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Google Earth discontinued for 2017-2018 cars?

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Old 06-04-2021, 02:26 PM
  #76  
Hurricane
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Mine stopped working again.
Old 06-04-2021, 02:31 PM
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bh1cqx
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Originally Posted by JPP
Get to a dealer for this big software update. My invoice receipt calls it: Campaign WMD1. They said it was a system wide update for all vehicle systems in the car. SAT Map navi now working fine.
I had a service done at dealer last weekend and my invoice also shows WMD1, but my satellite map did not work on my way home. I can go out and test again today or tomorrow (hadn't driven the car since then).
Old 06-04-2021, 02:42 PM
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Originally Posted by bh1cqx
I had a service done at dealer last weekend and my invoice also shows WMD1, but my satellite map did not work on my way home. I can go out and test again today or tomorrow (hadn't driven the car since then).
Well, keep us posted. I do know some folks have had trouble getting the Porsche Car Connect people to keep their subscriptions current .. even if they've been paid for .. I did. So, that's one possible issue .. but if your paid up then it should be working with that software update. If not, I'd call the dealer to make sure that download included the new SAT map update. Here's a screenshot of that section of my invoice for my 2017 Macan GTS:



Last edited by JPP; 06-04-2021 at 02:48 PM.
Old 06-04-2021, 04:38 PM
  #79  
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Mine stopped working yesterday....

Same thing happened on my 2018 Audi R8 - the dealer had to do some software stuff and moved it from Google Earth to another provider.

Last edited by jchasty; 06-04-2021 at 04:53 PM.
Old 06-05-2021, 06:23 PM
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Would be really nice if Porsche NA would just let everyone know what's going on. Half the time you call the dealer and they have no idea what is going on.
Old 06-05-2021, 09:36 PM
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My impression? My dealer's info came from me or other customers like me. 911 goes in for a 4 year/remove the rear bumper service next week. Stay tuned.
Old 06-06-2021, 03:57 PM
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Same here mine stopped working again.
Old 06-08-2021, 10:26 AM
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I emailed Porsche NA and haven't heard back from them yet.

I left VM with the dealer to see if they had an update to fix this but they haven't called me back yet. It's annoying when you pay a subscription for this service and then it suddenly disappears with no comment from Porsche.
Old 06-08-2021, 11:37 AM
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Mine's going in on the 15th for a few bits and they said that with regard to the Google Earth issues, they will "perform an update"

I'll report back!
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Old 06-09-2021, 11:17 AM
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Mine stopped working two days ago (Panamera 2017). I live in Europe. I checked my Porsche Connect subscription status and there is no Google Earth option anymore. It was paid but it simply disapeared!
Old 06-09-2021, 11:31 AM
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Originally Posted by M.cz
Mine stopped working two days ago (Panamera 2017). I live in Europe. I checked my Porsche Connect subscription status and there is no Google Earth option anymore. It was paid but it simply disapeared!
I'm beginning to wonder if what my software update delivered as SAT Map is now native to Porsche's Navi system and no longer requires a Porsche Car Connect subscription. Of course, Porsche would probably NOT volunteer that information.
Old 06-09-2021, 11:43 AM
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I found quite interesting document regarding WMD1 Workshop Campaign on another post. It does not look like the end of story yet!
I hope...
Attached Images
File Type: pdf
PCM update.pdf (151.2 KB, 337 views)

Last edited by M.cz; 06-09-2021 at 11:45 AM.
Old 06-09-2021, 01:14 PM
  #88  
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Originally Posted by M.cz
I found quite interesting document regarding WMD1 Workshop Campaign on another post. It does not look like the end of story yet!
I hope...
What is most interesting after reading this internal Porsche memo to the dealers is it reveals that Porsche and Google have parted ways .. at least in regards to the older PCM interface and Porsche Car Connect AND that the Dealerships and Porsche were also fighting over who would have to absorb the cost of upgrading the customers with 2017 and 2018 model vehicles .. and the result is Porsche making this an official 'Recall Campaign' so the dealers can get reimbursed for their labor and materials to upgrade those cars. But what about the 2012 to 2016's? I suspect the owner's of those vehicles will have to pay out of pocket for this software download unfortunately.
Old 06-11-2021, 04:52 PM
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Well one dealer had no clue about the update...trying another dealer to see what I can find out. Never heard back from PCNA.
Old 06-12-2021, 04:34 AM
  #90  
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Picked up our 911 from its major service today. Google maps work. However, the PCM has NO sound. Nothing for the radio, nothing for my phone. Also, the Sirius XM is completely different: lots of SXM items but most former channels only show the logo. Now there is a volume slide above the channels. It tunes the channels, but NO sound. Ditto for AM and FM. Will suffer thru the weekend before bugging the dealer. The work order says they did something with the SIM card. ??

On the positive side, at the dealer were some loaner cars. There was a Honda CRV parked next to a Cayenne. The paint job on the Honda looked like it was done at a back alley shop in Tijuana. While the Cayenne (like both of our Porsches) had a gorgeous paint job.


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