Help Needed with Fan Problem: Dealer Stumped!
#31
Yes, from what I can see "Relay Support 2 (ROW B) (Behind left rear seat well) [Hot w/ DME 1 Relay energized]" Terminal 2 (Fuse1 10A) provides power to the fan control units (inside the fans) and to "Fan Relay Support" 1&2 which are used to provide the power to actually run the fans. So if you have a sticky DME 1 Realy the fans would remain powered even after the DME is off.
#32
Yes, from what I can see "Relay Support 2 (ROW B) (Behind left rear seat well) [Hot w/ DME 1 Relay energized]" Terminal 2 (Fuse1 10A) provides power to the fan control units (inside the fans) and to "Fan Relay Support" 1&2 which are used to provide the power to actually run the fans. So if you have a sticky DME 1 Realy the fans would remain powered even after the DME is off.
#33
It is amazing, and disappointing, that PCNA has not furnished tech support to resolve this problem. Makes long-term Porsche ownership questionable at best. If owners are expected to trouble-shoot post-warranty electronics problems themselves with no PCNA assistance, I am not interested.
#34
Changing out the fan relay fixed mine. The dealer couldn’t find anything troubleshooting it, but I complained until they changed it out. This is on my ‘16 Cayenne, but it’s very much the same electrical/computer system.
#35
The DME relay is actuated by the DME (terminal 30 unfused) to provide power to a variety of consumers, so yes if this is your issue the other consumers on relay support 2 should be awake when the fans are running full blast.
#36
This is encouraging to hear. Thanks. A faulty relay in my car might not cause a fault to manifest. Another reason to suspect a relay.
#37
Thank you, VII7, for your insights. Can you imagine a dealer's shop doing any of this? I tried to engage PCNA's help, asking their tech support folks to contact my dealer to assist in diagnosing the problem because the dealer admitted to be "guessing" to an 80% confidence level it's the alternator. But PCNA declined, saying in their email to me: "When a question of vehicle repair exists, we do rely on our authorized Porsche dealerships as our technical resource. With factory trained technicians and technical support from the factory, the Service Department would be in the best position to properly diagnose your vehicle and advise on recommended repairs. We do stand behind our dealers, and would be unable to provide a different resolution than the recommended resolution ..." (emphasis mine). In fewer words, in response to my request for assistance the answer was "no."
#38
I thought I would post what the problem was that caused my 991.1's radiator fans to turn on furiously when the engine was off. The cause seems to have been a sticky DME relay. The DME relay is not a fan relay per se, but the car's circuit diagrams show it directly actuates a pair of fan relays that, in turn, send power to the fans. When I pulled the DME relay from the car and put it on the bench to test its operation, it appeared to work fine. However, I could hear a faint rattle when I shook it. Relays aren't supposed to rattle! So, employing a form of "kick the thing and see if that fixes it," I shook the heck out of the relay and then slammed it a number of times against the workbench. After a few rounds of these abuses, the rattle disappeared. So I reinstalled the relay in the car and since then, the car's been perfect. If the fan problem recurs (it might, because whatever caused the relay to stick in the first place may do so again), I'll invest $37 and buy a new one.
Thanks again to all of you who pitched in with ideas and suggestions about possible causes and solutions.
Thanks again to all of you who pitched in with ideas and suggestions about possible causes and solutions.
The following 2 users liked this post by LSR:
I am the Walrus (06-30-2020),
paddlefoot64 (06-25-2020)
The following users liked this post:
paddlefoot64 (06-25-2020)
#40
It's tempting. What I am going to do, though, is go back to the case I opened with 1-800 PORSCHE, explain what the real problem was, and complain mightily about how they refused to involve a zone tech to assist the dealer. I used to believe Porsche was a customer-oriented company. But this experience with my 911, especially coupled with several truly miserable experiences I've had trying to resolve brakes and transmission problems with my 2019 Cayenne, has changed my view 180-degrees. Porsche - in the guise of PCNA - has proved itself to be one of the least consumer-friendly companies with which I have ever dealt.
#41
Nothing like your modern no fault no solution techs, the DME controls the fans just fine and will not report an error as it's going to sleep just fine. The problem is once the DME is asleep the PWM signal to the fans disappears, this should not be a problem as they should have no power at this point but since they do they start at full blast.
Module or relay.
Module or relay.
I'm not a technician but have been working on my own stuff since before the days of all the wizz bang computers. My first car still had a points based distributor in it. No dummy lights or messages for ****. If it quit running you had to figure it out. Amazing how many go directly for the diag tool when a scope on rope,a volt meter, and a wiring diagram would be all that's required to find the problem.
#43
In trying to figure out the ultimate cause of my problem - whether due to the DME actuating the DME relay at the wrong time, or the DME relay itself being faulty - I needed to know whether the DME remained powered with the engine off and key out of the ignition. And as it turns out, the circuit diagrams show the DME receives power at all times from an unswitched fuse that is always connected to power. The service manual confirms this in describing a diagnostic test for current draw, noting that the DME draws a small quiescent current (a few ma) even with everything turned off and the car cold for at least 8 hours.
#45
Just so the community knows, it turns out power to the DME is not cut when the engine's off and the key's out of the ignition.
In trying to figure out the ultimate cause of my problem - whether due to the DME actuating the DME relay at the wrong time, or the DME relay itself being faulty - I needed to know whether the DME remained powered with the engine off and key out of the ignition. And as it turns out, the circuit diagrams show the DME receives power at all times from an unswitched fuse that is always connected to power. The service manual confirms this in describing a diagnostic test for current draw, noting that the DME draws a small quiescent current (a few ma) even with everything turned off and the car cold for at least 8 hours.
In trying to figure out the ultimate cause of my problem - whether due to the DME actuating the DME relay at the wrong time, or the DME relay itself being faulty - I needed to know whether the DME remained powered with the engine off and key out of the ignition. And as it turns out, the circuit diagrams show the DME receives power at all times from an unswitched fuse that is always connected to power. The service manual confirms this in describing a diagnostic test for current draw, noting that the DME draws a small quiescent current (a few ma) even with everything turned off and the car cold for at least 8 hours.
hey LSR, did you finally figure out the root cause ?