porsche951

Just got my IMS replaced and asked for my old bearing back. They said bearing was perfect but LN now requires them to send it back to them because they want to inspect it. I'm assuming this would be to assure them that their bearing wasn't installed into a car with a failing bearing.

5CHN3LL

They've always requested that the bad bearing get sent to them - in fact, I don't think the warranty is valid unless you send them your original bearing.

I still have mine...

pesuazo

"They said bearing was perfect but LN now requires them to send it back to them.."

Hmmm..... YOU require it back, YOUR part.........you can graciously give it to send to LN, but the "requirement" part sounds like BS.....IMHO

gnat

Nope, its true. If you want their warranty then you have to send them your old bearing.

I think we all know what I thought about that...

sweet victory

You bought a used one in good shape from ebay so that you could keep your gold one?

gnat

Not for what those jokers ask!

pesuazo

Thanks for the heads up......this is the first time I ever heard such a strange "warranty condition"....just to make sure I get this right:

You buy an LN IMS bearing, and in order for them to honor a "warranty" on the new part you just bought, you have to send the one you removed from your car back to them.......

My goodness.....I think I am just too thick headed to understand the logic.....I need someone to break this one down for me, as if I was a 5 year old....

Cheekybird

lmao. But yes, the last two I removed were sent back. They are gathering up all the old blown engines from IMSB failure and sticking the returned ones in them . lol

Now convo is getting lighter.....

Gonzo911

I wouldn't send a 24kt gold IMSB back either...

docmirror

I'm going to take a stab at this with NO up front knowledge of the rules, but some intuitive reasoning.

Part of the qualification for the warranty is that you install the bearing into an engine which has not already suffered any bearing damage. So - once the old one is out, if you give them a coffee can with some crushed steel *****, and a few chunks of bearing race, they might prolly withhold the warranty against further damage. Or there-abouts.

gnat

It's actually a bit worse than that. You have to send it to them uncleaned and with the seals in place.

My guess is they want to analyze it themselves so that if you make a claim they can determine if you were already having issues prior to installing their bearing. That's just a guess though. Maybe Charles will swing by and give us the real scoop.

At the end of the day the warranty just wasn't compelling to me. Assuming you have a failure and it can be shown the bearing was at fault, a few hundred bucks isn't a big enough drop in the bucket to make it worth dealing with. Just my opinion though.

kromdom

if I had this question, the first (and ONLY) place I will ask is.......LN ENGINEERING.

dgjks6

Maybe they have a side business selling used bearings for half price ($300)

gnat

Are you saying you wouldn't call Jake?

gnat

/thread