hawkpadsdirect.com is unresponsive
#1
hawkpadsdirect.com is unresponsive
just a word about my experience with the vendor.
i accidentally ordered the wrong rear pads for my car and have left messages and email to the proprietors of hawkpadsdirect.com for a return authorization so i can exchange the pads. so far no response since Friday.
hawkpadsdirect.com does business as kingtek performance. they shipped on time with no issues, but their follow up service is pitiful.
i figure if i get not response by tomorrow, i'll be contesting the charges on my AMEX.
EDIT: got an email back from them and all is well.
i accidentally ordered the wrong rear pads for my car and have left messages and email to the proprietors of hawkpadsdirect.com for a return authorization so i can exchange the pads. so far no response since Friday.
hawkpadsdirect.com does business as kingtek performance. they shipped on time with no issues, but their follow up service is pitiful.
i figure if i get not response by tomorrow, i'll be contesting the charges on my AMEX.
EDIT: got an email back from them and all is well.
Last edited by yasuro; 09-15-2009 at 06:05 PM.