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Front Axle Lift has a "hydraulic" leak, and it's not covered by the warrenty?
Few days ago, the front axle lift system on my 2017 991.2 turbo stopped working. When i pressed the lift button, nothing happened. Took it to the dealership today and service advisor told me that, "the hydraulic system for the lift is leaking, looked like someone poked holes on both side of the airbag. Since they are men-made damage, the warranty wouldn't cover them". And they quoted me about $8000 Canadian Dollar for repairing. I lost my mind there.
I personally looked at the holes, they are located inside of the shocks, which means they're symmetrically facing towards each other. The chance someone poked two holes there is literally zero.
I got few questions here:
1. Is the lift system really hydraulic or just air pump?
2. Why it's gonna cost me $8000 to fix it? Isn't the lift system a $2000 dollar option? I know Techart offers an aftermarket lift system for $3000.
3. Should the damage covered by the warranty? My car has only 12k miles and it's been serviced twice plus an alignment.
I don't know what to do now. Dealership said that they could take the lift system apart and let Porsche Canada decide. But i have to pay another 6 hours of labour for that. Should i take to another dealership to double check?
Take it to another official Porsche dealer. I remember there being a design fault on the 991.2 turbo (s) front lift system. Lots of guys were having issues so didn't bother with it.
Agree..... go to another dealer and make no mention of what you know...... go in and tell them you have a warranty claim repair.......hopefully there is another dealer near by or a US dealer you can drive to..... sounds like BS to me..... don’t understand their position.......or diagnosis.....
Sounds like BS to me as well. go to another dealer and dont mention what you have been told. once they fix it, never buy another Porsche from the first dealer.
Thank you guys for helping.
Since Christmas is coming, i will take the car to a Porsche center after the holiday.
Even the shop runs GT3 Cup car for the dealership suggests me go somewhere else. LOL
EDIT: maybe the issue is caused by canadian winter??
The good news is you have 4 Porsche dealers in the Toronto area according to their website, so you have alternatives. I bet if you told them you would post on Rennlist you'd be covered all of a sudden for the repair...magically :-)
The good news is you have 4 Porsche dealers in the Toronto area according to their website, so you have alternatives. I bet if you told them you would post on Rennlist you'd be covered all of a sudden for the repair...magically :-)
i wish they would take care of their reputation. I told the service advisor about rennlist, he didn't care tho.
Wow did someone seriously poke holes in your suspension? If that’s the case, your insurance should cover it. Make sure the dealer is certain that its man made...I can’t imagine how that’s possible though because they aren’t easily accessible.
Are these holes or cracks in the material that become holes? I'd be questioning the material itself and if it's somehow defective. The pressure level in there may have been too high as well...and I'm assuming there's a specified level of fluid in there, and also possibly overfilled past a Spec amount.
Believe it or not, sometimes you get defective materials from a supplier that may not have adequate quality checks or something slips through. This should be warranty all the way!!
From the pictures, it looks pretty obvious that it’s leaking at the fitting, right around the collar area of the lift actuator.
Is the service advisor trying to say someone poked holes in the dust boot? As if a dust boot could withstand the hydraulic pressure of lifting the front end of a 911?
The operation of the lift mechanism itself looks just like how a bottle jack works. Hydraulic fluid is pumped into a reservoir, and lifting the car up is the path of least resistance.
Are these holes or cracks in the material that become holes? I'd be questioning the material itself and if it's somehow defective. The pressure level in there may have been too high as well...and I'm assuming there's a specified level of fluid in there, and also possibly overfilled past a Spec amount.
Believe it or not, sometimes you get defective materials from a supplier that may not have adequate quality checks or something slips through. This should be warranty all the way!!
Exactly, hopefully the other dealership would do a warranty repair.
So if they don't care, perhaps you can share which dealer it was?
Downtown Porsche, i went there just because of their location. There are many ‘stories’ about this dealership. You will be suprised if you just do a rennlist fourm search.
12-20-2018, 10:57 PM
Front Axle Lift has a "hydraulic" leak, and it's not covered by the warrenty?
