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J.D. Power 2019 ratings

 
Old 02-16-2019, 12:22 PM
  #16  
6sigma
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Originally Posted by dhirm5 View Post
Honestly, J D Power is a pay to play industry shill. Their opinions mean nothing to me, even if they picked my horse.
I'm in this camp. I don't understand what these stats mean. What is a problem? How are they tracked and reported? This may be nothing more than a measure of how picky (or not) a brands demographics tend to be. I can find something wrong with any car - a button is not aligned properly, a stitching seam is uneven, the infotainment is laggy - if I took my car to the dealer for a warranty repair would those be a reported issue? Is an engine failure weighed the same as any other problem?
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Old 02-17-2019, 02:05 AM
  #17  
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Originally Posted by 6sigma View Post
I'm in this camp. I don't understand what these stats mean. What is a problem? How are they tracked and reported? This may be nothing more than a measure of how picky (or not) a brands demographics tend to be. I can find something wrong with any car - a button is not aligned properly, a stitching seam is uneven, the infotainment is laggy - if I took my car to the dealer for a warranty repair would those be a reported issue? Is an engine failure weighed the same as any other problem?
https://www.jdpower.com/business/abo...eral-questions

They compile these ratings based on surveys by owners of these cars. So, If some picky respondent rated their car very low due to uneven stitching, misaligned button, etc. maybe that would count. However, a majority of customers will not do that.

https://www.cars.com/articles/2007/08/filling-out-a-j/

J.D. Power, Consumer Reports, Car magazine reviewsů are all just data & you must decide how much weight, if any, to give to any of these things.
It seems that a whole lot of Porsche 911 owners love their cars.
I like seeing that since this is my 1st 911.

YMMV
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Old 02-17-2019, 12:05 PM
  #18  
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Sorry but jdpower 'survey' ratings are full of horse poopoo. Its just a sales gimmick and I wouldn't put too much stock into it. Also many Porsche cars are 'lower miles' cars... of course its reliably if you don't use it much. Plus 1 problem on a Porsche is more complicated/expensive than 1 problem on a toyota.

Fact that Mexican VWs or Mini/BMW so low and so close to toyota unbelievable. Or Chevy is 'problem free.' I smell payoff.
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Old 02-17-2019, 12:47 PM
  #19  
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Originally Posted by TwinTurbo420 View Post
https://www.jdpower.com/business/abo...eral-questions

They compile these ratings based on surveys by owners of these cars. So, If some picky respondent rated their car very low due to uneven stitching, misaligned button, etc. maybe that would count. However, a majority of customers will not do that.

https://www.cars.com/articles/2007/08/filling-out-a-j/

J.D. Power, Consumer Reports, Car magazine reviewsů are all just data & you must decide how much weight, if any, to give to any of these things.
It seems that a whole lot of Porsche 911 owners love their cars.
I like seeing that since this is my 1st 911.

YMMV
I filled out the JD Power survey for my 911. Not applicable to these results but I wonder if they will be sending me a survey for the three year timeframe down the road.
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Old 02-18-2019, 02:43 AM
  #20  
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Originally Posted by minthral View Post
Sorry but jdpower 'survey' ratings are full of horse poopoo. Its just a sales gimmick and I wouldn't put too much stock into it. Also many Porsche cars are 'lower miles' cars... of course its reliably if you don't use it much. Plus 1 problem on a Porsche is more complicated/expensive than 1 problem on a toyota.

Fact that Mexican VWs or Mini/BMW so low and so close to toyota unbelievable. Or Chevy is 'problem free.' I smell payoff.
Please tell us what surveys you DO think are valid or legitimate. Also please provide evidence that J.D. Power Surveys are corrupted due to payoffs.
As I stated, J.D. Power, as with other surveys, are simply another data point.
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Old 02-18-2019, 03:07 AM
  #21  
Noah Fect
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It's well understood that these 'reliability' surveys don't distinguish between a dropped Bluetooth connection and a dropped intake valve. Not particularly useful for anything but marketing purposes.
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Old 02-18-2019, 03:14 AM
  #22  
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Originally Posted by TwinTurbo420 View Post
Please tell us what surveys you DO think are valid or legitimate. Also please provide evidence that J.D. Power Surveys are corrupted due to payoffs.
As I stated, J.D. Power, as with other surveys, are simply another data point.
He has buyers remorse on his 4S so he's angry at Porsche
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