Katanashi

Got a new car last year and a first time Porsche owner! But things start happening few months later.

Just a little background on my car:

991.2 2017 C2
Sports Chrono Package
PDK 7 Speed
Additional options on car can be added
Odometer: 2415+ miles
Purchased May 2016



Major repair & services

A friend joked " You are the chosen one." LOL
Guess I'm Lucky? Well I went out and bought a 1 Powerball & Mega million ticket today.

Pickup car after the valve block replacement with part on backorder and noticed a fizzling noise after exiting car. After some looking it was coolant leak since I saw the pink fluid on the ground.

With all these repairs needed and time spent in shop, I thought I get some opinions from everyone here. I've already started a case review with Porsche NA. Total time spent in shop 49 Days roughly. Could my first Porsche be a Lemon?
991.2 C2

Needsdecaf

Yup, it is. Sorry for your misfortune. But I would certainly think it qualifies at this point.

9914s

Dump it.

Katanashi

LOL yes it's my misfortune. It definitely qualifies under 1 of the guidelines of California Lemon Law:

Spent more than 30 days in service/repairs.

Its just going to be a hassle after first chat witn Porsche NA.
Told me they can compensate for the days in service if it was a lease but I told her well How do you compensate when the car is paid off?

Dumping it for sure, but I was hoping don't need a Lemon lawyer get a buy back or equal replacement? I'm not sure if the dealership can really help me at this point.

Homeles

Don't believe it'll qualify under lemon law. My corvette (1 & only) spent 96 days out of 6 months ownership in the shop. Bought back by GM.

asia

Sorry to hear.

Lemon-aid for Consumers from the California Department of Consumer Affairs

Various criteria must be met, within 18 months of delivery or 18,000 miles, including

The vehicle has been out of service for more than 30 days (not necessarily all at the same time) while being repaired for any number of warranty problems.

Jack F

You shouldn't need an attorney. If you explain the days out of service and that this qualifies for a buy back, you put the ball in their court. I would think that they would voluntarily buy back the car and make you sign over a clean title. That is what vw did with my Toureg buyback.

Katanashi

Yup under the CA Lemon Law you pointed out and I've checked.

Bought in May 2016, so its just 13 months from delivery. also under 2500 miles

The vehicle is out of service for a total of more than 30 days for any combination of defects.

Thanks since never had an issue like this being 2nd car I've own considering my Subaru of 17 years never had this many issues in first 13 months LOL. I have all the service record and thank you all for your suggestions will definitely "put the ball in manufacturer's court."

96redLT4

Please keep us appraised of what happens. Its hard ti imagine Porsche not making good on this.

Jim

Katanashi

Sure thing have to call up my dealer for tow/pickup service first in morning and go on from there.
Unless they advise me to drive it in LOL.

Ken

porscherex

I had a 997.2 Black Edition I purchased new from my local Florida dealership (Porsche of Melbourne). Every once in a while it would not start leaving me stranded somewhere. It was like having a dead battery, but the battery was fine. The dealership tried four or five times to fix it without success. I wrote a letter to Porsche NA and the dealership telling them I was going to invoke Florida's Lemon Law. It worked. I don't know the inner mechanics between Porsche NA and the dealership, but what the results were, the dealership took back the car, gave me a loaner car(Audi), and ordered a new Black Edition for me. All at no charge to me. Hope you get the same treatment.

Needsdecaf

Contact PCNA. Tell them you want buyback assistance. Tell them if they don't, you will hire a lemon law attorney.

fuddman

Yes, the dealership can help you. Specifically, the Service Manager can help you. He will confirm the problems on the car with PCNA and intercede on your behalf. Talk to him and get on his good side.

PCNA knows California law better than you do and they're aware they've got a problem with you. Keep in mind, they want to make it right with you. To PCNA, you need to convey your loss of confidence in the car. But not the brand. If that is the case.

You need to know what you want as compensation from PCNA because they'll ask. Do you want to stay in a Porsche car? Then say so. Do you want to cash out? Then say so. Be patient and you'll be compensated. You wont need a lawyer.

In any case, you'll probably receive all your cash back, including taxes with the following exception: the mileage you've accumulated will be subtracted based on a mileage rate.

In the end, you'll get a check and start you're search for another car again.

Good luck with it.

Archimedes

This. Fairly straightforward in California.

Katanashi

Yes, I'll at least convey my opinion and solution for the matter.

Thanks, fuddman, for the response. As well as everyone else's. I know the Service Manager by name but more familiar with my usual Service Adviser but since I got time tomorrow think I'll drop in and speak with them. I was last told that the manager is also aware with my issue.

PCNA is aware since I have started a Investigation and a Senior CC Specialist (Area West) has talk to me once by phone since contacted PCNA through Twitter. I was informed they have all the service record of my car already.

I do know I just have terrible luck on first Porsche, but it's not the brand I lost trust in it's the car. Thank goodness the error messages & overheating issues happen when I'm on local streets. I heard of people getting stranded on highways and it's pretty bad during our SoCal summer where we can fry an egg on the car almost.

Definitely a buy back would be nice and I'm guessing probably the prepaid service plan and extra tire/wheel body dents paint warranty is not returnable.

Thank you.. already decided no coupe in mean time I need a 4 door like a Macan since I can't actually pick up my parents in a 911 and perhaps buy the 911 again in future.

Yes from doing a search and reading California is pretty straight forward.