Things Keep Getting Better
Thread Starter
Track Day
Joined: Jul 2004
Posts: 24
Likes: 0
From: New Jersey
Things Keep Getting Better
For those of you who have been following my saga with PCNA and my 40th Anniversary car, I have a final update.
After replacing 40th car #663 with 40th car #517 the 2nd car was delivered with numerous problems. After reading most of your thoughts on the issue, I decided to let Porsche fix the car. Well, the parts needed for the replacement of the guages are on a 2 month backorder. My dealership called PCNA on my behalf and said that the total situation (2 40th Anniversary Cars, 2 Major Problems in each car) was unfair to me , the consumer, and something else needed to be done.
Well, low and behold, I am now the proud owner of a brand new 2004 C4S Cabriolet (w, hardtop). Porsche totally stepped up to the plate, as did the dealer. The car has xenons, bose, CD-4 changer, supple leather, stainless dual tips, white side markers, heated seats, hardtop, $ crested valve stem covers.
The most amazing part of the story is that PCNA did a substitution of collateral and I am paying the same for the C4S as I did for the 40th Anniversary car. I am in equity on the C4S already, so I figure I will drive it until the 997 C4S is introduced and move to the new model.
After replacing 40th car #663 with 40th car #517 the 2nd car was delivered with numerous problems. After reading most of your thoughts on the issue, I decided to let Porsche fix the car. Well, the parts needed for the replacement of the guages are on a 2 month backorder. My dealership called PCNA on my behalf and said that the total situation (2 40th Anniversary Cars, 2 Major Problems in each car) was unfair to me , the consumer, and something else needed to be done.
Well, low and behold, I am now the proud owner of a brand new 2004 C4S Cabriolet (w, hardtop). Porsche totally stepped up to the plate, as did the dealer. The car has xenons, bose, CD-4 changer, supple leather, stainless dual tips, white side markers, heated seats, hardtop, $ crested valve stem covers.
The most amazing part of the story is that PCNA did a substitution of collateral and I am paying the same for the C4S as I did for the 40th Anniversary car. I am in equity on the C4S already, so I figure I will drive it until the 997 C4S is introduced and move to the new model.
Rennlist Member
Joined: Oct 2003
Posts: 1,110
Likes: 491
From: Rustbelt
I thank the guy upstairs my 40th has been perfect since delivery, now with 1600 miles. Thanks for taking all the flaws for us.
I drove a friend's 02 C4S this past weekend with PSE and its a very sweet ride. Enjoy that beauty!
I drove a friend's 02 C4S this past weekend with PSE and its a very sweet ride. Enjoy that beauty!
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Instructor
Joined: Jul 2004
Posts: 109
Likes: 0
From: Tenterden, The Garden of England, UK
Congratulations.
It seems PCNA really look after their customers (as they should).
This contrasts dramatically with the general felling hear in the UK.
Please have a look at the Porche Club BG technical formun and you'll see the level of dissatisfaction here in the UK particularly with regard to the RMS issue.
www.porscheclubgbforum.com
It seems PCNA really look after their customers (as they should).
This contrasts dramatically with the general felling hear in the UK.
Please have a look at the Porche Club BG technical formun and you'll see the level of dissatisfaction here in the UK particularly with regard to the RMS issue.
www.porscheclubgbforum.com
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