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Mildly Amusing Parts Failure - Touring Shifter broke!

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Old 04-24-2021 | 01:51 PM
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Default Mildly Amusing Parts Failure - Touring Shifter broke!

I thought the group might find a recent part failure on my Touring shifter humorous and a little insightful.

While out driving last weekend, I thought I heard a rattle or hollow sound coming from the shifter whenever I'd shift into 2nd or 4th gear. At first I thought it was my imagination but when I returned home I took a few minutes with the engine off to cycle through the gates to see if I could replicate the sound. And sure enough, there was a rattle coming from the silver shift pattern piece incorporated into the shaft.

I poked at it for a moment or two and realized it was lose - I applied a little upward pressure on the shaft where the plate and shaft meet and the damn thing just popped off! Besides the surprise, I was heartbroken you learn that the shift pattern piece is an incredibly delicate piece of plastic, the likes of which you'd get in a model car kit. I had always assumed that it was this amazing piece of milled aluminum! As you can see, there should be two semi-triangular pieces connecting to the shifter but one broke and is still in the shaft.

Suffice it to say, I stopped by the dealership yesterday and aside from the SA and my salesman being as entertained as I was to realize the primary touchpoint of the most engaging part of the car was PLASTIC, we looked into the repair. Apparently, Porsche won't replace this $1.99 piece of plastic... Oh no, the proper repair is a full replacement of the shaft and boot! HA! I love Porsche's quality standards, but the price delta is just amazing - the full repair will run approximately $1200 (the part is approx $700.00) but it's obviously covered under warranty.

FYI, this is the first and only unscheduled warranty item in 3 years of ownership.


Old 04-24-2021 | 01:54 PM
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I had the exact same failure on my 991.2.
Old 04-24-2021 | 01:58 PM
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Originally Posted by Mech33
I had the exact same failure on my 991.2.
Yep, me too.
Old 04-24-2021 | 06:13 PM
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Originally Posted by HRJ
Yep, me too.
time for a “concerned owners group”?
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Old 04-24-2021 | 06:14 PM
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Wow you know whats funny. Was at my Cars & Coffee today and was shifting and that plastic piece def feels loose all of sudden. Feels like any min its gonna pop off. This is covered under warranty?
Old 04-24-2021 | 07:09 PM
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Yeah, Scotty. Definitely covered by warranty. And if it feels loose, that small plastic tab is probably broken.

Part doesn’t seem hard to come by - mine will be delivered to the dealer on Tuesday.

Old 04-24-2021 | 07:25 PM
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Had mine replaced
Old 04-24-2021 | 07:29 PM
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Ok good to know. Thanks!
Old 04-24-2021 | 07:30 PM
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I put the carbon fiber shifter from the R in my Touring. It is available on Suncoast. So far, so good.
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Old 04-25-2021 | 06:46 AM
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Originally Posted by Porsche911GTS'16
I put the carbon fiber shifter from the R in my Touring. It is available on Suncoast. So far, so good.
Mine had this one too. Felt very sturdy and looked great.
Old 04-25-2021 | 10:34 AM
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That piece on my GT4 never came off, but would sometimes make noise and feel like it was going to come off.
Old 04-25-2021 | 11:38 AM
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Time to upgrade to a quality shifter. Function First.



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Old 04-25-2021 | 12:55 PM
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Originally Posted by Bartleby7334
time for a “concerned owners group”?
If you want, I don't care either way. It's just a shifter ****.
Old 04-25-2021 | 01:27 PM
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So they said $700 for the part, then the $500 remainder to get to the $1200 was labor? That sounds like a lot for labor.
Old 04-27-2021 | 04:27 PM
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Originally Posted by Porsche911GTS'16
I put the carbon fiber shifter from the R in my Touring. It is available on Suncoast. So far, so good.
same here:


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