Porsche Issues Update on Cayenne Diesel Car Recalls
When will Porsche start implementing the software update? When will the update be available?
The approval for the new software enables Porsche to begin with the software update program now. It restores the affected vehicles’ compliance with the relevant rules and regulations.
Is the software update related to emissions testing?
No, Porsche discovered irregularities in these vehicles’ engine control software, in the course of internal investigations, and proactively communicated this to the KBA. These irregularities are not related to the transmission control software.
Can customers refuse the update?
Where a recall campaign has been ordered by an official body, the performance of the software update is mandatory. If customers should opt against having the software update performed, they risk having the operating licence revoked; Porsche and Porsche dealers have no control over this.
Is this software, as it is used in the Porsche Cayenne, also found in other vehicles which are part of the retrofit program? If so, does Porsche anticipate that the KBA will react in other cases as well?
For months, a large number of diesel variants in various models within the Volkswagen Group have been investigated with top priority for technical deficiencies and optimization potential. In close coordination with the KBA and the Federal Ministry of Transport, the Group has been systematically reviewing all engine and transmission variants and following up on all available indications.
What does the statement by Chairman of the Management Board, Oliver Blume, that “Porsche takes full responsibility” mean specifically?
Regardless of the fact that Porsche itself does not develop and produce diesel engines, as the vehicle manufacturer, Porsche bears responsibility towards its customers and, of course, towards the authorities for its products. For this reason, Porsche continues to be in close contact with the authorities, in particular with the KBA. Porsche is dedicated to fully meeting its customers’ expectations regarding quality, integrity, and service.
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