abiazis

Amazing how uneven experiences are at any brand of car dealer. You would think it would be better based on their prices….and within in any department of a dealership, ie service, parts, finance, sales, etc…

the training of dealer staff is the key in which dealers mostly rely on their brand manufacturers…..dealers don’t like to spend on that and manufacturers don’t excel at it……plus staff turnover at dealers makes it an ongoing challenge….a high commitment is required….

Porsche is not known for customer service excellence compared to ie Lexus for instance….either at Porsche headquarters or at a great number of their dealers…..

we still buy the cars or let’s say the brand has become so popular that lost customers to another brand isn’t critical to dealers or Porsche as there is plenty of business…and some customers even paying substantially above list…..and the allocation game…..

as someone said….wiring the money may have been smoother experience…

cavemanmoore

Both of your concerns have been addressed in earlier posts. I was unable to secure a cashier's check because banks only issue them for funds they hold. My bank is in Colorado and not only does it have a limited network, but there's also a cap on the amount for which they'll issue a cashier's check.

I composed the email as a way to clarify my thoughts and to vent. I'm not seeking resolution, merely conversing with my fellow enthusiast's. If the dealer contacts me today or tomorrow, I'm still considering purchasing the car.


Well said. Thanks for understanding.

Delaying delivery and asking me to wire the money would have been much smoother.

pitt911

Btw
you will love the 488
I had one last year and will buy another one in a heart beat

Breen

Now I understand. Sorry

AlexCeres

Pick up the car the next day is just weird. They could even accept a personal check if they hold the car until the funds clear. And getting the check let’s them book the sale before end of the month for incentives. They could have signed the documents electronically, received the check via fedex, and still booked the sale on paper while holding the car for another week or two.

But personal checks are problematic and he could have wired them the money if they (checks notes) knew when the month would end and gave him 3 business days notice.

I really feel like they didn’t give a **** about this deal and don’t care it blew up.

GT3ZZZ

You need to change your bank, not your dealer. Seems like they're set up to serve Ford buyers, not P car or F car customers.

cavemanmoore

You're not wrong about that.

Breen

SVB collapse week must’ve been interesting over there

hcvone

If you change porsche to ferrari that's how I feel every time I go to my ferrari dealer, took years for them to even sell me a car, had to buy the first few from other states because I was told ferrari was out of reach for me, REALLY out of reach? It took me showing up with cars to get serviced for them to talk to me

ipse dixit

If you can write a check, you should be able to initiate a wire.

Not sure why you would use a check to buy a big ticket item like a Turbo S.

And as the dealer, I don't blame them for not accepting it. Regardless of what they may have assured you beforehand.

Andrew Acree

Sorry to hear about the frustrating experience but this has unfortunately mirrored my own. The experience varies wildly from Porsche dealership to dealership on the sales and service side. I've had some amazing experiences at Porsche North Houston and Porsche Grapevine here in Texas and Porsche Hickory in North Carolina. Porsche Plano, not so much.

RCorsa

Having purchased many new Ferraris and Porsches (including the two cars you mention) I can say both are great but CS is often better with Porsche. Also Im sure you will love the 488 but I didn’t find it to be as good of a DD. I now have the F8 and it’s better but still not a daily. Ive worked with my dealers for years and they still ask me to wire funds. The only time they accept checks is for deposits on orders which are months out (and up to 10K on CC) Seems like the issue is they should have communicated this with you prior but if there are offering to ship the car to you I don’t see the big deal??? You have to remember that the dealer has 30 day grace to pay Porsche NA for the car and those funds are wired so the dealer doesn’t want to be waiting for funds to clear before wiring the mothership. Its nothing nefarious…..

speedyj

- my impression was that multiple soft credit pulls for same item do not effect your credit score vs 1 pull
- check fraud is pretty rampant, it’s very easy to just wire a down payment; literally can do it from your laptop from most major bank accounts??

just some thoughts from OP

flsupraguy

I cant blame the dealership for not accepting a check as I wouldnt either..... It's 2023, send a wire...........

cavemanmoore

When a dealer checks your credit to determine the most suitable lender, it's typically a soft pull. However, when the chosen lenders individually review your credit, each of these is a hard pull, which will impact your credit score. While some might debate this, direct communication with credit firms supports this.

I had the capability to initiate a wire transfer before having to rearrange my out-of-state appointments and booking last-minute flights to Nashville, all upon the dealer's insistence. They assured me a check would suffice, even taking the step to verify funds with my bank. Initiating a transfer at the dealership, especially during the final hours of a holiday weekend, would have meant an unplanned extended stay in Nashville, waiting for funds to clear, something my wife and I hadn't scheduled.

A logical solution would have been to wire the funds after the holiday on Tuesday. Both the salesman and the GSM had expressed their intention to contact me post-holiday to finalize the sale, even offering delivery to either of my residences. Yet, I received no communication on Tuesday. Despite my attempts to reach out via phone, text, and email today, I've received no feedback. Additionally, the car is no longer listed as available on their website. It leads me to believe they prioritized another buyer, which I surmise was their intention all along.

Frankly, I'm not overly bothered by the experience. My dissatisfaction stemmed from the service (or lack thereof) I received from Porsche of Nashville. Fortunately, there's no shortage of reputable dealers, including other Porsche dealerships, to choose from. This experience has been enlightening, and I've gleaned insights to ensure smoother transactions in the future.