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-   -   Agla - do they still exist? (https://rennlist.com/forums/928-forum/726619-agla-do-they-still-exist.html)

erwalker 11-12-2012 05:11 PM

Agla - do they still exist?
 
In spring 2011 I purchased a steering wheel recover kit from 928 Intl. As it happened the kit was for a smaller diameter steering wheel. I saw it was manufactured by Agla in FL and contacted them to see if they made a cover for the larger diameter wheels (I know - I should have contacted 928 Intl but I didn't).

The reply was that yes, they did and if I sent the leather bits and pieces, he would exchange it for the correct size. Sounded simply enough. That was June 2011.

Fast forward 17 months and 5 or 6 emails with no answers.

I just called him and left a message.

So, my question is are they still around and anyone else with the same problem or are they just really elusive?

Jason @ Paragon Products 11-12-2012 05:14 PM

They're still around, we sell quite a bit of their stuff. Alan can be hard to catch but he is a real person......Keep trying.

erwalker 11-12-2012 05:24 PM

Thanks, I'll keep on him!

Bilal928S4 11-12-2012 05:27 PM

I had the same problem with him. He is very hard to get and then gives multitude of excuses. It took me at least a dozen calls and at least 20 emails over a 6-9 month period to get a refund on a wrong steering wheel cover he had sold me.

FLYVMO 11-12-2012 05:38 PM

Same here.....16 months to get my recovered leather shift knob back....after numerous phone calls they sent it back covered in vinyl...at least in the right color. Will never buy a thing from them again.

Cheers!
Carl
90GT Project

Benton 11-13-2012 12:43 AM

Search in the other model-specific forums for a smorgasbord of negative feedback. The guy is a loser.

928er 11-13-2012 12:58 AM

I had them do a shift knob for me 12 or so years ago........ they kept it for months and sent it back... wasn't even the same knob.... as is no way would it fit.... they argued that at least the color was correct. which it was not....... seems to be a total lack of customer focus or pride in workmanshift.

Want to be 11-13-2012 01:33 AM

i bought a shifter boot from them maybe 12 years ago. By the time i gave up the part arrived. I would never buy anything from this company again.

Kevin in Atlanta 11-13-2012 08:57 AM

I bought a shifter boot from them and the elastic was thinner than the OEM and in some places missed being stitched to the boot. I sent it back.

tiara4300 11-14-2012 11:04 AM

I'm glad I found this thread, was just about to send him the steering wheel from my 996

Bilal928S4 11-14-2012 11:23 AM

Also need to understand that there are different quality of leathers. The leather he uses is for home furniture. You need to have automotive leather that is more UV resistant and can handle the extreme temperatures in the cabin when exposed to the sun.
Go with Paul Champagne or Rob Budd much better products and service.

Randy V 11-14-2012 01:24 PM


Originally Posted by erwalker (Post 9993443)
(I know - I should have contacted 928 Intl but I didn't).

This.


Originally Posted by erwalker (Post 9993443)
Fast forward 17 months and 5 or 6 emails with no answers.

That, still.

Some folks seem to enjoy making life more difficult than it has to be.

:p

ROG100 11-14-2012 08:18 PM

Like Paragon we sell the shifter covers for various P cars. They (Agla) are slow but I have always received my parts within 2 to 4 weeks.
They are lightening fast - read "speed of light" at taking your money - the card has been charged before the phone is back on the hook 8>).

erwalker 11-14-2012 10:50 PM


Originally Posted by Randy V (Post 9998547)
This.



That, still.

Some folks seem to enjoy making life more difficult than it has to be.

:p

Randy - I simply contacted Agla to see if they made a larger diameter cover and if they did, I would contact 928 Intl to see if we could exchange. At the time, Agla (Alan Gunn I believe) said just send him the incorrect cover and he would exchange it. Thought that was very good of him and did as he suggested instead of bothering the good people at 928 Intl.

So not "trying" to make life difficult, just seemed reasonable at the time. Hindsight is a wonderful thing.

Rob M Budd 11-15-2012 02:01 AM


Originally Posted by Bilal928S4 (Post 9998157)
Also need to understand that there are different quality of leathers. The leather he uses is for home furniture. You need to have automotive leather that is more UV resistant and can handle the extreme temperatures in the cabin when exposed to the sun.
Go with Paul Champagne or Rob Budd much better products and service.

Thanks.

I offer 928 steering wheel kits for $65.


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