Notices
993 Forum 1995-1998

exploding rear window..part 2

Thread Tools
 
Search this Thread
 
Old Mar 24, 2006 | 06:03 PM
  #1  
dcchen's Avatar
dcchen
Thread Starter
Intermediate
 
Joined: Nov 2005
Posts: 39
Likes: 0
From: San Jose, CA
Default exploding rear window..part 2

a few weeks ago i posted that my rear window exploded...i got my insurance company to pay for it (i just pay the deductible)...i contacted a shop and they placed an order with a porsche dealer for the window...that was 3 weeks ago...porsche is all messed up...first they said that the window was stuck in customs, then they said that after it cleared customs it got lost in transit...now, it turns out they never ordered it, they "thought" they had one in inventory but they really didn't...now they are ordering one from germany...so, it'll be another week+ before the window arrives. i really dont understand how it takes a company 3 weeks to figure out that they dont have something in stock..and then why make up things like stuck in customs or lost in transit...
Reply
Old Mar 24, 2006 | 06:08 PM
  #2  
Adrienne's Avatar
Adrienne
Addict
Lifetime Rennlist
Member
20 Year Member
 
Joined: Apr 2004
Posts: 2,481
Likes: 19
From: Reno, NV
Default

It's all a conspiracy by the dealer to get people to buy new cars rather than parts for old ones. It's true, it's true.
Reply
Old Mar 24, 2006 | 08:23 PM
  #3  
mborkow's Avatar
mborkow
Drifting
 
Joined: Sep 2004
Posts: 2,168
Likes: 0
Default

from whom have you been getting your information? i only ask because it seems there are 3 links in this chain: your shop, a dealership, and porsche. if you are only getting your info from one source you never how much of the truth you are being told.
Reply
Old Mar 26, 2006 | 04:22 PM
  #4  
JasonAndreas's Avatar
JasonAndreas
Technical Guru
Rennlist Member

 
Joined: May 2002
Posts: 8,138
Likes: 122
From: USVI
Default

More than likely your bodyshop tried to buy aftermarket glass and found out (3 weeks later) that they couldn't. Any Porsche dealership in the country can instantly check inventory levels at any other dealership, the 2 warehouses (Ontario, CA & Atlanta, GA) and at the factory in Germany. Someone is BS'ing you.
Reply
Old Mar 26, 2006 | 06:56 PM
  #5  
jnx's Avatar
jnx
Three Wheelin'
 
Joined: Apr 2005
Posts: 1,842
Likes: 0
From: Venice, Florida
Default

I would try another dealership.
Reply
Old Mar 26, 2006 | 07:19 PM
  #6  
4sound's Avatar
4sound
Advanced
 
Joined: Aug 2005
Posts: 72
Likes: 0
From: Manhattan Beach
Default

You can contact the manager of the parts dept at any Porsche dealer and ask him to check:
1) how many if any rear windows are in the USA, and if so at which dealers are they located at.
2) if any windows have been ordered / sent out of Germany.

Porsche has a program, that if a part is needed extra fast here in the USA (from Germany), the part can be "Rushed" for 10% more of the price. ( If I remember correctly, the order must be at least $200)
Reply
Old Mar 27, 2006 | 08:49 PM
  #7  
dcchen's Avatar
dcchen
Thread Starter
Intermediate
 
Joined: Nov 2005
Posts: 39
Likes: 0
From: San Jose, CA
Default

the shop told me they couldn't get an aftermarket version so they were going to order from porsche...which i believe they did since they took my VIN number to make sure they got the correct part...after that, everything is all jumbled...stuck in customs..lost by the shipping carrier...status now is that the porsche dealer ordered one (or another one) and should arrive later this week...
Reply
Old Mar 27, 2006 | 10:01 PM
  #8  
ceboyd's Avatar
ceboyd
Addict
Lifetime Rennlist
Member
 
Joined: Jan 2004
Posts: 4,495
Likes: 0
From: Mount Prospect, IL
Default

can you give the link to your 'exploding window' part 1.. I'd like to read about how this all happened in the 1st place... and I missed it
Reply
Old Mar 28, 2006 | 12:32 PM
  #9  
dcchen's Avatar
dcchen
Thread Starter
Intermediate
 
Joined: Nov 2005
Posts: 39
Likes: 0
From: San Jose, CA
Default

https://rennlist.com/forums/showthre...cracked+window

see if that link works...
Reply
Old Mar 30, 2006 | 07:39 AM
  #10  
Aussie Alan 993's Avatar
Aussie Alan 993
Racer
 
Joined: Nov 2003
Posts: 444
Likes: 6
From: Sydney Australia
Default

I am glad to say there was no such delay in Australia when I got my last 2.
Reply




All times are GMT -3. The time now is 01:49 PM.