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I don't think there is a metal frame. There are 2 clamps that stop the glass from falling. they are probably just wondering what holds the bottom edge. Let me see if I can identify the part on the PET.
the part # is 944-559-031-02. About $10 each and you need 2. There are a few retailers on ebay that have them in stock if your local garage doesn't. Found a pic of one.
Does it look like he'll need the other half of that part combination - 944-559-337-00?
I have read about that metal frame before when I was researching changing my windshield. I was able to successfully pull glass out of a parts car and when I did it didn't look like the frame was there and I was thinking it had been replaced before and they just glued the new one in without the frame