Notices
991 2012-2019
Sponsored by:
Sponsored by:

car doesn't have options from listing - recourse?

Thread Tools
 
Search this Thread
 
Old 11-23-2014, 08:32 PM
  #1  
sphynxdude
Intermediate
Thread Starter
 
sphynxdude's Avatar
 
Join Date: Sep 2014
Posts: 39
Likes: 0
Received 0 Likes on 0 Posts
Default car doesn't have options from listing - recourse?

I just bought a 2013 C4S that I am still in heaven over. The listing from the dealership has the following options :


OEM CodeDescriptionMSRP
TRANSMISSION
2507-SPEED PORSCHE DOPPELKUPPLUNG (PDK) AUTOMATIC TRANSMISSION
PAINT
0Q0QWHITE
SEAT TYPE P0718-WAY ADAPTIVE SPORT PWR BUCKET SEATS PLUS
SEAT TRIM
AZBLACK, LEATHER SEAT TRIM W/FULL LEATHER INTERIOR $3,690.00
ADDITIONAL EQUIPMENT
P3CPREMIUM PKG PLUS W/18-WAY ADAPTIVE SPORT PWR BUCKET SEATS PLUS
352PORSCHE DYNAMIC CHASSIS CONTROL (PDCC) $3,160.00
176SPORT EXHAUST SYSTEM W/(2) DUAL-TUBE TAILPIPES IN CHROME PLATED STEEL, SILENCER
XDHWHEELS PAINTED IN PLATINUM
XRP5MM WHEEL SPACERS
651PWR TILT/SLIDE SUNROOF
XATSPORTDESIGN PKG
603BI-XENON HEADLIGHTS W/PORSCHE DYNAMIC LIGHT SYSTEM (PDLS)
276AUTO-DIMMING INTERIOR/EXTERIOR MIRRORS $420.00
P37BOSE AUDIO PKG $2,420.00
690SIRIUSXM SATELLITE RADIO W/HD RADIO
342HEATED FRONT SEATS W/MULTI-STAGE CONTROLS
541FRONT SEAT VENTILATION
XSCHEADRESTS W/EMBOSSED PORSCHE CREST
XYGCENTER CONSOLE TRIM PAINTED IN EXTERIOR COLOR
840SPORTDESIGN PDK STEERING WHEEL IN LEATHER W/SHIFT PADDLES & AUDIO/ON-BOARD COMPUTER CONTROLS
625PORSCHE ENTRY & DRIVE $0.00
EERINTERIOR PKG PAINTED IN EXTERIOR COLOR

XDMSWITCH PANEL TRIM STRIP PAINTED IN EXTERIOR COLOR

640SPORT CHRONO PKG PLUS
630LIGHT DESIGN PKG

I picked it up this past Monday (sorry - Pics to come), and when I took it out this past weekend, I realized that it doesn't have PDCC - the suspension is standard PASM and the PDCC is just missing.


As dumb as it sounds, is there recourse as I purchased it thinking it does have PDCC? The car is beautiful, rides like a dream, but at the same time, I am a little bummed that it doesn't have the option that I paid for.

Any input would be greatly appreciated.
Old 11-23-2014, 09:56 PM
  #2  
FORENN
Banned
 
FORENN's Avatar
 
Join Date: Apr 2012
Posts: 4,651
Received 666 Likes on 327 Posts
Default

What did the dealership say when you contacted them about this?
Old 11-23-2014, 09:58 PM
  #3  
sphynxdude
Intermediate
Thread Starter
 
sphynxdude's Avatar
 
Join Date: Sep 2014
Posts: 39
Likes: 0
Received 0 Likes on 0 Posts
Default

I am still waiting to hear back form them - just wanting to have my ducks in a row for when I do hear back.
Old 11-23-2014, 10:02 PM
  #4  
LexVan
Banned
 
LexVan's Avatar
 
Join Date: Jan 2013
Location: Chicagoland Area
Posts: 26,141
Likes: 0
Received 5,412 Likes on 2,516 Posts
Default

New? Used? Are you sure you don't have it?

Sent from my iPhone using Rennlist
Old 11-23-2014, 10:03 PM
  #5  
sphynxdude
Intermediate
Thread Starter
 
sphynxdude's Avatar
 
Join Date: Sep 2014
Posts: 39
Likes: 0
Received 0 Likes on 0 Posts
Default

The car is CPO - I don't see a toggle for it anywhere - the suspension toggle isn't labeled as 'PDCC'
Old 11-23-2014, 10:17 PM
  #6  
LexVan
Banned
 
LexVan's Avatar
 
Join Date: Jan 2013
Location: Chicagoland Area
Posts: 26,141
Likes: 0
Received 5,412 Likes on 2,516 Posts
Default

If they truly made a mistake, I think a $1,500 cash refund would be fair. Are they local? Maybe ask for a $2,000 service credit. Do you think the PDCC was actually priced into your deal? Is it on the window sticker? Or the build sheet off the VIN?

Sent from my iPhone using Rennlist
Old 11-23-2014, 10:18 PM
  #7  
theporscheguy
Drifting
 
theporscheguy's Avatar
 
Join Date: Jan 2010
Location: Kansas City
Posts: 2,846
Received 3 Likes on 3 Posts
Default

Did you run your VIN to see what Porsche notes as your options?
Old 11-23-2014, 10:33 PM
  #8  
sphynxdude
Intermediate
Thread Starter
 
sphynxdude's Avatar
 
Join Date: Sep 2014
Posts: 39
Likes: 0
Received 0 Likes on 0 Posts
Default

I have not run the VIN yet - am just going to wait for the Dealer to get back to me tomorrow. The information that it has PDCC was listed on the Dealer's webpage.

To find out more tomorrow - Thanks everyone!
Old 11-23-2014, 10:38 PM
  #9  
systemr
Instructor
 
systemr's Avatar
 
Join Date: Jan 2010
Location: SF, CA
Posts: 237
Received 35 Likes on 20 Posts
Default

my 2012.5 C2S has PDCC and doesn't have that sticker on the button either, in fact I didn't even know that some cars had this until I saw this thread and googled it:

Old 11-23-2014, 10:39 PM
  #10  
theporscheguy
Drifting
 
theporscheguy's Avatar
 
Join Date: Jan 2010
Location: Kansas City
Posts: 2,846
Received 3 Likes on 3 Posts
Default

If you want to run the VIN yourself just add your VIN where the current VIN is located and all your options should be listed. This is courtesy of another Rennlist member. All caps and only zero's, not O's

https://admin.porschedealer.com/repo...AD29P78LA74089
Old 11-23-2014, 10:40 PM
  #11  
STG
Race Director
 
STG's Avatar
 
Join Date: Nov 2014
Location: FL
Posts: 13,800
Likes: 0
Received 200 Likes on 142 Posts
Default

Originally Posted by sphynxdude
I have not run the VIN yet - am just going to wait for the Dealer to get back to me tomorrow. The information that it has PDCC was listed on the Dealer's webpage. To find out more tomorrow - Thanks everyone!
Didn't they include a build sheet in with your purchase paperwork? With a CPO, they usually have a print out of the build sheet included. Look through your paperwork.

If it's something that was just on their website listing they'll try to just chalk it off as an error that someone made. My dealer had mine listed as a manual instated of PDK. Probably worked in my favor seeing more PDK's are sold.
Old 11-24-2014, 02:00 AM
  #12  
CSK 911 C4S
Rennlist Member
 
CSK 911 C4S's Avatar
 
Join Date: Jun 2014
Location: Dickson, TN
Posts: 3,811
Received 853 Likes on 429 Posts
Default

They relabled the shock button in 2014 with pdcc probably because of this very issue. 2012-2013 only had the shock button because you really can't turn pdcc off. You can only turn the shocks on and off.
Old 11-24-2014, 03:12 AM
  #13  
Scottish Pete
Racer
 
Scottish Pete's Avatar
 
Join Date: Jul 2014
Location: Visalia, California
Posts: 312
Likes: 0
Received 9 Likes on 7 Posts
Default

Originally Posted by theporscheguy
If you want to run the VIN yourself just add your VIN where the current VIN is located and all your options should be listed. This is courtesy of another Rennlist member. All caps and only zero's, not O's

https://admin.porschedealer.com/repo...AD29P78LA74089
Cool . . . I ran my VIN number on my car on its way from the San Diego dock this weekend. They built it correctly as ordered!
Old 11-24-2014, 03:23 AM
  #14  
Pavegeno928
Rennlist Member
 
Pavegeno928's Avatar
 
Join Date: Sep 2006
Location: Alabama
Posts: 1,993
Received 474 Likes on 251 Posts
Default

Good tool...thanks!
Old 11-24-2014, 09:45 AM
  #15  
MJBird993
Drifting
 
MJBird993's Avatar
 
Join Date: May 2002
Location: Beautiful North Carolina
Posts: 2,026
Received 22 Likes on 20 Posts
Default

OP, I hope you are feeling better now. PDCC doesn't have an on/off setting AFAIK. It adjusts itself as it wants to - out of your control.

As for the original question, I would suggest that in this kind of situation there would be no recourse. You could give them the car back and cancel the sale if it was misrepresented. Otherwise, it would just be considered a "typo" and there's probably a disclaimer somewhere.

Depending on the mistake made, you might get an apology, a keychain or a free oil change. Other than that, it's caveat emptor.

But it looks like the OP is OK, so that's good.


Quick Reply: car doesn't have options from listing - recourse?



All times are GMT -3. The time now is 11:51 PM.