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just a word about Ultimate Pedals

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Old 11-28-2007, 12:06 PM
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hawk911
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not affiliated in any way, but I just talked with Rob over at Ultimate pedals. My dead pedal was one of the early iterations, and didn't fit. Rather than hack it up, I called to see if I could swap for one that fit properly. They are sending me a new one, no charge. Great outfit to deal with, if you are thinking of getting pedals.
Old 11-28-2007, 02:34 PM
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Wachuko
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What a lame excuse for not finishing a project... got to tell ya!

I do have Ultimate Pedals in all three cars . Great grip.

Last edited by Wachuko; 11-28-2007 at 03:35 PM.
Old 11-28-2007, 08:28 PM
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Marc Shaw
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Perhaps I am missing something but if they sent you a part that did not fit/was poorly made, shouldn't it be expected that they send you the correct one?

Marc
Old 11-29-2007, 12:11 PM
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hawk911
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Marc, I bought the set almost 2 yrs ago, and finally got around to installing the pedals this year. Yes, if this was a recent purchase, I would expect this kind of response, but 2 yrs later? Not what I'd expect, and 2 yrs ago they were prototyping the dead pedal and have since gone thru a few designs before settling on the current design.
Old 11-29-2007, 03:00 PM
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Originally Posted by hawk911
Marc, I bought the set almost 2 yrs ago, and finally got around to installing the pedals this year. Yes, if this was a recent purchase, I would expect this kind of response, but 2 yrs later? Not what I'd expect, and 2 yrs ago they were prototyping the dead pedal and have since gone thru a few designs before settling on the current design.
Oh, I see. I missed the 2 year part - sorry, that makes sense.

Marc



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