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Service Department Rip Off?

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Old 06-28-2017, 05:30 PM
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n2cars
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Originally Posted by Bunner
Prestige or Stevinson?
Stevinson
Old 06-28-2017, 05:40 PM
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Bunner
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Haven't seen this at Prestige (fortunately).
Old 06-28-2017, 05:41 PM
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CSK 911 C4S
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I've said this in other post about maintenance.

Please be educated before heading in for service.

There's a published list that has been posted before that goes by miles and age so stick to it.

Get to know your service adviser and your service techs.

The 1st time when I walked in and met a new service adviser with his little i-pad saying here's the recommended services I chuckled and said I'm here for warranty work only..... I've done the rest.

BTW I never have seen that little i-pad since.
Old 06-28-2017, 05:45 PM
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n2cars
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Originally Posted by LCW
If you are going to try and sell a bogus "supplement", at least you should spell it right.... :-)
Good find. Embarrassing for them.
Old 06-28-2017, 05:48 PM
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Yep, confirming that's a rip. The local dealer here does everything on your Basic list for around $300 except for the unneeded fuel system cleaner (assuming you use a Top Tier fuel) and the pollen filter. The BG stuff is not a Porsche-recommended item and with a good synthetic oil is probably even counter-productive.

You can see how to do the replacement for both air cabin filters here, not that big a deal:
.
I don't know if I'll replace the inside one all that often since the outer one catches most of the big stuff.

Totally absurd... I'd be pretty irked too.
Old 06-28-2017, 05:50 PM
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n2cars
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Originally Posted by CSK 911 C4S
I've said this in other post about maintenance.

Please be educated before heading in for service.

There's a published list that has been posted before that goes by miles and age so stick to it.

Get to know your service adviser and your service techs.

The 1st time when I walked in and met a new service adviser with his little i-pad saying here's the recommended services I chuckled and said I'm here for warranty work only..... I've done the rest.

BTW I never have seen that little i-pad since.
Good recommendation. My service advisor is NEW. Don't know what happened to old one? My car is going in for the 2 year service. Should only need oil/filter change and brake flush. I've emailed the service manager and said I don't want the additional packages. I'm waiting for a response with the new price

Edit: I just got a response back from the service manager. WOW WOW WOW! prices have been reduced. The 3 packages are now $611, $521, and $425. $425 for brake flush and oil/filter change is more like it

Last edited by n2cars; 06-28-2017 at 06:18 PM.
Old 06-28-2017, 05:58 PM
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spiderv6
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Originally Posted by n2cars
Good recommendation. My service advisor is NEW. Don't know what happened to old one?
He probably got fired for not selling enough "packages".

I can concur that my recent service (=oil change+checks) was around $300.
Old 06-28-2017, 06:34 PM
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Originally Posted by n2cars
Edit: I just got a response back from the service manager. WOW WOW WOW! prices have been reduced. The 3 packages are now $611, $521, and $425. $425 for brake flush and oil/filter change is more like it
$425 is very reasonable.

If you ever want to dabble in DIY there's plenty of us on here that can assist.
Old 06-28-2017, 06:43 PM
  #24  
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If they're going to charge that much they could at least throw in a complimentary tube of KY.
Old 06-28-2017, 06:44 PM
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Are you SURE that those prices include the brake flush??? It isn't listed in those packages. Or maybe I got gouged with my brake fluid change, which was $240 by itself. Yeah I know I can do it myself for less than $30 bucks, but I just got lazy and splurged on it this time.

If it is included then you have yourself a good deal!
Old 06-28-2017, 06:55 PM
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teambell
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Yes, if you just got that from Stevinson, I am heading up there ASAP!
Old 06-28-2017, 06:56 PM
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One suggestion is to deal with the long-term place you buy your Porsches. They treat me well. I bought six Porsches. For some reason they treat me well.

Second is to bring in your own oil, NAPA has a tremendous sale every quarter on 0/40 and 5W/50 Mobil 1. My bill is rarely over $270.

During my oil change last Monday, I took them quotes for rear 350's from Tire Mart and a trusted local tire guy for he same tires. Surprisingly, my dealer quoted the best with labor by far. Please remember you are keeping your dealer in business. That is important to all of us.
Old 06-28-2017, 07:02 PM
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Ira Blumberg
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Dealers are all the same. My poor old mother got clipped for $450 by her Ford dealer for an oil change "Package" on her C-Max that had 6,000 miles on it. These people should be arrested for this behavior.


As for saving money, I completely agree that the lowest cost and hassle approach is to bring your own Mobil 1. Wally world sells the 5 quart jugs for $25 everyday and less when there are sales. This sure beats the $8 to $10 per quart that a dealer will charge.
Old 06-28-2017, 07:08 PM
  #29  
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Originally Posted by freeman
One suggestion is to deal with the long-term place you buy your Porsches. They treat me well. I bought six Porsches. For some reason they treat me well.

Second is to bring in your own oil, NAPA has a tremendous sale every quarter on 0/40 and 5W/50 Mobil 1. My bill is rarely over $270.

During my oil change last Monday, I took them quotes for rear 350's from Tire Mart and a trusted local tire guy for he same tires. Surprisingly, my dealer quoted the best with labor by far. Please remember you are keeping your dealer in business. That is important to all of us.
I agree in keeping dealers in business. I have brought them over 50k w/ two my 2 primary dealerships. However don't BS on a oil change. My primary dealership usually tells me, "enrique you can do that yourself , here are the part numbers , as for the stuff that is a bit more complex / time consuming - this is your quote x " i got a Front Main Seal replaced on one my 911's for about $900 w/ parts from my primary dealer. Including new seal/ belt / oil change. I said do it as i know that is not raping me considering 2.5 hours exhaust removal x 2 install + misc work on repair. Worth it.

Last edited by F1CrazyDriver; 06-28-2017 at 07:23 PM.
Old 06-28-2017, 07:13 PM
  #30  
n2cars
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Originally Posted by StormRune
Are you SURE that those prices include the brake flush??? It isn't listed in those packages. Or maybe I got gouged with my brake fluid change, which was $240 by itself. Yeah I know I can do it myself for less than $30 bucks, but I just got lazy and splurged on it this time.

If it is included then you have yourself a good deal!
Pretty sure. they sent me a revised chart that has completely different menu with most of the fluff removed.
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