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Durametric issue

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Old 09-20-2024 | 08:00 PM
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Schnellmacher
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Default Durametric issue

Guys, not sure if this is a good place to ask this but here’s what is happening. I ran Durametric to do some basic error code checks and corrections about a year
ago, and it worked well for that.I am now wanting to check some actual values, but I get blank black boxes. Also when I first open the program, I get a message
saying that the data cable firmware needs to be updated, and it appears to do that, program starts, but no actual values show. Tried a couple of different usb cables,
and the green light on the old interface is on steady.
Any ideas here would be appreciated!!
Old 09-20-2024 | 09:35 PM
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wdb
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Contact Durametric. My unit went bad not long after I got it. They gave me a checklist to test it out and ended up replacing it.
Old 09-21-2024 | 10:15 AM
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Schnellmacher
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Originally Posted by wdb
Contact Durametric. My unit went bad not long after I got it. They gave me a checklist to test it out and ended up replacing it.
Thanks…. I read earlier reports about lack of support from them, so thought I’d throw this out here first……
I’ll give them a shout…
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