.

The warranty company claims adjuster is there asking a zillion questions to try to find a reason -- legitimate reason (abuse, lack of proper car, mod's, etc.) -- to deny the claim.

The techs are your rep in a warranty claim for they'll be asked their opinion regarding the problem and the claim.

In almost all cases the tech is on the side of the customer, but they will not hide the truth or lie.

The techs deal with many cars many customers that have the same or similar warranty.

If a tech gets a rep for misstating the facts -- all it takes is for the tech to be found out once -- for every claim after the adjuster will be suspicious of the tech and this causes problems for every warranty claim from then on.

The dealer can lose its reputation and business from this and this is not easily repairable.

Ask your techs what they think of warranty XYZ and what they would recommend you do to help ensure if you ever had to make a warranty claim that the claim is honored.

Lay the ground work for a successful warranty claim *before* you have to file for a claim.

Sincerely,

Macster.

"02996ttx50

that's what i did when i needed two separate transmission rebuilds under warranty. but i called it the hundred dollar handshake

can't say it helped, but it sure didn't hurt
re warranties: i bought a turbo from one of the largest dealerships by volume in the US and the service manager told me they deal with easycare warranty and consider them to be among the best aftermarket warranty providers. i've never had anything other than a factory porsche warranty and it has saved me many thousands of dollars on many separate occasions. well worth any premium you pay, imo.

Dock

Someone at PAG and/or PCNA extended the improvements Porsche made to the '02 996 to the '02 996 Turbo, which in fact already had the improvements.

My source is a senior VP at PCNA.

"02996ttx50

sorry, doesn't pass the sniff test for me.. so i'll continue my suspension of disbelief... no problem..

PaulStewart

I bought the one at International Porsche in WI Monday night, left WI with it this morning for a 6000 mile driving vacation. Put 650 miles and a similar amount of bugs on it today. Averaged 74 MPH and 23.8 MPG today according to the computer.

The dealer talked me into a Gold Fidelity 4/48 policy which I was not going to get until I noticed the 100% refund within 30 days. Knowing I was going on this trip, I said sure and wrote a separate check.

"02996ttx50

congrats on the pickup! yeah.. lots of dead bugs in your future, drive it in good health! take care of the service tech AND the service manager and your warranty issues will resolve with relative ease. what i found. good luck on the shakedown cruise.