Dashboard leather worth a warranty request?
#1
Rennlist Member
Thread Starter
Dashboard leather worth a warranty request?
My uneducated guess tells me this is shoddy adhesive work around the screen and not wrinkles with the leather itself. I know red would probably highlight this moreso than other colors, and this picture is probably in the least flattering lighting, but is this worth complaining about for a warranty request? Is this par the course for red? Not even sure if it's worth it considering they'd have to take apart so many panels, or that may just be old school thinking.
Noticed it a day or two after I picked up the car, but a month in I'm starting to wonder if it's worth complaining about.
Would appreciate some comparison photos...if you are interested to replicate lighting like this, have your primary light source originate at a 90 degree angle from the dash (i.e. hold a light directly above the dash or by the cupholders on the side) so the shadows from the wrinkles (if they're there) become more pronounced. In this case, was just a darkish setting with the dome lights on.
Noticed it a day or two after I picked up the car, but a month in I'm starting to wonder if it's worth complaining about.
Would appreciate some comparison photos...if you are interested to replicate lighting like this, have your primary light source originate at a 90 degree angle from the dash (i.e. hold a light directly above the dash or by the cupholders on the side) so the shadows from the wrinkles (if they're there) become more pronounced. In this case, was just a darkish setting with the dome lights on.
Last edited by justince; 04-30-2023 at 01:22 AM.
#2
Instructor
My dash (black leather) has similar wrinkles on the right corner of the PCM. It's not bad enough that it bothers me (and I'm pretty OCD), and I am concerned about a dash replacement causing more problems like rattles.
I think there was a thread on here last year about someone who did go through with the warranty replacement and I think it went smoothly, though I can't remember for sure.
I think there was a thread on here last year about someone who did go through with the warranty replacement and I think it went smoothly, though I can't remember for sure.
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Rupert16 (04-30-2023)
#4
Rennlist Member
Thread Starter
My dash (black leather) has similar wrinkles on the right corner of the PCM. It's not bad enough that it bothers me (and I'm pretty OCD), and I am concerned about a dash replacement causing more problems like rattles.
I think there was a thread on here last year about someone who did go through with the warranty replacement and I think it went smoothly, though I can't remember for sure.
I think there was a thread on here last year about someone who did go through with the warranty replacement and I think it went smoothly, though I can't remember for sure.
Last edited by justince; 04-30-2023 at 01:26 AM.
#5
Rennlist Member
Yep, had my dash replaced under warranty, no issues. No squeaks / rattles, except once during a snow storm, but they went away right after. Related to the replacement? No idea.
YMMV. I would assume this is very dependent on the skill / patience of the installer.
YMMV. I would assume this is very dependent on the skill / patience of the installer.
#6
Drifting
Mine has a little bit but it doesn’t bother me. I just take it as is. I have found imperfections on all my Porsche leather dashes.
If this is on a Rolls Royce (out of my price bracket), that’s a different story.
Personally, the long term potential for squeaks and rattles after the replacement would bother me more than the cosmetic aspect. Dash replacement is not a simple job IIRC.
I can not look at the cosmetic defect. But I can’t not hear a squeak.
YMMV.
If this is on a Rolls Royce (out of my price bracket), that’s a different story.
Personally, the long term potential for squeaks and rattles after the replacement would bother me more than the cosmetic aspect. Dash replacement is not a simple job IIRC.
I can not look at the cosmetic defect. But I can’t not hear a squeak.
YMMV.
#7
RL Community Team
Rennlist Member
Rennlist Member
My uneducated guess tells me this is shoddy adhesive work around the screen and not wrinkles with the leather itself. I know red would probably highlight this moreso than other colors, and this picture is probably in the least flattering lighting, but is this worth complaining about for a warranty request? Is this par the course for red? Not even sure if it's worth it considering they'd have to take apart so many panels, or that may just be old school thinking.
Noticed it a day or two after I picked up the car, but a month in I'm starting to wonder if it's worth complaining about.
Would appreciate some comparison photos...if you are interested to replicate lighting like this, have your primary light source originate at a 90 degree angle from the dash (i.e. hold a light directly above the dash or by the cupholders on the side) so the shadows from the wrinkles (if they're there) become more pronounced. In this case, was just a darkish setting with the dome lights on.
Noticed it a day or two after I picked up the car, but a month in I'm starting to wonder if it's worth complaining about.
Would appreciate some comparison photos...if you are interested to replicate lighting like this, have your primary light source originate at a 90 degree angle from the dash (i.e. hold a light directly above the dash or by the cupholders on the side) so the shadows from the wrinkles (if they're there) become more pronounced. In this case, was just a darkish setting with the dome lights on.
The beauty of leather is its natural differences and imperfections, from what your picture shows IMHO it is not even close to being a warranty issue.
As a comparison, here is mine, I would not dream of tearing apart the car because of what you see on your dash or mine... and possibly having something else crop up in the process!
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#8
Rennlist Member
Thread Starter
Is the new piece significantly better? Can you share a picture?
Last edited by justince; 04-30-2023 at 02:02 PM.
#9
Rennlist Member
I have similar. Porsche leather quality is a joke.
#10
I didn't even notice those wrinkles on mine until you mentioned it. Like someone else said, leather is natural so I'm not too concerned.
#12
Rennlist Member
Thread Starter
I'm not one to really complain about these types of things but it's in a very obvious spot (infotainment) and am curious to see if there's any significant variance with recent production.
#13
FWIW, I had creases in my seat leather and they denied the claim, saying it was within spec for a natural material. This is in the shoulder area on the 18-way seats where these creases are not totally uncommon. Seems like a design flaw to me that would allow this to occur in the first place.
#14
Rennlist Member
Thread Starter
FWIW, I had creases in my seat leather and they denied the claim, saying it was within spec for a natural material. This is in the shoulder area on the 18-way seats where these creases are not totally uncommon. Seems like a design flaw to me that would allow this to occur in the first place.