Steve Weiner Special (AKA Chip on a 1995 993) Review
02-26-2003 | 03:56 AM
#16
RL Technical Advisor
Joined: May 2001
Posts: 11,871
Likes: 65
From: Portland Oregon
Hi:
A few comments are quite in order on this subject,.......................
We are indeed proud members of the GIAC "family" and one of Garrett Lim's first dedicated Porsche-only dealers. We have brought our 28 years of modifying & racing 911's from the RSR to the 934 and 935 to the current offerings, and some of that experience contributes to the Porsche software that we currently use and sell. We do indeed work closely with Garrett to offer a wide range of ECU programming that is tailored to each & every end user of these products. Its NOT a one-sze-fits-all.
Some of our software we use and offer is done in conjunction with GIAC whose capabilities include doing custom mapping for their dealers on request. Some of these special files are what we offer to our clientel.
Next;...........
Sean, Tom W., Eric and others who have the software that we (GIAC & ourselves) provided:
I'm quite pleased that you are happy with the performance enhancements afforded by the chip change. Its the culmination of a partnership between GIAC, and some of their direct dealers, including ourselves.
A Final Note;.........
Michael B:
As of yet, you and I have not had the pleasure of meeting each other, nor have you ever visited our facility to see what we do here. The only person who knows exactly what software each and every customer of ours receives is myself, and I've not shared that with you, yet. IMHO, its rather presumptious for anyone to assume that the above clients of ours (and many others) are getting a generic chip that can be sourced anywhere else. You REALLY do not know what we do,....
In short, your allegations about what we sell are simply conjecture & assumptions on your part, and I respectfully ask you to contain your comments to what you know, first-hand. Its would be my pleasure to have you visit us and tour our shop for yourself.
I offer my deepest and sincere apologies for the tone of the above paragraph and I hope its not misinterpreted, but the record must be set straight. As many of you know, I've always provided my best, objective, and un-biased help to each and every Rennlister who has requested assistance both on and off these Forums, and I will continue to offer such services without any implied or mentioned sales pitches.
A few comments are quite in order on this subject,.......................
We are indeed proud members of the GIAC "family" and one of Garrett Lim's first dedicated Porsche-only dealers. We have brought our 28 years of modifying & racing 911's from the RSR to the 934 and 935 to the current offerings, and some of that experience contributes to the Porsche software that we currently use and sell. We do indeed work closely with Garrett to offer a wide range of ECU programming that is tailored to each & every end user of these products. Its NOT a one-sze-fits-all.
Some of our software we use and offer is done in conjunction with GIAC whose capabilities include doing custom mapping for their dealers on request. Some of these special files are what we offer to our clientel.
Next;...........
Sean, Tom W., Eric and others who have the software that we (GIAC & ourselves) provided:
I'm quite pleased that you are happy with the performance enhancements afforded by the chip change. Its the culmination of a partnership between GIAC, and some of their direct dealers, including ourselves.
A Final Note;.........
Michael B:
As of yet, you and I have not had the pleasure of meeting each other, nor have you ever visited our facility to see what we do here. The only person who knows exactly what software each and every customer of ours receives is myself, and I've not shared that with you, yet. IMHO, its rather presumptious for anyone to assume that the above clients of ours (and many others) are getting a generic chip that can be sourced anywhere else. You REALLY do not know what we do,....
In short, your allegations about what we sell are simply conjecture & assumptions on your part, and I respectfully ask you to contain your comments to what you know, first-hand. Its would be my pleasure to have you visit us and tour our shop for yourself.
I offer my deepest and sincere apologies for the tone of the above paragraph and I hope its not misinterpreted, but the record must be set straight. As many of you know, I've always provided my best, objective, and un-biased help to each and every Rennlister who has requested assistance both on and off these Forums, and I will continue to offer such services without any implied or mentioned sales pitches.
02-26-2003 | 01:38 PM
#17
Burning Brakes
Joined: May 2001
Posts: 967
Likes: 1
</font><blockquote><font size="1" face="Verdana,Tahoma,Arial,Helvetica,Geneva">quote:</font><hr /><font size="2" face="Verdana,Tahoma,Arial,Helvetica,Geneva">Originally posted by Michael B.:
<strong>Robert,
Great Q's.
There are several choices when it comes to the GIAC line up of 993 chips. If you were to give me your "set up" list, we can choose which parameters to enter onto the chip and send out to you. Most of the popular parameters are pre done.
If you then asked for a change, that can be entered onto a chip as well.
I had some forum members ask for more "peak power" over my 1st posted dyno chart, so I am going to dyno another version that could suit them. Simple as that.
So, yes. You want custom. We got it.</strong></font><hr /></blockquote><font size="2" face="Verdana,Tahoma,Arial,Helvetica,Geneva">Michael, Please disclose your connection to GIAC, Rennsport Systems, Imagine Auto, or any other chip manufacturers, sellers, dealers, designers etc. What is your stake in this?
Thanks,
Tom
’95 993
<strong>Robert,
Great Q's.
There are several choices when it comes to the GIAC line up of 993 chips. If you were to give me your "set up" list, we can choose which parameters to enter onto the chip and send out to you. Most of the popular parameters are pre done.
If you then asked for a change, that can be entered onto a chip as well.
I had some forum members ask for more "peak power" over my 1st posted dyno chart, so I am going to dyno another version that could suit them. Simple as that.
So, yes. You want custom. We got it.</strong></font><hr /></blockquote><font size="2" face="Verdana,Tahoma,Arial,Helvetica,Geneva">Michael, Please disclose your connection to GIAC, Rennsport Systems, Imagine Auto, or any other chip manufacturers, sellers, dealers, designers etc. What is your stake in this?
Thanks,
Tom
’95 993
02-26-2003 | 02:42 PM
#19
Lifetime Rennlist
Member
Joined: Jun 2001
Posts: 2,328
Likes: 66
From: Central US of A
Jim,
Sure. $375 for the OBD1 chip shown in the dyno graph. Set to your parameters / includes programming.
If you want it set custom every 100 RPM to suit you, that is fine. If you even want to "tune it" on a dyno, no problem. If you like what you see as shown on my graph, then you got it. Easy as Sunday morning.
Sure. $375 for the OBD1 chip shown in the dyno graph. Set to your parameters / includes programming.
If you want it set custom every 100 RPM to suit you, that is fine. If you even want to "tune it" on a dyno, no problem. If you like what you see as shown on my graph, then you got it. Easy as Sunday morning.
02-26-2003 | 02:47 PM
#20
Lifetime Rennlist
Member
Joined: Jun 2001
Posts: 2,328
Likes: 66
From: Central US of A
Tom,
You wanna know... You got it.
Most know I am affiliated w/ ImagineAuto. Most also know that the forums have profited from that affiliation. I have at my disposal several devices & reams of information that the layman just does not have. So what do I do with it? I interject to the forums with it. I have been doing that with Rennlist now for four years. I enjoy it. Is it real profitable? No.
We started ImagineAuto because we were tired of vendors not returning phone calls, not answering emails, and not giving the customer support or the deals that we knew could be had. We opened up on one set of cams and have not turned back. Now for all the years we have been doing this, we have had several hundred thousand dollars in sales to show for it. Wanna know how much profit (or as you put it "my stake") was in that? How about 2%. The rest all goes to ads, rennlist sponsorship etc., and just the cost of start up & doing business. But we also have LOTS of happy rennlisters driving complete ImagineAuto cars, or sporting our parts, or just running because of our advice. Now THAT is truly my stake.
No problem though. As we at ImagineAuto enjoy it. And we are not in it for the money anyhow. We just like cars. Would you be that giving if you could?
Glad to be of service to you any time.
You wanna know... You got it.
Most know I am affiliated w/ ImagineAuto. Most also know that the forums have profited from that affiliation. I have at my disposal several devices & reams of information that the layman just does not have. So what do I do with it? I interject to the forums with it. I have been doing that with Rennlist now for four years. I enjoy it. Is it real profitable? No.
We started ImagineAuto because we were tired of vendors not returning phone calls, not answering emails, and not giving the customer support or the deals that we knew could be had. We opened up on one set of cams and have not turned back. Now for all the years we have been doing this, we have had several hundred thousand dollars in sales to show for it. Wanna know how much profit (or as you put it "my stake") was in that? How about 2%. The rest all goes to ads, rennlist sponsorship etc., and just the cost of start up & doing business. But we also have LOTS of happy rennlisters driving complete ImagineAuto cars, or sporting our parts, or just running because of our advice. Now THAT is truly my stake.
No problem though. As we at ImagineAuto enjoy it. And we are not in it for the money anyhow. We just like cars. Would you be that giving if you could?
Glad to be of service to you any time.
02-26-2003 | 02:49 PM
#21
4th Gear
Joined: May 2002
Posts: 4
Likes: 0
Trying to being unbiased here, as I have not bought a chip from either source, what stands out to me most is that according to GIAC, ImagineAuto is not an authorized reseller of their product.
The fraudulent claim of being a GIAC Dealer alone would make me shy away from this firm. Add the unprovoked "attack" on another vendor's products and services by Michael B, which is an interesting take on marketing, and I'm seeing some red flags.
I am actually surprised to see this from a high profile company as ImagineAuto.
The fraudulent claim of being a GIAC Dealer alone would make me shy away from this firm. Add the unprovoked "attack" on another vendor's products and services by Michael B, which is an interesting take on marketing, and I'm seeing some red flags.
I am actually surprised to see this from a high profile company as ImagineAuto.
02-26-2003 | 03:07 PM
#22
Three Wheelin'
Joined: May 2001
Posts: 1,672
Likes: 51
From: Chicago
Anole,
I don't usually jump into these types of debates, but I know and respect both Steve and Michael. Until now, most on this list did not know where or how Steve programmed his chips. Is that a big deal? No. Would Steve tell you if you asked? Of course. Michael is part of a company that is well respected in the Porsche community. Would I trust ImagineAuto? Yes. Would I ask were their chips came from? Yes. As with any purchase, I want details before I bolt/plug something on to my car.
I did not see any unprovoked "attack" on anyone here. Michael provided data on his product, good for the board. As this is a free trade economy, it is up to the consumer to make their choice. I once posted on another chip thread that there are only a few companies "making" chips. Maybe 3 or 4, If your going to plug something in your car, shame on you if you don't do your research. Be it a Fabspeed,Rennsport,Imagine/Evo,FVD chip, the real value comes with the customer support, technical knowledge and reputation in the community. Thus far this has not a flame thread, I hope it does not turn into one...
I don't usually jump into these types of debates, but I know and respect both Steve and Michael. Until now, most on this list did not know where or how Steve programmed his chips. Is that a big deal? No. Would Steve tell you if you asked? Of course. Michael is part of a company that is well respected in the Porsche community. Would I trust ImagineAuto? Yes. Would I ask were their chips came from? Yes. As with any purchase, I want details before I bolt/plug something on to my car.
I did not see any unprovoked "attack" on anyone here. Michael provided data on his product, good for the board. As this is a free trade economy, it is up to the consumer to make their choice. I once posted on another chip thread that there are only a few companies "making" chips. Maybe 3 or 4, If your going to plug something in your car, shame on you if you don't do your research. Be it a Fabspeed,Rennsport,Imagine/Evo,FVD chip, the real value comes with the customer support, technical knowledge and reputation in the community. Thus far this has not a flame thread, I hope it does not turn into one...
02-26-2003 | 03:08 PM
#23
Burning Brakes
Joined: May 2001
Posts: 967
Likes: 1
Michael,
Yes, you have made good contributions to the board, but I have a little bit of an issue with your posts regarding this chip. You actively pushed the sale of this chip (especially with your post of the dyno results), but did not reveal that you profited (however little the profit is) from it. You should have revealed the connection up front. There is no mention of this involvement in any of your posts until I directly asked you.
And Steve, sorry but I’ve lost a little faith in you as well. I was under the impression that you were the chip designer, programming these chips from the ground up, using all your substantial knowledge and experience. Now I find that my chip might only have had partial input from you, or even be an off the shelf generic item from another company. I feel that this involvement with GIAC, like Michael’s involvement with Imagine Auto, should have been revealed up front, and your customers should have been told what they were getting.
Tom
’95 993
Yes, you have made good contributions to the board, but I have a little bit of an issue with your posts regarding this chip. You actively pushed the sale of this chip (especially with your post of the dyno results), but did not reveal that you profited (however little the profit is) from it. You should have revealed the connection up front. There is no mention of this involvement in any of your posts until I directly asked you.
And Steve, sorry but I’ve lost a little faith in you as well. I was under the impression that you were the chip designer, programming these chips from the ground up, using all your substantial knowledge and experience. Now I find that my chip might only have had partial input from you, or even be an off the shelf generic item from another company. I feel that this involvement with GIAC, like Michael’s involvement with Imagine Auto, should have been revealed up front, and your customers should have been told what they were getting.
Tom
’95 993
02-26-2003 | 03:12 PM
#24
Rennlist Member
Joined: May 2002
Posts: 23,303
Likes: 500
From: Baltimore, MD
</font><blockquote><font size="1" face="Verdana,Tahoma,Helvetica">quote:</font><hr /><font size="2" face="Verdana,Tahoma,Helvetica">Originally posted by anole:
<strong> Add the unprovoked "attack" on another vendor's products and services by Michael B, which is an interesting take on marketing, and I'm seeing some red flags.</strong></font><hr /></blockquote><font size="2" face="Verdana,Tahoma,Helvetica">I really don't think Michael B "attacked" Steve's product; he merely stated that he thought the Rennsport chips were GIAC chips. To his credit, Michael also had the foresight to use lots of smilies, set a general tone of fairness in his posts, and continually complimented Steve Weiner.
Steve's response was diplomatic, measured and straightforward. We, including myself, can learn a thing or two about correctness of responses from him.
Michael B, I had no idea that you were connected with ImagineAuto but I've only been on this board for a few months. If you are selling something, anything, and are a Rennlist sponsor, maybe you should have that designation by your name as a method of full disclosure? When the "Rennlist Sponsor" is by someone's name, it lets other members know that you have something to sell. This was the first post I had read by you where you were actually promoting something.
<img border="0" alt="[thumbsup]" title="" src="graemlins/bigok.gif" /> <img border="0" alt="[thumbsup]" title="" src="graemlins/bigok.gif" /> <img border="0" alt="[thumbsup]" title="" src="graemlins/bigok.gif" /> Is this enough smilies?
Disclosure: Just today, I received my Steve Weiner chip!
Additional disclosure: I have no idea how well it works. I'm pretty sure I'm gonna be happy.
Justclosin'now,
<strong> Add the unprovoked "attack" on another vendor's products and services by Michael B, which is an interesting take on marketing, and I'm seeing some red flags.</strong></font><hr /></blockquote><font size="2" face="Verdana,Tahoma,Helvetica">I really don't think Michael B "attacked" Steve's product; he merely stated that he thought the Rennsport chips were GIAC chips. To his credit, Michael also had the foresight to use lots of smilies, set a general tone of fairness in his posts, and continually complimented Steve Weiner.
Steve's response was diplomatic, measured and straightforward. We, including myself, can learn a thing or two about correctness of responses from him.
Michael B, I had no idea that you were connected with ImagineAuto but I've only been on this board for a few months. If you are selling something, anything, and are a Rennlist sponsor, maybe you should have that designation by your name as a method of full disclosure? When the "Rennlist Sponsor" is by someone's name, it lets other members know that you have something to sell. This was the first post I had read by you where you were actually promoting something.
<img border="0" alt="[thumbsup]" title="" src="graemlins/bigok.gif" /> <img border="0" alt="[thumbsup]" title="" src="graemlins/bigok.gif" /> <img border="0" alt="[thumbsup]" title="" src="graemlins/bigok.gif" /> Is this enough smilies?
Disclosure: Just today, I received my Steve Weiner chip!
Additional disclosure: I have no idea how well it works. I'm pretty sure I'm gonna be happy.
Justclosin'now,
02-26-2003 | 03:30 PM
#25
Lifetime Rennlist
Member
Joined: Jun 2001
Posts: 2,328
Likes: 66
From: Central US of A
Well,
Thank you for the replies. Ya know, I use to have "www.imagineauto.com" in my sig, but then felt that even THAT was too pushy.
I figured I could be of more help just being me and not promoting the web address.
I will be glad to put it back in!
Thanks for the miscellaneous support though group!
Thank you for the replies. Ya know, I use to have "www.imagineauto.com" in my sig, but then felt that even THAT was too pushy.
I figured I could be of more help just being me and not promoting the web address.
I will be glad to put it back in!
Thanks for the miscellaneous support though group!
02-26-2003 | 05:42 PM
#26
Racer
Joined: Jun 2001
Posts: 477
Likes: 0
From: TX
Michael
Thanks for the price quote. Unfortunately, since I have a 1997 993, it appears that the cost (from your site) is $975 and not $375.
I too thought is was well known that you were associated with Imagineauto but apparently some were not aware of this fact. I also believe that you provided useful information about the origin of the chip/software. <img border="0" alt="[bigbye]" title="" src="graemlins/xyxwave.gif" />
Thanks
Jim
Thanks for the price quote. Unfortunately, since I have a 1997 993, it appears that the cost (from your site) is $975 and not $375.
I too thought is was well known that you were associated with Imagineauto but apparently some were not aware of this fact. I also believe that you provided useful information about the origin of the chip/software. <img border="0" alt="[bigbye]" title="" src="graemlins/xyxwave.gif" /> Thanks
Jim
02-26-2003 | 06:25 PM
#27
Addict
Rennlist Member
Rennlist Member
Joined: May 2001
Posts: 2,710
Likes: 1
From: Lexington, KY
For the record, I've had the pleasure to get to know both Michael B. (at the track) and Steve (via multiple e-mails over the past 2 years). Both are consummate gentlemen - ethical, friendly, helpful, and quite knowledgeable.
Neither is hard-sell (I didn't even know that Michael B. was affiliated with ImagineAuto!), and always happy to offer valuable advice even when it does not directly translate into a sale. With that type of service/friendship, they certainly deserve to make a profit and enjoy success in their business pursuits.
Thanks to you both for the advice you've shared with me.
Neither is hard-sell (I didn't even know that Michael B. was affiliated with ImagineAuto!), and always happy to offer valuable advice even when it does not directly translate into a sale. With that type of service/friendship, they certainly deserve to make a profit and enjoy success in their business pursuits.
Thanks to you both for the advice you've shared with me.
02-27-2003 | 04:12 AM
#28
RL Technical Advisor
Joined: May 2001
Posts: 11,871
Likes: 65
From: Portland Oregon
</font><blockquote><font size="1" face="Verdana,Tahoma,Helvetica">quote:</font><hr /><font size="2" face="Verdana,Tahoma,Helvetica">Originally posted by tom_993:
<strong>
Steve, sorry but I've lost a little faith in you as well. I was under the impression that you were the chip designer, programming these chips from the ground up, using all your substantial knowledge and experience. Now I find that my chip might only have had partial input from you, or even be an off the shelf generic item from another company. I feel that this involvement with GIAC, like Michael’s involvement with Imagine Auto, should have been revealed up front, and your customers should have been told what they were getting.
Tom
’95 993</strong></font><hr /></blockquote><font size="2" face="Verdana,Tahoma,Helvetica">Hi Tom:
Its appropriate that I respond here,.....
First, my deepest apologies if I left you with the impression that the specific chip you received from me was created exclusively in-house. We discussed many things on the phone several times about stalling issues and I used one of my best resources (GIAC) to put the best fix I could on that. If I neglected to tell you that, I am very sorry.
=============
On that note, I'd like to clarify some things about what people do in this business. Generally speaking, people pay for a service and the provider will (on occasion) use several sources to utilize the best parts or components for the desired result.
For example, during the course of an engine rebuild, I'll choose from several manufacturers of items such as; valves, gaskets/seals, pistons/rings, rods/bolts, camshafts, and use the parts that best fulfills the "Mission". I do not ordinarily consult with the client on such details (unless requested) as he or she must trust my experience & knowledge to choose and install the right one. I stake my 28+ years of 911 racing experience to make the correct decisions and choices.
Similarly, I do not reveal certain intellectual property such as head flow numbers and our own camshaft profiles to the client, as we must have some freedom to choose the parts that achieve the performance gains that he or she requires. Exactly what I do inside the engine or what custom modifications I use to meet the client's needs, is what I'm paid to do,.... Competitive pressures being what they are, there will be some things that I cannot reveal to an owner. The "Prime Directive" is always to meet the performance goals that will make the client happy.
In the case of certain custom chips, I do consult with GIAC; I'll give them in-house generated data and make specific requests about the parameters to be adjusted when they have greater expertise to make the corrections that are needed. In some cases, the net result is something that is NOT generally available, no matter what you might read,......
Again, my deepest & most sincere apologies if I didn't communicate with you effectively and I hope this in some way helps explain how we operate.
<strong>
Steve, sorry but I've lost a little faith in you as well. I was under the impression that you were the chip designer, programming these chips from the ground up, using all your substantial knowledge and experience. Now I find that my chip might only have had partial input from you, or even be an off the shelf generic item from another company. I feel that this involvement with GIAC, like Michael’s involvement with Imagine Auto, should have been revealed up front, and your customers should have been told what they were getting.
Tom
’95 993</strong></font><hr /></blockquote><font size="2" face="Verdana,Tahoma,Helvetica">Hi Tom:
Its appropriate that I respond here,.....
First, my deepest apologies if I left you with the impression that the specific chip you received from me was created exclusively in-house. We discussed many things on the phone several times about stalling issues and I used one of my best resources (GIAC) to put the best fix I could on that. If I neglected to tell you that, I am very sorry.
=============
On that note, I'd like to clarify some things about what people do in this business. Generally speaking, people pay for a service and the provider will (on occasion) use several sources to utilize the best parts or components for the desired result.
For example, during the course of an engine rebuild, I'll choose from several manufacturers of items such as; valves, gaskets/seals, pistons/rings, rods/bolts, camshafts, and use the parts that best fulfills the "Mission". I do not ordinarily consult with the client on such details (unless requested) as he or she must trust my experience & knowledge to choose and install the right one. I stake my 28+ years of 911 racing experience to make the correct decisions and choices.
Similarly, I do not reveal certain intellectual property such as head flow numbers and our own camshaft profiles to the client, as we must have some freedom to choose the parts that achieve the performance gains that he or she requires. Exactly what I do inside the engine or what custom modifications I use to meet the client's needs, is what I'm paid to do,....
Competitive pressures being what they are, there will be some things that I cannot reveal to an owner. The "Prime Directive" is always to meet the performance goals that will make the client happy.In the case of certain custom chips, I do consult with GIAC; I'll give them in-house generated data and make specific requests about the parameters to be adjusted when they have greater expertise to make the corrections that are needed. In some cases, the net result is something that is NOT generally available, no matter what you might read,......
Again, my deepest & most sincere apologies if I didn't communicate with you effectively and I hope this in some way helps explain how we operate.
02-27-2003 | 11:43 AM
#29
Addict
Rennlist Member
Rennlist Member
Joined: May 2001
Posts: 2,956
Likes: 0
From: Houston, Tx
</font><blockquote><font size="1" face="Verdana,Tahoma,Helvetica">quote:</font><hr /><font size="2" face="Verdana,Tahoma,Helvetica">Originally posted by Steve Weiner-Rennsport Systems:
<strong>[QUOTE]Originally posted by tom_993:
[qb]Again, my deepest & most sincere apologies if I didn't communicate with you effectively and I hope this in some way helps explain how we operate.</strong></font><hr /></blockquote><font size="2" face="Verdana,Tahoma,Helvetica">Thanks for your post, Steve.
I've always wondered -- who is your business partner?
<strong>[QUOTE]Originally posted by tom_993:
[qb]Again, my deepest & most sincere apologies if I didn't communicate with you effectively and I hope this in some way helps explain how we operate.</strong></font><hr /></blockquote><font size="2" face="Verdana,Tahoma,Helvetica">Thanks for your post, Steve.
I've always wondered -- who is your business partner?
02-27-2003 | 01:02 PM
#30
Burning Brakes
Joined: May 2001
Posts: 967
Likes: 1
</font><blockquote><font size="1" face="Verdana,Tahoma,Helvetica">quote:</font><hr /><font size="2" face="Verdana,Tahoma,Helvetica">Originally posted by Steve Weiner-Rennsport Systems:
<strong>
First, my deepest apologies if I left you with the impression that the specific chip you received from me was created exclusively in-house. We discussed many things on the phone several times about stalling issues and I used one of my best resources (GIAC) to put the best fix I could on that. If I neglected to tell you that, I am very sorry.
</strong></font><hr /></blockquote><font size="2" face="Verdana,Tahoma,Helvetica">Hi Steve, apology accepted. I still value your experience, knowledge and customer service. I was just a bit surprised that after literally years of hearing about “Steve’s chips” I learn that they are really “GIAC’s chips purchased through Steve.” I don’t have a problem with this. I’m sure your input to GIAC makes their chip a better product, and I trust you to choose and/or customize chips for individual customers.
Tom
’95 993
<strong>
First, my deepest apologies if I left you with the impression that the specific chip you received from me was created exclusively in-house. We discussed many things on the phone several times about stalling issues and I used one of my best resources (GIAC) to put the best fix I could on that. If I neglected to tell you that, I am very sorry.
</strong></font><hr /></blockquote><font size="2" face="Verdana,Tahoma,Helvetica">Hi Steve, apology accepted. I still value your experience, knowledge and customer service. I was just a bit surprised that after literally years of hearing about “Steve’s chips” I learn that they are really “GIAC’s chips purchased through Steve.” I don’t have a problem with this. I’m sure your input to GIAC makes their chip a better product, and I trust you to choose and/or customize chips for individual customers.
Tom
’95 993