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Extremely GREAT dealing with TPC Racing

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Old 12-13-2019, 06:04 PM
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lockie
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Default Extremely GREAT dealing with TPC Racing

I have been doing Mods to my 911’s for over 10 years and I wanted to praise one of our sponsors ,

I recently purchased the Tractive coilover suspension for my 2018 991.2 GTS from TPC RACING and everything went smoothly. They shipped them to me and they arrived quickly and perfectly packaged.

My GTS has FAL and PDCC . Tom shipped my parts with the new FAL parts . Then my Porsche Mechanic installed them and the damn PDCC set up on the new 991.2 GTS completely brought the front install to a standstill as the PDCC nipple with the longer springs wouldn’t fit the car. This was the first 991.2 GTS with the PDCC that TPC had built the coilovers for. Once we figured out the problem. Tom every day emailed and texted my Mechanic . He absolutely gave this problem his full attention until he solved the issue. He sent new shorter springs and welded new spacers etc to make sure that I had a perfect set up. They sent three different overnight couriers at their cost to my dealer (in Canada ) and devoted a team to make sure the suspension was perfect for my Car. Once we set it up , Tom immediately sent a soft ware update to stiffen up the rear damping. Again without delay.

My mechanic stated that he also had never dealt with a company that fixed an complex issue remotely so efficiently and thoroughly.

I just wanted to say I was blown away by their response, attention and professionalism.

They were outstanding and by far the best company I have dealt with in my 10-year tracking history.



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Old 12-13-2019, 07:37 PM
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Jack F
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That the way it should be.Super!
Old 12-13-2019, 08:23 PM
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the_buch
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Nice story! Looking forward to hearing how you like the new suspension?
Old 12-13-2019, 11:02 PM
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Jack F
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GTS owners will want to know how this all works out for you.
Old 12-13-2019, 11:52 PM
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Bob Z.
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Tom at TPC is one example of someone that treats customers like they should be.
Old 12-14-2019, 07:26 AM
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AdamSanta85
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Tom's customer service is out of this world.

How's the new ride?
Old 12-16-2019, 03:43 PM
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lockie
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Originally Posted by the_buch
Nice story! Looking forward to hearing how you like the new suspension?
Originally Posted by Jack F
GTS owners will want to know how this all works out for you.
Its the off season up here so I thought I would get going on this to be ready for spring.
My first impression was the rear was a little to soft in regular mode but Tom sent down a software adjustment tune and that was quickly fixed.
They are not noisy which one of my friends who upgraded their suspension found with their track set up.
I guess I probably won't really feel a difference until I start tracking as they respond to the G-forces, Velocity , Speed and Braking controlled by the DSC controller .
I am really excited to see the change as I loved the DSC on my regular suspension.




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