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Best thing to do is eviscerate them on Yelp, Google Reviews, Dealer Rater, etc. If they lose even one client because that person saw your review, then justice has been served.
Best thing to do is eviscerate them on Yelp, Google Reviews, Dealer Rater, etc. If they lose even one client because that person saw your review, then justice has been served.
Really?
With all due respect, I think that's rather petty.
I think the best thing to do -- with a dealer that is being unresponsive or unprofessional -- is just walk away. Justice, as you call it, will be served. Karma has a way of working things out.
Taking vengeance on social media, to me, just seems so petty.
Personally, I have better things to do with my time. Like posting on Rennlist.
With all due respect, I think that's rather petty.
I think the best thing to do -- with a dealer that is being unresponsive or unprofessional -- is just walk away. Justice, as you call it, will be served. Karma has a way of working things out.
Taking vengeance on social media, to me, just seems so petty.
Personally, I have better things to do with my time. Like posting on Rennlist.
disagree, that is a complete disservice to the public....best practice is to share the experience with others so they can learn from it.
For anyone interested in the LA dealer feel free to PM me. It’s not Beverly or Downtown or Rusnek.
The great dealer was Porsche Main Line in Philadelphia
I bought my '17, 911,new, from them. and I live 4 hours away in NY. Local dealers wouldn't or couldn't match price of the new car, nor trade in of the '09 911. Excellent dealership, I even made a trip back to buy and install new Michelins. Worth the trip and a good day out of the office.
Crapshoot in with dealers in LA, they basically don't care, period, there are so many buyers for high end cars.
Unless you refuse to look outside a 25 mile vicinity of where you live, cars, even high end cars, are still a commodity, and can be had at no shortage of suppliers. Based on that, the experience becomes the differentiator. I will not stand for atrocious Comcast-level service from a luxury car dealer. If the experience isn't special to you, walk away, because it can be special in so many other dealers. You need to send these arrogant dealers a message that if they are going to treat their customers like garbage, then they aren't going to have any customers. That is absolutely fair.
With all due respect, I think that's rather petty.
I think the best thing to do -- with a dealer that is being unresponsive or unprofessional -- is just walk away. Justice, as you call it, will be served. Karma has a way of working things out.
Taking vengeance on social media, to me, just seems so petty.
Personally, I have better things to do with my time. Like posting on Rennlist.
With all due-respect, are you telling me that you've never EVER complained to anyone about a bad customer experience? Because if you are telling me that, you are full of **** (WITH ALL DUE RESPECT). The best thing to do is absolutely not to just walk away, because the arrogant dealers will go on being arrogant dealers unless you send them a message. Kill their customer supply and see how quickly their tune changes.
Last edited by ryandarr1979; Nov 11, 2020 at 05:35 PM.
With all due-respect, are you telling me that you've never EVER complained to anyone about a bad customer experience? Because if you are telling me that, you are full of **** (WITH ALL DUE RESPECT). The best thing to do is absolutely not to just walk away, because the arrogant dealers will go on being arrogant dealers unless you send them a message. Kill their customer supply and see how quickly their tune changes.
all caps 'with all due respect' doesn't change the fact that you called him full of ****. own it, dude. if you disagree, disagree.
i agree that calling them out is the way to go; a smart owner will correct their employee's practices and prosper going forward. a bad owner deserves the bad publicity until they either become a good owner, or go out of business.
With all due respect, I think that's rather petty.
I think the best thing to do -- with a dealer that is being unresponsive or unprofessional -- is just walk away. Justice, as you call it, will be served. Karma has a way of working things out.
Taking vengeance on social media, to me, just seems so petty.
Personally, I have better things to do with my time. Like posting on Rennlist.
disagree. If a post or two or three saves me time, I am grateful.
all caps 'with all due respect' doesn't change the fact that you called him full of ****. own it, dude. if you disagree, disagree.
i agree that calling them out is the way to go; a smart owner will correct their employee's practices and prosper going forward. a bad owner deserves the bad publicity until they either become a good owner, or go out of business.
I said with all due-respect! I own it. Rennlist edited out ****, not me.
Before going nuclear on social media the dealer should be given the opportunity to share their view of what happened and why. I'd want to hear from the dealer principal, who owns the business...not the sales guy, who may now be working somewhere else. When I hear/see someone taking a business to task on social channels without hearing the other side of the story, I flat out ignore it.
Before going nuclear on social media the dealer should be given the opportunity to share their view of what happened and why. I'd want to hear from the dealer principal, who owns the business...not the sales guy, who may now be working somewhere else. When I hear/see someone taking a business to task on social channels without hearing the other side of the story, I flat out ignore it.
I tend to agree to some degree. Too many people are into "cancel culture" and no complaint is entirely one sided.
That said, I also disagree with ipse dixit - failing to share both good and bad experiences diminishes the value of the community.
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