My father's 02 996's engine failed at 8000 miles — timing chain failure. It was replaced gratis and the car now has 24,000 miles.

 

Thank you nick for the info

 

Good luck with this survey. I don't have a 996, yet, but came to this forum to read up as the magazine European Car has had two 996's blow up on them.

They shed no light on the cause of failure but pointed out that this could be a very serious problem for individuals who decide to keep their cars outside of the warranty period.

Thanks,
Matt

 

Matthew

Could you tell me more about this. Were these cars lonterm testers or readers cars? Have you a link to this article?

As for my survey i am meeting tought resistance from Porsche....wonder why????

 

The article is in the current issue of European Car; it doesn't say much other than that it was a long-term car and it was not abused.

 

n4das,

Do you care to elaborate on what you mean by "tought resistance from Porsche"? I'm curious.

Thanks.

 

Porsche UK refuse to replace engines gratis for out of warrnty cars regardless of the cause. For example, to my knowledge there has never been a UK car fitted with a new engine because of the RMS problem. They
just keep replacing the RMS for ever more. Also remember, we only get 2 years warranty not 4. The tough resistance is that the local dealer has to bear the cost of a replacement engine.....even within warranty. In the US, it is my understanding that this is not the case. So the dealers will do everything in their power NOT to replace a faulty engine. Basically, we don't have much to go on in this country....unless of course you took out
extended warranty.....but even this doesn't include RMS failure....although I hear that has recently just changed.

 

The september issue of Excellence magazine partially addresses the issue of 996 engine replacement. See the Tech Notes, page 22. Excellence has also addressed the question about RMS failure albeit on the 986's. This was in the magazine within the past year but I no longer have that issue. Porsche Petes Boxster board has posted a number of RMS failures. Most replaced the seal but other had their engine replaced at no charge. In fact over the past 4 years I can't remember 1 instance where someone posted a message that they had to pay for an engine.
All were replaced by the factory. This included, to the best of my recollection, cars in warranty and those outside of warranty. www.ppbb.com; search the archives for "RMS"

 

bob

I have to say that to get your engine replaced by the factory seems to be a hit and miss thing. Some folks get it done totally for free and others have had to make a contribution. There are quite a few people even in the states that have ahd to pay for engines.

Scouser

Having an extended warranty does not mean that Porsche will replace the engines in the UK. PGB have tried every trick in the book to get out of paying even for those on warranty. PGB as you know want even talk to those who are trying to be helpful and address these issues.

The moral of the story...... buy a new Porsche or get a good lawer

 

Guys just a thought:

"The engine required replacement at 6,118 miles. That was surprising, but apparently Porsche was prepared to deal with it"

"The old engine was taken to Germany and inspected, and Porsche eventually relayed that the trouble was a failed auxiliary shaft bearing"


These are quotes from the european car. http://www.europeancarweb.com/longte..._porscheupdate

It begs the question

1. if a long term test car can fail at such a low mileage then what chance do we have as joe public of buying a car that will last? The article goes on to say that the test car was only on the road for 9 out of 12 months.

2. Why is it that our OPCs are NOT "prepared to deal with it". when we have engines go?

3. Why have our engines not been taken to Germany for inspection? Most of us have had to pay for our inspection to be carried out!

 

Mahen: as I understand the situation on damaged or defective engines, very few dealerships of any brand perform internal engine repairs, as it is more cost effective to replace the engine, send the bad engine back to a well equipped maintenance depot, and then put the repaired engine back into the parts inventory stream. I suspect that Porsche dealership mechanics are neither trained nor equipped to do crankshaft bearing block realignments.

Steve
99 996 and various other Porsches

 

uberXY

"prepared to deal with it".

What i ment was prepared to deal with the situation and not to actually repair the engine.
Sorry about misunderstanding but i just used the quote from the mag

 

Mahen, I too have a problem with the RMS leaking, car is 98 and done 40K miles, full porsche history etc.
I bought the car from an OPC with the extended warranty last october and have done only 1500 miles in it, the warranty I was sold does not cover the RMS, however this was ammended in May (Ithink) this year to now include RMS replacement.
My OPC has put in a good will claim that has been turned down and I am now in dispute over this with PCGB direct.

Lots of RMS coverage on the Porsche club GB web site under Boxster and 996 pages, please also see my (tispkj) thread regarding 996 reliability and missfire at 4000 rpm, I am sure you have seen this already.

Regards

 

Mahen, I think you hit the nail on the head.

If I am British Airways and I spend a lot of money buying a 747 from Boing then I don't expect the engine to fail in its infancy. If it does then Boing would be held responsible.

I buy a Porsche, I pay top dollar for the superb engineering. So I don't expect it to fail in its infancy...especially if I have had Porsche service it
according to their maintenance recommendations and program. If it does then I expect Porsche to fix it.

The problem is two fold. In the US they get 4 years warranty and we only get 2. An awful lot can happen in 2 years! My car has a faulty gearbox and has had 4 RMS. If it was in the US then I would have almost definitely have had a new engine by now and for certain a new gearbox. Secondly, a manufacturing flaw is just that: a fault of the manufacturer. The issue here in the UK is that they PUK "are not prepared to deal with it". So there are lots of us with knackered cars in the UK and they don't give a damn.

So you have this:
US:
* 4 years warranty.
* Engines replaced gratis in almost every case.
* Excellent service and a helpful OPC.
* Government protected (lemon law, 4 yr warranty, litigious society)

UK:
* 2 years warranty
* Engines rarely if ever replaced gratis for out of warranty cars and never for RMS problems regardless of warranty status.
* Crap service and a very unhelpful and hard to get to OPC.
* No lemon law or for that matter any government help on imported goods.
And we are not "yet" a litigious society (but getting there) so they no in most cases they (PUK) will get away with it.

 

Berny

i have to agree with you but also to say that there are "sales of good act" the european version of which is quite comprehensive. The "problem" is that PGB chooses to ignore this LAW..... This course of action, i know so far has cost them a fair amount of money!!!

All i really want to know is when will PGB wake up and stop brushing us off with untrained call centre operators?