When you click on links to various merchants on this site and make a purchase, this can result in this site earning a commission. Affiliate programs and affiliations include, but are not limited to, the eBay Partner Network.
What's the easiest way to find out if my car is affected when I'm not the original owner? Can I just call a dealer and give them the VIN? I've always gone to an independent for service.
Well my Cayman's (CS, build date 03/13) VIN number does not produce a result on either the Porsche or NHTSA recall lookup web sites..... but today I received the same letter as OP, saying that it is subject to the recall. That seems a bit odd; if they don't use the VIN to track these things, what else do they use?
Originally Posted by CaymanCrush
Any idea whats involved ..how long it'll take?
According to my letter, the repair takes about an hour... but may need to allow more time depending on scheduling at the service dept.
I also learned from the letter that "California regulations require this campaign to be completed prior to the time you renew your vehicle registration."
Well my Cayman's (CS, build date 03/13) VIN number does not produce a result on either the Porsche or NHTSA recall lookup web sites..... but today I received the same letter as OP, saying that it is subject to the recall. That seems a bit odd; if they don't use the VIN to track these things, what else do they use?
According to my letter, the repair takes about an hour... but may need to allow more time depending on scheduling at the service dept.
I also learned from the letter that "California regulations require this campaign to be completed prior to the time you renew your vehicle registration."
Well that sucks as my 2014 with a build date of May 2013 doesnt show up as part of this TSB on the Porsche recall site above either, but it appears that this result is meaningless based on your experience. I have yet to receive anything regarding any TSBs from Porsche during my 8 years of ownership despite them telling me of a few over the years when the car was at the dealer for service. Its funny that they have no issue constantly spamming my email and regular mail with marketing and sales offers and brochures, but no communication at all for things like this that are actually important.
I got the letter and just ran my VIN thru Porsche recall site and nothing came up either. Nowhere in the letter does it use the word "recall", just "Porsche Customer Satisfaction Campaign", so maybe it's technically not a recall.
I got the letter and just ran my VIN thru Porsche recall site and nothing came up either. Nowhere in the letter does it use the word "recall", just "Porsche Customer Satisfaction Campaign", so maybe it's technically not a recall.
Correct, its not a recall. Its just a service bulletin (TSB) and there have a been a few of them issued on the 981 so far for various little things (WE02, WF27, WF86). There has never been a regular 981 recall for anything
Correct, its not a recall. Its just a service bulletin (TSB) and there have a been a few of them issued on the 981 so far for various little things (WE02, WF27, WF86). There has never been a regular 981 recall for anything
I edited my initial post to reflect this information. Apologies if I caused anyone to experience heartburn. Thanks to ICNU for the information.
I edited my initial post to reflect this information. Apologies if I caused anyone to experience heartburn. Thanks to ICNU for the information.
No worries and I dont think anyone really panicked about anything as the term "recall" is used many times in these discussions interchangeably with TSB even though not technically correct. A full on recall whether voluntarily or forced by the Govt is typically reserved for a very serious failures with safety implications. All the new GTS 4.0 owners that all have to get new engines in their cars can tell us all about that experience!
Correct, its not a recall. Its just a service bulletin (TSB) and there have a been a few of them issued on the 981 so far for various little things (WE02, WF27, WF86). There has never been a regular 981 recall for anything
So is there any chance a Porsche dealer will take care of these issues (at no cost) without getting a letter? Or should I not worry about them since they're apparently minor?
So is there any chance a Porsche dealer will take care of these issues (at no cost) without getting a letter? Or should I not worry about them since they're apparently minor?
Yes, they will take care of any outstanding campaign that applies to your car free of charge. They would always notify me when I happened to be at the dealership for service rather than send anything to me via mail, but you can always call them and set up an appointment.
I was in for an inspection and they noticed I needed the fix. Had me in the following week and I waited while they did the fix. Took about an hour. Luckily not long enough to totally fall in love with the GT4 they just got on trade.
My neighbor and I both have 15 981 GTS, he got the letter I didn’t, so when he set up his appointment he had the service manager call me to set up an appointment, when I gave my vin # turns out my car doesn’t have any open recalls, lady said the leak detec module recall was taken care of already back in 19. Well I looked at all the records the previous owner gave me and sure enough there is a receipt for the job. Save me a trip to the DP.
Just got it done with the dealership after receiving the letter. I had my oil change done as well and it took about 2.5 hours total while I was waiting there.
9 Vehicles Porsche Helped Engineer that Aren't Porsches
Slideshow: Long before engineering consulting became trendy, Porsche was quietly helping other automakers build everything from supercars to economy hatchbacks.
9 Features and Characteristics That Only Porsche People Understand
Slideshow: Some brands build cars. Porsche builds traditions, obsessions, and a few habits that stopped making sense decades ago but somehow became part of the charm.
This Builder Is Turning Heads With Its Slantnose 911 Creation
Slideshow: A small Polish tuner has reimagined the Porsche 911 Slantnose for the modern era, blending 1980s nostalgia with widebody tuning culture and serious performance upgrades.
Porsche 911 GT3 Artisan Edition Pays Homage to Japanese Culture
Slideshow: Porsche has created a Japan-only 911 GT3 Artisan Edition that blends track-ready hardware with design cues inspired by traditional Japanese craftsmanship.
Porsche Reveals Coupe Variant of the Electric Cayenne With a Fresh Look
Slideshow: Porsche's latest electric Cayenne Coupe blends dramatic styling with supercar acceleration, turning the brand's midsize SUV into a 1,139-horsepower flagship.