new engine!
#31
When it comes to being taken advantage of in any business matter, money has no value to me when it comes to principle and will spend whatever it takes in legal fees to get 100% satisfaction.
That offer, to me, shows what kind of people you're dealing with. Now, it's your turn. Yes, this could've been handled differently - that remark is the game changer!
Best of luck!!
#32
RL Community Team
Rennlist Member
Rennlist Member
You should contact Nick Murray, former (and future) 911 owner.
https://rennlist.com/forums/991/8104...new-video.html
He lives in/around your neck of the woods too (NE U.S.)
Good luck.
https://rennlist.com/forums/991/8104...new-video.html
He lives in/around your neck of the woods too (NE U.S.)
Good luck.
#33
Personally, Porsche has been very good to me. My dealer has treated me well. I value both relationships and they seem to value mine. I would certainly give them the benefit of the doubt to make it right. Lemon laws are your backstop. Certainly, $100k isn't going to work, given the resale of this car in the current market. Expecting a 2015 model is a bit rich when warranty coverage may grant you a new engine. I'd take a new engine over one with 7,500 miles on it, wouldn't most?
If I regarded the dealer or Porsche as "the enemy," I'd be looking for a different dealer or brand to do business with.
If I regarded the dealer or Porsche as "the enemy," I'd be looking for a different dealer or brand to do business with.
#34
I have similar experience with the first year GTR. My experiences tell me that PCNA would not listen to you until your lemon law attorney files the lawsuit. I would file the lawsuit, and then they will negotiate with you during the negotiation period during which the judge would serve as a mediator. I was very happy with the outcome. Also, at this point my important suggestion to the OP is to stop posting anymore about this (or even delete the thread), lest PCNA can use it for their purpose.
#35
I think your problem is an incompetent dealer and not an engine that needs replacing. PCNA knows this but doesn't want to get between you and dealer. These are not throwaway engines by any means and Porsche isn't going to let an incompetent dealer slough off a repair they can't handle with a new engine on Porsch's dime. You need a new service department. Also I'd not let these bozos replace my engine even if that was the solution. Try to talk to PCNA directly if at all possible
If Porsche NA is showing that they're willing to work w/ you, then I'd suggest you let them. Porsche bent over backwards to take care of GT3 owners and outside the communications (which was admittedly terrible), they've come through better than any other marquee I've ever owned.
After my engine replacement, my transmission needed to be replaced. I never asked for a new car, even though I was down another two months. Instead, they sent me a check for two months of loan payment. More than I ever asked for.
#36
Hi Tony,
It's Neil. sorry to hear about your engine. Never would have known it by the way it ran during our Ocean Pkwy run in January! Good luck. Agree with hiring lemon law attorney. All the best.
It's Neil. sorry to hear about your engine. Never would have known it by the way it ran during our Ocean Pkwy run in January! Good luck. Agree with hiring lemon law attorney. All the best.
#37
Drifting
Its probably a simple fix. Sometimes it takes few tries. They probably gave you a loaner, no?r Patience is whats needed at this point. PCNA will make things right. Forget the lawyer stuff.
#38
a friend of mine has just traded in her 2013 c4s 129k msrp with 9000 miles for 110k... you should stay away from this dealership
#39
Drifting
Join Date: Jul 2009
Location: Belmont Shore in Long Beach CA
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What I don't get this day and age of computer's and OBD-II is they still cannot get the root cause azalyze the very first time. Let's just say the same thing happened to my Aunt's 2014 3.6L V6 CTS. Eventually they replaced the engine with less than 10k miles on it. The first day they got the car back, same issue. Damn car would just shut off driving down the road. Doesn't sound like an engine but an ECU issue. Should have replaced that too.
#40
Three Wheelin'
I'd contact PCNA and discuss the problem and what you want to resolve the problem. I'd advise them that absent an acceptable solution, your next step is to retain counsel. It took a media disaster before Porsche would listen to Nick Murray. If you are satisfied with a third engine, it should be pretty easy. If you're looking for a new car, be prepared to file suit and go the distance.
Dan (isn't giving legal advice)
Dan (isn't giving legal advice)
#41
Rennlist Member
#44
Technical Guru
Rennlist Member
Rennlist Member
I think your problem is an incompetent dealer and not an engine that needs replacing. PCNA knows this but doesn't want to get between you and dealer. These are not throwaway engines by any means and Porsche isn't going to let an incompetent dealer slough off a repair they can't handle with a new engine on Porsch's dime.
#45
Advanced
Thread Starter
I have similar experience with the first year GTR. My experiences tell me that PCNA would not listen to you until your lemon law attorney files the lawsuit. I would file the lawsuit, and then they will negotiate with you during the negotiation period during which the judge would serve as a mediator. I was very happy with the outcome. Also, at this point my important suggestion to the OP is to stop posting anymore about this (or even delete the thread), lest PCNA can use it for their purpose.
thanks