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Launch customer who is not pleased...

 
Old 09-04-2013, 12:54 PM
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Rams86
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Default Launch customer who is not pleased...

I have speced a new TTS and was told the order needed to finalized by 7/24 for a 9/06 build and 12/15 delivery. I wasn't thriilled about having to spec the car without seeing it or being able to see some of the new color options in person but ok fine, I get it.

One of the things I wasnt thrilled about were the wheel options and I have never liked CL's. I'm frustrated to see they now are now adding thinks to the configurator like new 5-lug wheel options and back-up cameras.

This adding of options after my build is locked is really frustrating to me! I thought the center stack buttons on the TTS looked rather cheap as there were 10 buttons but 5 of them are blank which seems stupid for a supposedly top-of-line car. If these spaces now get filled with options I idint have the chance to consider, I will be really irritated. Porsche can be so frustrating in how they launch cars....Name:  Buttons.png
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Old 09-04-2013, 01:14 PM
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darth g-f
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It sucks. But all companies do that. The left hand doesn't know what the right hand is doing.

Imagine Lotus Exige owners' face when they learned that Lotus was gonna import the Exige S to the US after denying it for a year? Exige value plummeted, no one wanted them anymore. Then they launched the S240 and then the S260.... Way to **** people off.

Long story short, don't buy a car in its first year is relevant not only for reliability reasons, but for options too. I'm sure your car will be great nonetheless. On the bright side, you'll be one of the first to own one in the US.
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Old 09-04-2013, 05:43 PM
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This no big deal. Imagine how upset those customers were who after receiving their brand new 997 TT found that the TTS had just been launched. At least a direct choice between TT and TTS was offered this time. Not having all the options available is a compromise that any early adopter needs to live with.
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Old 09-05-2013, 09:00 AM
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Typical Porsche... there will be new options that roll out from time to time from now until end of the 991 production. If you want the ultimate-specced p-car you have to wait to get the last one out of the factory before the new body comes out. And then 2 months later you'll have the old car on the block. It's a way to keep demand up throughout the lifecycle of the car.

Congratulations on your order! From what I heard some dealers are able to retrofit the backup camera so if that is something you really want look into it.

Regrading the blanks... I can't defend Porsche here. I think it's absolutely ridiculous as well. Oh well.
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Old 09-05-2013, 10:05 AM
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Btw, rear camera now available, I'm pondering whether to add it and risk a delay in production...ugh.
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Old 09-05-2013, 10:30 AM
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One of the unfortunate attributes for early adopters, especially when it comes to Porsche.

Can you imagine working on the car for Porsche and you're part of the team that has to get the tooling and training and all the other headaches that come a long with working for a mostly Bespoke auto company?

We are lucky as Porsche Fanatics to order what we want ala carte for 90% of all auto makers generally only offer certain items through packages.

Can anyone tell me if the Ducktail can be ordered by itself yet and not apart of an entire aero kit for the regular Carreras?
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Old 09-05-2013, 10:44 AM
  #7  
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Originally Posted by darth g-f View Post

Long story short, don't buy a car in its first year is relevant not only for reliability reasons, but for options too. I'm sure your car will be great nonetheless. On the bright side, you'll be one of the first to own one in the US.
Like the Miata frenzy when the car debuted in the Us. I dated a woman who fell for the "get in line" tactic and settled for the next car in line. She didnt like the color or the option package, but bought the car anyway.
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Old 09-05-2013, 12:02 PM
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Far more of a "Rip-Off" on Turbo pricing is the differential on Centerlock Wheel pricing. As a "track guy"
I do not want Centerlock Wheels (which require special tools and techniques) nor Ceramic Brakes (which
cost 10 times the price for Steel Rotors with little if any increase in longevity when tracked - Steel Rotors @ $500 each and Ceramic rotors at $5,000 each - $20,000 per set of 4 Ceramics versus $2,000 for Steel Rotors) If I want my Turbo S with 5 Lug wheels I pay the same price as the Centerlock wheels with no discount. If I order a Turbo (Non-S) I must pay $3,835 ADDITIONAL for Centerlocks, clearly a rip-off.
The Turbo S is likely to have similar lap-times and be as effective on the track as the GT-3.
Many of us use our Turbos for both Street and Track. Porsche needs to do what Nissan has done with the GT-R and offer a lower-priced "Track Edition" without Centerlock Wheels and Ceramic Brakes. I want the power of the Turbo S and am unwilling to order the lower-powered Turbo. Until they offer that, I, and I suspect many others like me, will simply not order either Turbo model.
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Old 09-05-2013, 02:02 PM
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You want Porsche to decontent the car and make it cheaper? Nah. They will just slap on a few spoilers and some decals and make it MORE expensive. LOL. I bought a Turbo, not S, for just those reasons. I doubt you can feel 30hp on the street. It's just bragging rights. I did order the center locks because I like the look and I don't track my cars. I did not want the ceramics.
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Old 09-05-2013, 03:09 PM
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Originally Posted by FastLaneTurbo View Post
Far more of a "Rip-Off" on Turbo pricing is the differential on Centerlock Wheel pricing. As a "track guy"
I do not want Centerlock Wheels (which require special tools and techniques) nor Ceramic Brakes (which
cost 10 times the price for Steel Rotors with little if any increase in longevity when tracked - Steel Rotors @ $500 each and Ceramic rotors at $5,000 each - $20,000 per set of 4 Ceramics versus $2,000 for Steel Rotors) If I want my Turbo S with 5 Lug wheels I pay the same price as the Centerlock wheels with no discount. If I order a Turbo (Non-S) I must pay $3,835 ADDITIONAL for Centerlocks, clearly a rip-off.
The Turbo S is likely to have similar lap-times and be as effective on the track as the GT-3.
Many of us use our Turbos for both Street and Track. Porsche needs to do what Nissan has done with the GT-R and offer a lower-priced "Track Edition" without Centerlock Wheels and Ceramic Brakes. I want the power of the Turbo S and am unwilling to order the lower-powered Turbo. Until they offer that, I, and I suspect many others like me, will simply not order either Turbo model.
Exactly why I am getting the TT, I don't want the ceramics or center locks, and the extra bit of hp/tq isn't going to matter 99.9% of the time. Honestly the only thing I wish I had was the black exhaust tips lol, though I'll probably just powdercoat mine.
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Old 09-05-2013, 05:32 PM
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I agree with both of you that the turbo is a much better deal. In this case the S is for bragging rights mainly. And if ordering the base turbo for public road use only and no track use, it would also be a good idea to skip the pdcc and ceramic brakes.
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Old 09-13-2013, 11:02 AM
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OK, I won't argue about the Turbo being the better deal (I don't think so but anyway...) but regarding the options the thread starter mentioned:
1. The five lug Turbo rim was available practically since day one for the Turbo S, so no need to go for CL.
Not sure why your dealer didn't mention it.
2. Many confuse the 997 CL system with the BRANDNEW 991 GT3 and Turbo S CL system. Porsche has put a lot of development work into the new CL system and while you still need a special tool for CL, it requires much less force and everything is much more reliable (and safe) now. No need to worry about CL, unless you live somewhere in the desert, 1000 mls aways from the next repair shop.
3. The backup camera is rumored to be retrofittable for the Turbo S with parking sensors, it should be available through Tequipment at some point.

Yes, Porsche will add more options over time, like bucket seats (for the first time with heating!) but what are you expecting? I am happy I get my car early October and if you want to wait for more options, you can always delay your delivery.
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Old 09-13-2013, 09:19 PM
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Originally Posted by Rennteam View Post
OK, I won't argue about the Turbo being the better deal (I don't think so but anyway...) but regarding the options the thread starter mentioned:
1. The five lug Turbo rim was available practically since day one for the Turbo S, so no need to go for CL.
Not sure why your dealer didn't mention it.
2. Many confuse the 997 CL system with the BRANDNEW 991 GT3 and Turbo S CL system. Porsche has put a lot of development work into the new CL system and while you still need a special tool for CL, it requires much less force and everything is much more reliable (and safe) now. No need to worry about CL, unless you live somewhere in the desert, 1000 mls aways from the next repair shop.
3. The backup camera is rumored to be retrofittable for the Turbo S with parking sensors, it should be available through Tequipment at some point.

Yes, Porsche will add more options over time, like bucket seats (for the first time with heating!) but what are you expecting? I am happy I get my car early October and if you want to wait for more options, you can always delay your delivery.
I'm sure the new CL system is more reliable/safe than gen1, but unless there are significant performance improvements with weight reduction, I don't see the point. More expensive, less wheel options, predominately for appearance?

I decided not to get the backup cam due to delays, it's nice to know it may be retrofittable (for 1k or more though I'm sure).
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Old 09-16-2013, 10:32 AM
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More expensive? Do you pay for the CL system on a Turbo S?
Or does Porsche charge extra money for the two (non-CL, 5 lug) alternatives?
Why CL? Well...good point. It looks better. (cannot find any better arguments...right now)
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Old 09-17-2013, 01:24 PM
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[QUOTE=Rennteam;10758142]OK, I won't argue about the Turbo being the better deal (I don't think so but anyway...) but regarding the options the thread starter mentioned:
1. The five lug Turbo rim was available practically since day one for the Turbo S, so no need to go for CL.
Not sure why your dealer didn't mention it.
2. Many confuse the 997 CL system with the BRANDNEW 991 GT3 and Turbo S CL system. Porsche has put a lot of development work into the new CL system and while you still need a special tool for CL, it requires much less force and everything is much more reliable (and safe) now. No need to worry about CL, unless you live somewhere in the desert, 1000 mls aways from the next repair shop.

Correct me if I am wrong, but I believe the Torque requirements on both 5 Lug wheels and Centerlocks have been raised (not lowered) on the 991.
I believe the 5 lug wheels have been raised to 118 Ft. Lbs (from 96 Ft. Lbs)
per lug, and the CL wheels to over 460 Ft. Lbs. These numbers have been changing lately and these may not be the latest numbers but 460 Ft. Lbs is
a whole bunch of Torque effectively pulling the axle apart longitudinally and is
lots more than the CL Torque required on my 993 TT Factory Race car -
and that one broke during a race at Road Atlanta sending me into the tire wall
with $50K damage.
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