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Just wanted to give a quick shout out for Tarret Engineering. They have been amazingly knowledgable, patient and responsive in assisting me work through the noob issue I've been having with my sways and drop links. They've definitely earned my loyalty.
I recently bought a set of front camber plates from them. The parts are very nicely made/ high quality and do what they're supposed to do. In addition they're a little less expensive than the stock top mounts👍 Since ^this^ was/ is my experience, I didn't have a reason to talk with them (Tarrett), which is fine with me... 😃
Reviving an old thread just to say that I was extremely happy with them then and even more so now. In this world where large corporations and sub par customer service has become the norm, it just makes me appreciate even more companies like Tarett that go above and beyond to provide an excellent customer experience. If you ever need a part, please give them a shot. They will earn your business every time.
Bonus shout out - I visited them when I wanted an underdrive pulley for the 996 several years ago. If you need instant gratification & live in San Diego, they're right up the road.
Bumping this thread after pain-free and better than expected customer service when finishing up my drop links set. Being a moron, I didn't tighten a link properly & lost one plus a nut. Their customer service department was easy to reach and after sending me a diagram of the unit, we were able to quickly flag the parts I needed and update my pending order for front drop links to include the rear pieces I lost. Reasonable pricing given the product quality and excellent customer service.
"Being a moron, I didn't tighten a link properly & lost one plus a nut. Their customer service department was easy to reach and after sending me a diagram of the unit, we were able to quickly flag the parts I needed and update my pending order for front drop links to include the rear pieces I lost."
Strange... I also lost a bolt and one of the cone shaped stand offs on my Tarrett adjustable rear drop link (the one that threads into the bottom of the rear shock). I'm positive it was torqued to the proper spec. as I double/triple checked everything. Their customer service was great, but I thought the price for one of those standoffs was fairly exhorbitant...Whatever - I probably should have checked it again after driving it for the first time...
Strange... I also lost a bolt and one of the cone shaped stand offs on my Tarrett adjustable rear drop link (the one that threads into the bottom of the rear shock). I'm positive it was torqued to the proper spec. as I double/triple checked everything. Their customer service was great, but I thought the price for one of those standoffs was fairly exhorbitant...Whatever - I probably should have checked it again after driving it for the first time...
Gotcha - yeah, I bought 2 links ($10 ea.) and two extra nuts ($0.65 ea.) so very reasonable replacement costs in my case. Planning to spend some time this afternoon to make sure all units are on right and then monitor. I may use something in the threads to help them stay put, either tape or loctite. Ideally I can play around with settings this summer before locking them in.
As I understand it the cones shouldn't be in a position to fall off, as they're between the joint and the bolt end that attaches to the strut carrier. But it's likely possible to put them on a few different ways and achieve the same result. I'll make a point to get the proper sequence on them today & report back.
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