Treatment when you buy a CPO?
11-10-2015, 01:37 PM
#17
I have always wondered about this as well. glad to hear that they treat customers who buy used cars as well as new car buyers at Porsche dealerships.
Out of curiosity, for those of you who have purchased a CPO, do you ever feel like you should've paid a few extra grand and bought new?
My wife works at a high volume japanese car dealership and I know for a fact that the "pre owned" folks get treated differently there. I've read about some horror stories about PCM not covered under the CPO warranty, which sounds like a nightmare.
My wife works at a high volume japanese car dealership and I know for a fact that the "pre owned" folks get treated differently there. I've read about some horror stories about PCM not covered under the CPO warranty, which sounds like a nightmare.
11-10-2015, 02:04 PM
#18
Rennlist Member
Why ? ....because used car buyer has NO idea what a dealer paid for it and each preowned has its own unique mileage , care and maintenance related mechanical wear and appearance condition , options , etc., as opposed to many internet saavy NEW CAR buyers these days ...like us .....who generally walk in already having dug up somewhere online the wholesale cost, dealer holdback, current factory to dealer trunk money ....even current shared regional advertising costs , if any .
And in the case of a Porsche CPO 911 customer , the sales dept would treat them well since the profit is the same or more and especially because a buyer of a warranted /depreciated car like that is more likely to flip for another CPO in 2-3 yrs at " only " a $20 K further depreciation-related trade in value drop than a new 911 buyer/owner who is staring at a $70K+ " haircut " to flip into another new one in the same 2-3 yr timeframe and decides to keep the current one several more years since it hasn't yet melted in summer heat or dissolved in winter rain !
Last edited by MKW; 11-10-2015 at 02:20 PM.
11-10-2015, 04:21 PM
#21
My 2014 991S is a CPO. From a purchasing standpoint, from how service is handled, and by Porsche USA, I feel treated like a new car buyer. While I haven't had but 1 minor service issue, I can't imagine being treated any better than I was. Plus the warranty is actually better, and I saved at least $20k.
11-10-2015, 06:09 PM
#22
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I have purchased 4 Porsches. 2 cpo's & 2 brand new. Have always been treated well & fairly by the service dept. no matter which car was in for service. Purchasing experience was more pleasant/"easier" with the cpo purchases vs new purchases. In my cases, dealers seemed more amenable to negotiating on cpo vs new.
11-10-2015, 07:51 PM
#23
I have purchased 4 Porsches. 2 cpo's & 2 brand new. Have always been treated well & fairly by the service dept. no matter which car was in for service. Purchasing experience was more pleasant/"easier" with the cpo purchases vs new purchases. In my cases, dealers seemed more amenable to negotiating on cpo vs new.
The reason being that they have a lot more profit margin built into the asking price of a CPO car.
11-11-2015, 09:38 AM
#25
Rennlist Member
Thread Starter
Great information... now comes the hard part.... convincing my wife into letting me buy a CPO..... LOL. It's partially a culture thing and it's also her working in the industry as well.
11-11-2015, 09:42 AM
#26
CPO buyers get treated no differently than new buyers.
Buyers don't get sized up as potential repeat buyers and therefore receive better treatment. A dealer either treats its customers well or it doesn't.
Buyers don't get sized up as potential repeat buyers and therefore receive better treatment. A dealer either treats its customers well or it doesn't.
11-11-2015, 02:14 PM
#27
One new (CS) in 2006, one CPO (BS) in 2014, one CPO (911S) this year -- and no difference whatsoever in the way I have been treated for any of them -- Euroclassics in Richmond Va.
11-24-2015, 01:09 AM
#28
Rennlist Member
My experience of purchasing a CPO 13' 991 was indistinguishable from purchasing a new 15' Cayman. Both were handled very professionally and an overall great experience. Even received similar new owners's kits.
11-24-2015, 01:55 AM
#29
I saved $30K on a CPO car with under 3K miles. For that cash, they can treat me however they want. In my case, the dealer treated me like a valued customer. I'm sure that's the case with most Porsche dealers. Usually these guys are making more $ on used than new, why would they treat anyone differently?? Seems bizarre to me.
11-24-2015, 02:06 AM
#30
I saved $30K on a CPO car with under 3K miles. For that cash, they can treat me however they want. In my case, the dealer treated me like a valued customer. I'm sure that's the case with most Porsche dealers. Usually these guys are making more $ on used than new, why would they treat anyone differently?? Seems bizarre to me.