Need help quick
Rennlist Member
Joined: Aug 2020
Posts: 3,437
Likes: 3,522
From: Orange County California
My order freezes in 2 hours. A couple of days ago I texted my SM a few updates I wanted to make and he said he would make them. I never got a new build sheet and on TYD it does not show the updated options..... should I be worried? I texted him but want to know if it could just be TYD not showing it.
Racer
Joined: Jun 2020
Posts: 261
Likes: 176
From: Orange County, CA
Don't know where you are, but it is probably too late to do anything tonight. Tomorrow, I'd have your SA email you a copy of the "build sheet" as that is what the order is based on. Others have commented their builds in TYD have differed from the build sheet in their ordering system. My SA said that he has been able to change somethings a day later after the "lock date"
Thread Starter
Advanced
Joined: Oct 2020
Posts: 88
Likes: 42
From: Midwest
TYD is notoriously unreliable. That doesn't mean your salesperson did what you asked, it's just that I'd not be making any rash decisions based on what TYD says. Call Porsche Customer Assistance tomorrow morning (Atlanta Georgia/Eastern time zone) with your "Certification Number". They can tell you exactly what is and isn't on your build.
Pro
Joined: Aug 2019
Posts: 712
Likes: 504
From: Florida
Hard to tell.
TYD is flaky but in my case it showed the changes before my SA confirmed them with me with a fax.
Absolutely make sure to get confirmation first thing in the morning.
If it is not changed are they changes you can live without?
My last minute change was to go from 19/20 wheels to Carerra S wheels at 20/21. I was in two minds about it and had my SA not made the changes I would have seen it as a message from the forces above that it was meant to be but if they are material changes you need to make sure that they come up with a solution that is okay with you. You need to be happy and you did give them adequate warning.
My SA sent me the new build that I had to sign and send back to him each time to cover us both - a lesson to us all - trust but verify.
TYD is flaky but in my case it showed the changes before my SA confirmed them with me with a fax.
Absolutely make sure to get confirmation first thing in the morning.
If it is not changed are they changes you can live without?
My last minute change was to go from 19/20 wheels to Carerra S wheels at 20/21. I was in two minds about it and had my SA not made the changes I would have seen it as a message from the forces above that it was meant to be but if they are material changes you need to make sure that they come up with a solution that is okay with you. You need to be happy and you did give them adequate warning.
My SA sent me the new build that I had to sign and send back to him each time to cover us both - a lesson to us all - trust but verify.
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Pro
Joined: Aug 2019
Posts: 712
Likes: 504
From: Florida
Don't know where you are, but it is probably too late to do anything tonight. Tomorrow, I'd have your SA email you a copy of the "build sheet" as that is what the order is based on. Others have commented their builds in TYD have differed from the build sheet in their ordering system. My SA said that he has been able to change somethings a day later after the "lock date"
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Thread Starter
Advanced
Joined: Oct 2020
Posts: 88
Likes: 42
From: Midwest
Hard to tell.
TYD is flaky but in my case it showed the changes before my SA confirmed them with me with a fax.
Absolutely make sure to get confirmation first thing in the morning.
If it is not changed are they changes you can live without?
My last minute change was to go from 19/20 wheels to Carerra S wheels at 20/21. I was in two minds about it and had my SA not made the changes I would have seen it as a message from the forces above that it was meant to be but if they are material changes you need to make sure that they come up with a solution that is okay with you. You need to be happy and you did give them adequate warning.
My SA sent me the new build that I had to sign and send back to him each time to cover us both - a lesson to us all - trust but verify.
TYD is flaky but in my case it showed the changes before my SA confirmed them with me with a fax.
Absolutely make sure to get confirmation first thing in the morning.
If it is not changed are they changes you can live without?
My last minute change was to go from 19/20 wheels to Carerra S wheels at 20/21. I was in two minds about it and had my SA not made the changes I would have seen it as a message from the forces above that it was meant to be but if they are material changes you need to make sure that they come up with a solution that is okay with you. You need to be happy and you did give them adequate warning.
My SA sent me the new build that I had to sign and send back to him each time to cover us both - a lesson to us all - trust but verify.