Lack of communication from dealer
01-11-2021, 03:59 PM
#1
Lack of communication from dealer
Hi All,
I am having some trouble getting timely responses from my new sales rep. My first rep ended up leaving the company last week so I can somewhat understand the lack of communication from him. Unfortunately the new rep seems to be more of the same. Has anyone had issues with communication from their dealer?
PS: If the problem persists would I be able to have my allocation transferred to a different dealership? TIA guys.
I am having some trouble getting timely responses from my new sales rep. My first rep ended up leaving the company last week so I can somewhat understand the lack of communication from him. Unfortunately the new rep seems to be more of the same. Has anyone had issues with communication from their dealer?
PS: If the problem persists would I be able to have my allocation transferred to a different dealership? TIA guys.
01-11-2021, 04:24 PM
#2
Burning Brakes
mine was totally effective - i'd text him at any time for feed back - he'd update his screens and let me know whatever he could find out - mostly he'd send screen shots of the latest updates on my specific vehicle - more than that i couldn't ask for - transferring to another dealership i wouldn't think would happen short of complaining to Porsche NA
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Steve 96C4S (01-11-2021)