Mike_A

a date has been set....i am in need of some supporting documentation.....their policy was to have buyers sign a faxed authorization form....is there anybody out there who may have saved their copy?.....will take any dated prior to August 2003....will be happy to pay you for any copying and/or fax....post here or PM and i'll get back to you....thanks for your help.....

ErichCS

Oh, wait i think i remember doing! I bought my exhaust thru them awhile back. unfortunately my file on my car is sitting at home. I will take a look on friday when i go home if you're still in need....Could you explain a little of the story behind this???

Good Luck!
-Erich

Luis de Prat

If we ever do a thread on vendors with an inordinate amount of customer complaints, they've definitely been on that list for a long time.

Sorry you've had a bad experience with them.

Dave

Not another one! We're running out of good vendors!

streckfu's

Winward has been on the Black List for a long time.

Mike_A

goes like this....ordered a set of wheels, gave him my credit card.... salesman told me it would be 6 weeks and that i had to sign an authorization form which he then faxed... the form, once signed waived my right to dispute, tacked on an exorbitent shipping/handling charge, and included a 25% restocking charge.....i didn't sign....i called and cancelled....the wheels arrived 5 weeks later....i refused them and he billed me $936......all facts that can be documented.......pretty simple......anything you may hear to the contrary is pure fabrication..... BTW the wheels were shipped direct from the factory and never touched by Windward....price $2700 +/-.... shipping and handling $300 +/-....when they were returned they were sent to another customer of theirs....

Luis de Prat

From issues that other 'listers have had the past, I gather that the principal/owner is a real hard nosed individual, to say the very least.

As they say in the racehorse auctions, "caveat emptor" (buyer beware).

ErichCS

Wow, so let me get this straight you could have had the wheels for $936? That sounds like it would have been a steal

I'll look for my copy of the faxed document on thursday or friday!

-Erich

Mike_A

erich....NO!!....the $936 was a so-called "restocking" fee....i don't have the goods ....he doesn't have the goods..... AND he's got close to $1000 of my money.....for NOTHING!!

Dave

No luck dealing with the credit card company?

ErichCS

Wow, i see...did you try calling your credit card company to dispute the bill?

-Erich

EDIT: I SEE Dave stole my thunder with that one, I'm too slow i guess

Dave

[Johnny Carson voice]I did not know that![/Johnny Carson voice]
There's another one to remove from the favorites list!

Mike_A

been the route with the credit card company....can't reveal too much here for obvious reasons....the credit card company wants me to pursue it because they can't go any further.....they said that Windward , thru Windward's bank, sent them some "information" ....the truth will come out......but i still need a copy of the authorization form.....please pass it on

UDPride

One thing always rings true:

Bad business is a secret never easily kept. And only a good businessman knows bad business never pays long-term.

ErichCS

I'll look for mine on Friday when i get home. In the meantime maybe someone else has their's sitting around...

Good Luck!

Erich