Mech33

Exactly. They ran the numbers in their head on how much money they were losing through lost future customers by not addressing the situation and made the right business choice.

ExMB

+1

I too call BS on that. Typical management spin. Somebody pointed it out to her, maybe even this RL thread. They know your name and what you bought and service history. Somebody tried to kiss a$$ and the threat of PCNA possibly questioning a named allocation cancellation forced their hand. Watch them spin it again in regards to rep. Hopefully they are smart enough to realize it takes 10 attaboys for each awe ****.

SKY57

If I'm reading this straight, it sounds like:
- 'oh my dad needs a car, lets cancel this guy's order.'
- 'He looks like a flipper. Why is that? Why do I care?'
- 'Oh $hit this guy is posting everywhere, let's give his car back to him and find another guy to mess up with'

The part that she thinks you are a flipper given your purchasing and service history sounds like purely BS to me.

Anyways, congrats on the allocations. Who cares about these liar as long as you can get the car you want.
If this happens to me though, I will never deal with them again.

misterwaterfall

Even if he was a flipper, how does reneging on a contract with build submitted and deposit received make any sense? As a business, you honor your work and your contracts. Scumbag move all around IMO, even worse that they were pulling it for themselves. I could at least wrap my head around them pulling it to give to some client who buys 5 cars a year or something.

Burren

Yup. Flipper, loyal customer, rich guy, or a janitor; shouldn't matter. They made a contract and then skipped out. The reasons are BS, through and through. Had this not gone public, they would have had zero remorse and given zero f*cks.

It's bad business and this is back-peddling at it's finest.

However, at least you get your car now.

usctrojanGT3

Oh that's interesting, did they tell you why the took those allocations away from the dealer?

CDinSing

I want to give them the benefit of the doubt but if your salesperson was involved in the discussion, he knew you and sounds like he would have painted you as a loyal repeat customer, not a flipper. Assuming he is a good guy, since he was pissed off enough to leave, someone else chose to ignore that input. Was it the salesmanager not relaying that to the PM or the PM herself? Who knows but the excuse is BS.

Anyway, glad it worked out for you!

disden

so happy for you this was resolved. its crazy whats happening with these GT cars. at this point I'm almost nervous when I show up for ED in Leipzig in just 6 weeks that my car won't be there! "Oh, nobody told you?"

CAlexio

This thread, the response to it, and our disbelief to the letter shows how ****ty Porsche is handling its CRM. zero trust and variable business practices by dealers,just fear of internet retribution causes them to behave. Sad story, except for the final outcome where I'm very happy for the OP.

Jimmy-D

The Dealership did the right thing and I believe they need to be forgiven and move on.

Yes- bone-head on their part but all should be forgiven.

We have all done stupid things but the hardest thing to to apologize and make things right. I have respect for the Owner admitting it was her mistake and she made it right.

I would do business with them because in the end- She cared enough.

JRidge

Pretty much sums up how I feel.

Forgive, but don't forget. Trust, but verify.

Obviously I'm happy it worked out. But I won't soon forget how I was treated either. Regardless of her motives, the President made it right and that's enough for me, for now.
I still think there is value in trying to salvage/maintain a good relationship with my local dealer. On the other hand, if there is a next time, I'd probably be more inclined to shop around.

robmypro

+1

bwiele

+1

It's obviously a scarce commodity, and in the end you're getting one, so all's well that ends well.

CobaltCr

You should flip it to her father for sale price +20k

bronson7

This is how I like to hear endings. Congrats to the OP. Well deserved. Props to her for making things the way they should've been from the beginning.