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Kudos to Pelican Parts

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Old 04-05-2013, 07:14 PM
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PJR1976
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Default Kudos to Pelican Parts

Placed an order a few weeks back... all parts arrived in perfect condition and I was a perfectly happy customer.

Then I received the below email today:
"In double-checking your order I did find a small discrepancy in the
shipping. We have issued a refund to your credit card in the amount of
$5.96.

We look forward to providing you with excellent service on all of your
future ordering needs."

This is how you keep customers! Well done PP.
Old 04-05-2013, 09:20 PM
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Black51
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I've ordered from them a bunch of times... Where's my $5.96 refund??
Old 04-05-2013, 09:26 PM
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Reimu
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I just wish they weren't on the other side of the country
Old 04-05-2013, 10:32 PM
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Dwane
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Had the same thing happen when I bought some parts from a member. Really feels good when you see there are honest people still out there!
Old 04-05-2013, 10:58 PM
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333pg333
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Originally Posted by Reimu
I just wish they weren't on the other side of the country
lol...so it takes 24 hours to get to you instead of overnight..and for about $5 shipping. Try living down here and waiting weeks and then paying $100's in shipping. In fact two body panels cost me something like $1500 in shipping alone!I'd take across country anyday.
Old 04-05-2013, 11:04 PM
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PJR1976
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I keep telling you mate... your on the wrong side! You need to move here and fill ya suit case full of those juicy parts that I am after! wink wink
Old 04-06-2013, 01:29 PM
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LuigiVampa
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Their tech guys are pretty good as well. The other day I called them up and said I wanted to replace every water hose in the system. (This is what happens when you miss the last run of the day because of a small blown hose.) They double checked my project list, found a couple of hoses I missed, and shipped it out that day.



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